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Margaritaville Resort Orlando Cottages by Rentyl

4.0 star property
Pet-friendly aparthotel with a full-service spa connected to a shopping center in Kissimmee

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Margaritaville Resort Orlando Cottages by Rentyl

Interior
Aerial view
Aerial view
Meeting facility
Lobby

Reviews

8.8 out of 10
Excellent

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Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Villa, 3 Bedrooms

Premium bedding, in-room safe, iron/ironing board, free WiFi

Villa, 3 Bedrooms

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Refrigerator
Dining table
Dishwasher
  • 125 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Premium Cottage, 3 Bedrooms

Fridge, microwave, oven, stovetop

Premium Cottage, 3 Bedrooms

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Refrigerator
Dining table
Dishwasher
  • 125 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Villa, 4 Bedrooms

Premium bedding, in-room safe, iron/ironing board, free WiFi

Villa, 4 Bedrooms

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Refrigerator
Dining table
Dishwasher
  • 169 sq m
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

View all photos for Premium Cottage, 4 Bedrooms

Premium bedding, in-room safe, iron/ironing board, free WiFi

Premium Cottage, 4 Bedrooms

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Refrigerator
Dining table
Dishwasher
  • 184 sq m
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

View all photos for Elite Cottage (7 Bedrooms)

Premium bedding, in-room safe, iron/ironing board, free WiFi

Elite Cottage (7 Bedrooms)

Highlights

Separate dining area
Separate sitting area
Private pool
Air conditioning
Heating
Kitchen
Refrigerator
Dining table
  • 383 sq m
  • Sleeps 16
  • 2 King Beds and 3 Queen Beds

View all photos for Elite Cottage, 3 Bedrooms

Premium bedding, in-room safe, iron/ironing board, free WiFi

Elite Cottage, 3 Bedrooms

Highlights

Separate dining area
Separate sitting area
Private pool
Air conditioning
Heating
Kitchen
Refrigerator
Dining table
  • 128 sq m
  • Sleeps 8
  • 1 King Bed and 1 Queen Bed

View all photos for Premium Cottage, 5 Bedrooms

Premium bedding, in-room safe, iron/ironing board, free WiFi

Premium Cottage, 5 Bedrooms

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Refrigerator
Dining table
Dishwasher
  • 171 sq m
  • Sleeps 12
  • 1 King Bed and 3 Queen Beds

View all photos for Villa, 2 Bedrooms

Premium bedding, in-room safe, iron/ironing board, free WiFi

Villa, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Refrigerator
Dining table
Dishwasher
  • 129 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Premium Cottage, 2 Bedrooms

Premium bedding, in-room safe, iron/ironing board, free WiFi

Premium Cottage, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Refrigerator
Dining table
Dishwasher
  • 90 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Elite Cottage, 2 Bedrooms

Fridge, microwave, oven, stovetop

Elite Cottage, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Private pool
Air conditioning
Heating
Kitchen
Refrigerator
Dining table
  • 105 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Premium Cottage, 1 Bedroom

Premium bedding, in-room safe, iron/ironing board, free WiFi

Premium Cottage, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Refrigerator
Dining table
Dishwasher
  • 71 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Elite Cottage, 6 Bedrooms

Premium bedding, in-room safe, iron/ironing board, free WiFi

Elite Cottage, 6 Bedrooms

Highlights

Separate dining area
Separate sitting area
Private pool
Air conditioning
Heating
Kitchen
Refrigerator
Dining table
  • 330 sq m
  • Sleeps 14
  • 3 King Beds and 2 Queen Beds

View all photos for Elite Cottage, 4 Bedrooms

Premium bedding, in-room safe, iron/ironing board, free WiFi

Elite Cottage, 4 Bedrooms

Highlights

Separate dining area
Separate sitting area
Private pool
Air conditioning
Heating
Kitchen
Refrigerator
Dining table
  • 190 sq m
  • Sleeps 10
  • 2 King Beds and 2 Queen Beds

View all photos for Elite Cottage (8 Bedrooms)

Premium bedding, in-room safe, iron/ironing board, free WiFi

Elite Cottage (8 Bedrooms)

Highlights

Separate dining area
Separate sitting area
Private pool
Air conditioning
Heating
Kitchen
Refrigerator
Dining table
  • 435 sq m
  • Sleeps 18
  • 2 King Beds and 4 Queen Beds

View all photos for Elite Cottage, 5 Bedrooms

Premium bedding, in-room safe, iron/ironing board, free WiFi

Elite Cottage, 5 Bedrooms

Highlights

Separate dining area
Separate sitting area
Private pool
Air conditioning
Heating
Kitchen
Refrigerator
Dining table
  • 171 sq m
  • Sleeps 12
  • 1 King Bed and 3 Queen Beds

Similar properties

Aerial view

Margaritaville Resort Orlando

Pool
Spa
Pet friendly
Waterslide
9.0 out of 10, Wonderful, (3194)
The price is SAR 571
SAR 835 total
includes taxes & fees
22 Jan - 23 Jan
Margaritaville Resort Orlando

About the neighborhood

Map
8000 Fins Up Circle, Kissimmee, FL, 34747

What's nearby

  • Orange Lake Golf - 3 min drive
  • Mystic Dunes Golf Club - 8 min drive
  • ESPN Wide World of Sports - 12 min drive
  • Disney's Hollywood Studios® - 12 min drive
  • Disney's Animal Kingdom® Theme Park - 15 min drive

Getting around

  • Kissimmee Station - 25 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 20 min drive

Restaurants

  • ‪Starbucks - ‬9 min walk
  • ‪Wawa - ‬7 min walk
  • ‪Chick-fil-A - ‬9 min walk
  • ‪Texas Roadhouse - ‬3 min walk
  • ‪Bahama Breeze - ‬8 min walk

About this property

Margaritaville Resort Orlando Cottages by Rentyl

Pet-friendly aparthotel with a full-service spa connected to a shopping center in Kissimmee
A full-service spa, a water park (surcharge), and an outdoor pool are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a restaurant, a fitness center, and a bar/lounge. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences like a washer/dryer and a dining area. Housekeeping is available on request.
Margaritaville Resort Orlando Cottages by Rentyl offers 186 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and safes. Accommodations offer separate sitting areas and include dining tables. Beds feature premium bedding. 54-inch flat-screen televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the aparthotel include a water park (surcharge), an outdoor pool, a sauna, and a fitness center.
The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room. The spa is open daily.

Languages

English, Portuguese, Spanish

Property amenities

Pool/Spa

  • Outdoor pool
  • Sauna
  • Steam room
  • Full-service spa
  • Massages
  • 7 treatment rooms
  • Manicures and pedicures
  • Prenatal massage
  • Body treatments
  • Hot stone massages
  • Couples treatment room(s)
  • Body scrubs
  • Facials
  • Deep-tissue massages
  • Swedish massages

Internet

  • Free WiFi, with speed of 25+ Mbps

Parking and transportation

  • Free self parking on site
  • Valet parking on site (USD 25 per night)
  • Wheelchair-accessible van parking available
  • Limited onsite parking (max 2 spaces per unit)
  • Electric car charging station on site
  • Onsite parking includes off-street options

Kitchen

  • Refrigerator
  • Stovetop
  • Microwave
  • Oven
  • Coffee/tea maker
  • Blender
  • Ice maker
  • Cookware/dishes/utensils
  • Cleaning supplies

Dining

  • Cooked-to-order breakfast available for a fee 8:00 AM–11:00 AM on weekdays and 8:00 AM–noon on weekends: USD 4-25 for adults and USD 4-25 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Dining table
  • Room service available

Bedrooms

  • Premium bedding
  • Bed sheets provided
  • Rollaway/extra beds: USD 10.0 per stay

Bathrooms

  • Bathtub or shower
  • Toilet paper
  • Soap
  • Hair dryer
  • Towels provided
  • Free toiletries
  • Shampoo

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • 54-inch flat-screen TV with cable service
  • Arcade/game room

Outdoor areas

  • Terrace
  • Garden

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service

Work spaces

  • Meeting rooms
  • Business center
  • Computer station

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals exempt from fees
  • Pet friendly
  • USD 40 per pet per night
  • 2 total (up to 18 lbs per pet)
  • Welcoming dogs only
  • Deposit: USD 40 per day
  • An off-leash area is available

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Front entrance ramp
  • No elevators
  • Valet for wheelchair-equipped vehicle
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible van parking
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Safe
  • Multilingual staff
  • Housekeeping (on request)
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Newspapers in lobby (surcharge)

Location highlights

  • Connected to a shopping center

Things to do

  • Fitness center
  • Outdoor pool access nearby
  • Water park admission (surcharge)
  • Theme parks nearby

Safety features

  • Carbon monoxide detector installed (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 186 rooms
  • Access via exterior corridors

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per night, plus a deposit of USD 40 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 18 lbs per pet)
Pets cannot be left unattended
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are available for USD 10.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 300 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 4 to 25 for adults, and USD 4 to 25 for children
  • Valet parking fee: USD 25 per night
  • Pet deposit: USD 40 per day
  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee and varies based on unit size
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay
  • High chair fee: USD 10 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Property is also known as

Margaritaville Resort Orlando Cottages Kissimmee
Resort Margaritaville Resort Orlando Cottages Kissimmee
Margaritaville Resort Orlando Cottages Kissimmee
Margaritaville Orlando Cottages Kissimmee
Margaritaville Orlando Cottages
Kissimmee Margaritaville Resort Orlando Cottages Resort
Margaritaville Cottages Orlando Rentyl Resort Kissimmee
Margaritaville Cottages Orlando Rentyl Resort
Margaritaville Cottages Orlando Rentyl Kissimmee
Margaritaville Cottages Orlando Rentyl
Resort Margaritaville Cottages Orlando by Rentyl Kissimmee
Kissimmee Margaritaville Cottages Orlando by Rentyl Resort
Resort Margaritaville Cottages Orlando by Rentyl
Margaritaville Cottages Orlando by Rentyl Kissimmee
Margaritaville Resort Orlando Cottages
Margaritaville Cottages Orlando by Rentyl
Margaritaville Resort Orlando Cottages by Rentyl Kissimmee
Margaritaville Resort Orlando Cottages by Rentyl Aparthotel

Frequently asked questions

Does Margaritaville Resort Orlando Cottages by Rentyl have a pool?

Yes, this property has an outdoor pool.

Is Margaritaville Resort Orlando Cottages by Rentyl pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 18 lbs per pet. There's a deposit of USD 40 per day and a fee of USD 40 per pet, per night. Service animals are exempt from fees.

How much is parking at Margaritaville Resort Orlando Cottages by Rentyl?

Self parking is free at this property.

What time is check-in at Margaritaville Resort Orlando Cottages by Rentyl?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Margaritaville Resort Orlando Cottages by Rentyl?

Check-out is at 11 AM.

Where is Margaritaville Resort Orlando Cottages by Rentyl located?

Situated in Kissimmee, this spa aparthotel is 0.3 mi (0.5 km) from Island H2O Live! and within 6 mi (10 km) of Walt Disney World® Resort and ESPN Wide World of Sports. Disney's Animal Kingdom® Theme Park and Old Town are also within 6 mi (10 km).

Margaritaville Resort Orlando Cottages by Rentyl Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 772 out of 1163 reviews" "
Rating 8 - Good. 180 out of 1163 reviews" "
Rating 6 - Okay. 105 out of 1163 reviews" "
Rating 4 - Poor. 50 out of 1163 reviews" "
Rating 2 - Terrible. 56 out of 1163 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Danielle

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Room was not cleaned, found dirty socks next to the bed, hair in the bed and shower, soaps were empty / used.. living room tv did not work and blinds broke
Stayed 3 nights in Jan 2025

10/10 Excellent

Marily

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
House was very welcome, immaculate clean with that welcome vacation mood decor
Stayed 2 nights in Jan 2025

10/10 Excellent

Ashley

Liked: Cleanliness, property conditions & facilities
Stayed 10 nights in Dec 2024

2/10 Terrible

salonibelim81

Liked: Cleanliness, amenities, property conditions & facilities
Hi, as soon as we checked in, we went to our cottage and there was a big bin where garbage was overflowing. It was smelly and there were bugs all over it reception gave us a number to call from our cottage which never worked in the six nights we stayed there Then when you tell them that at reservation, they ignore. Beds were very uncomfortable and the first bedroom downstairs. The AC unit was directly on the head where you lay your bed and it was very noisy. The king size bed on the second floor the side that is next to the bathroom, felt like you will fall off the bed very uncomfortable. Every time I need to notify reception of any concerns I have I would have to drive up there. Internet did not work the first day.
Stayed 5 nights in Dec 2024

10/10 Excellent

Ryan

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great area with a vacation feel.
Stayed 8 nights in Jan 2025

10/10 Excellent

Cheryl

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice size 1 bedroom cottage with laundry.
Stayed 2 nights in Jan 2025

4/10 Poor

Rodolfo Pani, Brooklyn

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Arrived at the cottage and it seemed like it wasn’t really properly cleaned before our arrival. Sheets were dirty and toilet was a little also. I’m not the type to complain and we arrived exhausted from our flight so we decided to not sleep with the converter on the bed. We expected more but the place provided shelter while we were on our break
Stayed 4 nights in Jan 2025

8/10 Good

Ryan

Traveled with group, Business traveler
Liked: Cleanliness, property conditions & facilities
The condo was nice. The location is horrible. Just to get to the pool you had to take a shuttle bus. The lobby is a 20 minute walk from the cottages. If you want to eat anywhere, you have to get a Lyft cause they don’t even have a margaritaville on property. The options are chains in the plaza that you have to shuttle to. By the way if you are at a restaurant and you leave after 11pm you have to uber to your room. Really a bad design. Stay in the hotel skip the cottages
Stayed 3 nights in Jan 2025

10/10 Excellent

Alysha Wendy

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The unit was a townhouse style and was beautiful. It also appeared to be very new. The only complaint I had would be in the lower level shower. The water was hot and there was no way of making it cold. It was bearable for me and we were so busy at the resorts, that I never alerted the main office of this, so someone may want to look into that. Otherwise, it couldn't have been much better. Beautiful townhouse and I would absolutely stay here again.
Stayed 3 nights in Jan 2025

4/10 Poor

Marie

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Loved the place prior visits. This time was not as good as before.The cottage was not cleaned before arrival. A lot of things broken in the cottage; lounge chair,sofa cushion and dirty rug, dirty curtains and left over coffee grains and filter in the coffee maker.
Stayed 5 nights in Jan 2025

4/10 Poor

James

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Expedia uses fake photos, this is false advertising and the property tell me there is nothing they can do, booked what I thought was a waterfront villa because of the photos and did not get this, nor did the villa have a jacuzzi
Stayed 3 nights in Jan 2025

10/10 Excellent

bella s.

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The accomodation it was excellent , except there was no thick blanket for the cold weather specially at night time .
Stayed 2 nights in Jan 2025

2/10 Terrible

Juan

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
From desk personnel doesn’t even look at your face when a situation presents. When checking in the keys didn’t work, front desk didn’t answer phones, had to leave my family out in the cold and come back to the front desk, the room was dirty with towels with blood, my kids were terrified. We had to wait 45 min to get another cottage. Highway noise all night. Management never contacted us and employees do not even look at your face, and get upset easily. Terrible. Terrible.
Stayed 2 nights in Jan 2025

6/10 Okay

Kathleen

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Our cottage was next to a construction site and highway. Very much not paradise. Very few activities with a very dull boring atmosphere.
Stayed 4 nights in Dec 2024

10/10 Excellent

Dona

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful family property
Stayed 4 nights in Dec 2024

8/10 Good

Dona

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful property for family
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great option for multiple bedrooms and not as expensive as a hotel.
Stayed 2 nights in Jan 2025

6/10 Okay

Ashley

Traveled with group
Disliked: Cleanliness, amenities
Cottage was cute however the overall accommodations were sub par. Kitchen wasn’t equipped- we had to buy basic kitchen utensils. The hot tub timer was broken and always running. It had a pull out couch with no additional sheets or bedding. Anytime there was an issue and we called it was a minimum 20 min wait. We were given two rolls of toilet paper for an entire week. Any maid service was at a cost. Cottages are VERY far from the main area and require a call and cost to the shuttle- however they don’t run past 10pm. Overall would not stay here again.
Stayed 7 nights in Dec 2024

8/10 Good

Paula

Traveled with family and small children, Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
We loved the house. The size was great for two families (3 bedroom elite), as everyone had their own space. The pool/spa wouldn’t heat up and we had to ask repeatedly for someone to come help us. They never came. Luckily a neighbour was able to help us after we gave up waiting for maintenance staff. They are definitely short staffed everywhere. No one would answer when we called for bedding for the pull out, (we had 8 people), and had to eventually walk to the front to request a duvet for the kids after they finally answered and then only brought light sheets. Called and waited for BBQ propane for 24 hours and had to go to the front multiple times to request it. They did compensate us for these issues which was appreciated. The pool area was short staffed too. Waiters running around trying to help people and long lines at the bar. With more staff this place would be 5 stars as the pool area is amazing. I would definitely recommend it and hope the staffing issues get sorted as this has the potential to be a fabulous resort.
Stayed 6 nights in Dec 2024

10/10 Excellent

YOEL

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
nice place with perfect location.
Stayed 3 nights in Dec 2024

10/10 Excellent

Randi, Charlotte

Traveled with family
Liked: Cleanliness, property conditions & facilities
Absolutely amazing from the second we got there until the second we left. Beautiful home! Thank you so much!
Stayed 6 nights in Dec 2024

2/10 Terrible

Aneris

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The AC was hot. The rooms were not clean. They never brought sheets and we had to wash towels.
Stayed 2 nights in Dec 2024

8/10 Good

James

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved that we had our own private hot tub.
Stayed 6 nights in Dec 2024

2/10 Terrible

Shane

Traveled with family
We checked in at 11pm. Upon entering the cottage, I discovered the lock on the front door was broken. It took me 20 minutes to get anyone on the phone. By 2am, the onsite maintenance staff decided it could not be repaired and the entire mechanism needed to be replaced. By 4am, they were able to secure the door. This caused us to miss our 9am engagement the next morning. The door was finally repaired by 4pm the next day. The manager on duty agreed to refund one night of our stay. Upon check out three days later we learned this refund had not been arranged and we wasted another hour of our lives getting our refund. On top of this, the floors were dirty in the cottage and the half bath toilet was dirty. And forget using the phone to get any type of service. You will wait at least 20 minutes to speak with anyone.
Stayed 4 nights in Dec 2024