Hilton Orlando Lake Buena Vista - Disney Springs® Area

4.0 star property
Family-friendly hotel with 2 restaurants and 2 outdoor pools

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Orlando Lake Buena Vista - Disney Springs® Area

2 outdoor pools, sun loungers
Reception
View from room
37-inch flat-screen TV with cable channels, TV
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot Tub
  • Pool
  • Air conditioning
  • Bar
  • Parking available
  • Laundry
The price is SAR 476
SAR 682 total
includes taxes & fees
13 Jan - 14 Jan

Room options

Available filters for rooms
Showing 33 of 33 rooms

Deluxe Room, 1 King Bed (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • 47 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Hearing (Disney Springs View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 29 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Parlor, Murphy Bed (King)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • 29 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Sofa bed - king
  • 47 sq m
  • Sleeps 5
  • 1 King Bed

Deluxe Room, Accessible, Bathtub (Parlor)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • 29 sq m
  • Sleeps 2
  • 1 Twin Murphy Bed

Room, Accessible, Bathtub (Parlor)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • 29 sq m
  • Sleeps 4
  • 1 Twin Murphy Bed

Parlor, Murphy Bed (King), Hearing

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Sofa bed
Premium bedding
  • 29 sq m
  • Sleeps 4
  • 1 King Murphy Bed

Room, 1 King Bed, Accessible, Roll-In Shower (Disney Springs View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Disney Springs View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 29 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Sofa bed - king
  • 47 sq m
  • Sleeps 6
  • 2 Double Beds

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Allergy Friendly

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Allergy Friendly

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dining table
HDTV
Hypo-allergenic bedding
Sofa bed
  • 48 sq m
  • Sleeps 8
  • 2 Queen Beds

Suite, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dining table
HDTV
Hypo-allergenic bedding
Premium bedding
  • 48 sq m
  • Sleeps 10
  • 1 King Bed, 2 Queen Beds and 1 King Murphy Bed

Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dining table
HDTV
Hypo-allergenic bedding
Sofa bed
  • 48 sq m
  • Sleeps 6
  • 1 King Bed

Room, Accessible (Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Disney Springs View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Family Suite, 2 Bedrooms

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 King Murphy Bed

Family Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • Sleeps 7
  • 2 Queen Beds

Room, 1 King Bed (Disney Springs View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Map
1751 Hotel Plaza Blvd, Lake Buena Vista, FL, 32830

What's nearby

  • Disney Springs™ - 10 min walk
  • Disney's Lake Buena Vista Golf Course - 4 min drive
  • Disney's Typhoon Lagoon Water Park - 5 min drive
  • Orlando Vineland Premium Outlets - 5 min drive
  • Epcot® - 12 min drive

Getting around

  • Orlando Station - 20 min drive
  • Orlando Intl. Airport (MCO) - 24 min drive

Restaurants

  • ‪The Polite Pig - ‬12 min walk
  • ‪T-Rex Cafe - ‬11 min walk
  • ‪Rainforest Cafe - ‬9 min walk
  • ‪The Boathouse - ‬13 min walk
  • ‪Gideon's Bakehouse - ‬14 min walk

About this property

Hilton Orlando Lake Buena Vista - Disney Springs® Area

Family-friendly hotel near Disney Springs™
Located close to Splitsville Luxury Lanes & Dinner Lounge and House of Blues Orlando, Hilton Orlando Lake Buena Vista - Disney Springs® Area provides a poolside bar, a grocery/convenience store, and a terrace. For some rest and relaxation, visit the spa tub. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Asian cuisine. In-room WiFi (surcharge) is available to all guests, along with shopping on site and a coffee shop/cafe.
You'll also find perks like:
  • 2 outdoor pools and a children's pool, with sun loungers
  • Breakfast (surcharge), valet parking (surcharge), and express check-out
  • Express check-in, tour/ticket assistance, and a front-desk safe
  • A porter/bellhop, luggage storage, and a TV in the lobby
  • Guest reviews give top marks for the helpful staff and location
Room features
All 814 rooms feature comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak well of the clean rooms at the property.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses, and free cribs/infant beds
  • Bathrooms with designer toiletries and showers
  • 37-inch HDTVs with premium channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Languages

Arabic, English, French, Japanese, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and transportation

  • Self parking on site (USD 35 per night; includes in/out privileges)
  • Valet parking on site (USD 45 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • To-go breakfast available for a fee daily 7:00 AM–11:00 AM: USD 24.00-30.00 for adults and USD 6.50-10 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar

Restaurants on site

  • Mainstreet Market
  • Rum Largo
  • Benihana Steak and Sushi
  • John TS
  • Covington Mill

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Fitness center
  • Shopping
  • Spa tub

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space (84817 square feet)
  • Meeting rooms - 50

Outdoors

  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 41
  • Handrails in stairways
  • Stairway handrail height (inches): 46
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 18 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 46
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 39 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • In-room bottled water
  • In-room coffee
  • Shuttle service

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 24.00 to 30.00 for adults, and USD 6.50 to 10 for children
  • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
  • Self parking fee: USD 35 per night (in/out privileges)
  • Valet parking fee: USD 45 per night
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Lake Buena Vista
Hilton Lake Buena Vista Orlando
Hilton Orlando Lake Buena Vista Disney Springs® Area Hotel
Hilton Orlando Hotel Lake Buena Vista
Hilton Orlando Disney Springs™ Area Hotel
Lake Buena Vista Hilton
Lake Buena Vista Hilton Orlando
Lake Buena Vista Orlando Hilton
Orlando Hilton Lake Buena Vista
Orlando Lake Buena Vista Hilton
Hilton Orlando Lake Buena Vista Hotel
Hilton Orlando Lake Buena Vista Disney Springs® Area Resort
Hilton Orlando Lake Buena Vista Disney Springs® Area
Hilton Orlando Lake Buena Vista - Disney Springs® Area Resort

Frequently asked questions

Does Hilton Orlando Lake Buena Vista - Disney Springs® Area have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Hilton Orlando Lake Buena Vista - Disney Springs® Area pet-friendly?

Yes, Hilton Orlando Lake Buena Vista - Disney Springs® Area allows dogs (limit 2 total) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hilton Orlando Lake Buena Vista - Disney Springs® Area?

Self parking is available for USD 35 per night. Valet parking is available for USD 45 per night.

What time is check-in at Hilton Orlando Lake Buena Vista - Disney Springs® Area?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Hilton Orlando Lake Buena Vista - Disney Springs® Area?

Check-out is at 11 AM.

Where is Hilton Orlando Lake Buena Vista - Disney Springs® Area located?

This family-friendly Lake Buena Vista hotel is located in the entertainment district, within 1 mi (2 km) of Disney Springs™, Splitsville Luxury Lanes & Dinner Lounge, and House of Blues Orlando. Disney's Lake Buena Vista Golf Course and Disney's Typhoon Lagoon Water Park are also within 2 mi (3 km).

Hilton Orlando Lake Buena Vista - Disney Springs® Area Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 659 out of 1183 reviews" "
Rating 8 - Good. 245 out of 1183 reviews" "
Rating 6 - Okay. 160 out of 1183 reviews" "
Rating 4 - Poor. 71 out of 1183 reviews" "
Rating 2 - Terrible. 48 out of 1183 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Taina, Hagersville

Stayed 4 nights in Dec 2024

10/10 Excellent

Justin

Stayed 1 night in Dec 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

8/10 Good

Geisly

Liked: Cleanliness, staff & service, property conditions & facilities
The bathrooms are a bit outdated and housekeeping never changed linen in the 4 days we were at the property, but overall, it is a great hotel. We had a very nice stay.
Stayed 4 nights in Dec 2024

8/10 Good

Norman

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Need better dining options. Benihana food was not good.
Stayed 4 nights in Dec 2024

6/10 Okay

Rachel

Traveled with family
Liked: Staff & service
It’s a decent hotel
Stayed 6 nights in Dec 2024

8/10 Good

Lori

Stayed 5 nights in Dec 2024

6/10 Okay

Jason

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities
Rooms were very outdated. Not clean. Dust was on the walls and carpets were noticeably dirty. Air-conditioner even if left on all day we'd come to a warm room. Bathroom door didn't close right and was an event opening and closing. The pros are the staff. Very helpful and kind. Restaurants were very good. Location to disney springs was very convenient with a walkway. Included bus service was very nice to other disney parks. Overall 6/10 Room 3/10 Property location 10/10
Stayed 6 nights in Dec 2024

8/10 Good

Suzzette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Norman

Traveled with group, Traveled with family
NA
Stayed 3 nights in Dec 2024

10/10 Excellent

Uyensa, Fairfax

Business traveler, Traveled with family
Liked: Amenities
Stayed 4 nights in Dec 2024

8/10 Good

Jay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy and quick check in and check out
Stayed 3 nights in Dec 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service from checking in to valet and bell service. Everyone was very courteous and pleasant.
Stayed 2 nights in Dec 2024

2/10 Terrible

Lupe

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Take forever to get my room and the hotel it’s too old
Stayed 2 nights in Dec 2024

10/10 Excellent

Maricruz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this Hotel and the location near Disney Springs

8/10 Good

Ana

Stayed 1 night in Dec 2024

10/10 Excellent

Sabrina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome room/view. Great time.
Stayed 3 nights in Dec 2024

4/10 Poor

Sandra

Traveled with family and small children
Dirty, carpet is filthy,
Stayed 1 night in Dec 2024

10/10 Excellent

E Boyd, Anderson

Liked: Cleanliness, staff & service, property conditions & facilities
Easy in and out. Courteous staff.. Close to Disney Springs and Disney World.
Stayed 1 night in Dec 2024

4/10 Poor

Kimberly

Traveled with family
Disliked: Staff & service, amenities
We were not given the room we booked. The bed came out of the wall no box spring very uncomfortable.
Stayed 1 night in Dec 2024

10/10 Excellent

kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
T
Stayed 3 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked Guest welcome and attention from the Staff! I liked the Breakfast Buffet!
Stayed 1 night in Dec 2024

4/10 Poor

Adriana

Traveled with partner
Disliked: Staff & service
Honestly i dont recommend it at all staff was very rude specially Raymond who checked me in not nice at all didnt explain anything, the rooms smell horrible and the bathroom was dirty.
Stayed 1 night in Dec 2024

4/10 Poor

Gary

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We always come back because of location, however there may not be a next time. Me and my family have stayed here for many years for different events... sad to see the decline in what could be a superb property. It is apparent that they must have an issue with housekeeping and associated management. Our rooms were not ready day of check-in, even well after 4:00pm. Once we got our rooms there were missing products, when we called front desk to have products replenished, we could hear lots of loud arguing among the housekeeping staff in the hallway. When we were checking out and leaving room, we were approached by a housekeeping staff member that was asking questions in spanish, she could not speak any english and I do not speak spanish... I felt badly for her, we finally were able to communicate that we were leaving and she could clean our room. We have stayed at this property over 20X... it is definitely going down hill and needs a serious refocus, along with updated renovations in the rooms. On a positive note, your valet team is superb... right from the jump they make you feel like you are being taken care of... however when you walk in the door, it changes and goes down hill.
Stayed 2 nights in Dec 2024