We were only in the rental for 30 minutes, when it was very apparent the place wasn't clean. My kids feet were black from walking around minimally. We found a mop in the condo, but no cleaning supplies. In the morning we called and asked them to mop and also leave the supplies. They came and mopped, but didn't leave anything, and while it was better, it surely wasn't thorough. We stayed 3 days, and on the day of checkout, I looked around to ensure we didn't leave anything behind. In the master bedroom I found lots of dirty tissues between the mattress and headboard. One can only guess how long they had been there. They also added a tax out of nowhere to the bill that came in the day before I checked-in. I paid it, but a charge-back will be coming for it.