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Encore Resort

4.0 star property
Vacation home with free parking, in the vicinity of Walt Disney World® Resort

Choose dates to view prices

Photo gallery for Encore Resort

Outdoor pool
Encore Resort 11 Bedroom Vacation Home with Pool (2117) | Living room | 42-inch Smart TV with digital channels, Netflix, streaming services
Encore Resort 11 Bedroom Vacation Home with Pool (2117) | Individually decorated, individually furnished, iron/ironing board
Poolside bar
ACO Encore Resort 6 Bedroom Vacation Home with Pool (1913) | Private kitchen | Full-size fridge, microwave, oven, stovetop

Reviews

6.4 out of 10

Popular amenities

  • Washer
  • Air conditioning
  • Kitchen
  • Dryer
  • Parking included
  • Pool

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Encore Resort 11 Bedroom Home (2312)

Encore Resort 11 Bedroom Home (2312) | Individually decorated, individually furnished, iron/ironing board

Encore Resort 11 Bedroom Home (2312)

Highlights

Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
  • 511 sq m
  • 11 bedrooms
  • 10 bathrooms
  • Sleeps 26
  • 8 King Beds, 2 Double Beds, 1 Double Bunk Bed and 1 Queen Bed

View all photos for Encore Resort 5 Bedroom Vacation Home with Pool (2100)

Encore Resort 5 Bedroom Vacation Home with Pool (2100) | Private pool

Encore Resort 5 Bedroom Vacation Home with Pool (2100)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 279 sq m
  • 5 bedrooms
  • 5 bathrooms
  • Sleeps 13
  • 3 King Beds, 3 Twin Bunk Beds and 1 Twin Bed

View all photos for ACO Encore Resort 6 Bedroom Vacation Home with Pool (1913)

ACO Encore Resort 6 Bedroom Vacation Home with Pool (1913) | Private pool

ACO Encore Resort 6 Bedroom Vacation Home with Pool (1913)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 308 sq m
  • 6 bedrooms
  • 5 bathrooms
  • Sleeps 16
  • 3 King Beds, 2 Double Bunk Beds, 2 Twin Beds and 2 Double Beds

View all photos for Encore Resort 6 Bedroom Home (2300)

Encore Resort 6 Bedroom Home (2300) | Private pool

Encore Resort 6 Bedroom Home (2300)

Highlights

Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
  • 273 sq m
  • 6 bedrooms
  • 5 bathrooms
  • Sleeps 18
  • 3 King Beds, 1 Twin Bunk Bed, 1 Double Bed, 1 Twin Bed and 3 Double Bunk Beds

View all photos for Encore Resort 6 Bedroom Vacation Home with Pool (2015)

Encore Resort 6 Bedroom Vacation Home with Pool (2015) | Individually decorated, individually furnished, iron/ironing board

Encore Resort 6 Bedroom Vacation Home with Pool (2015)

Highlights

Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
  • 299 sq m
  • 6 bedrooms
  • 6 bathrooms
  • Sleeps 17
  • 3 King Beds, 4 Double Beds, 1 Double Bunk Bed and 1 Twin Bed

View all photos for 8 Bedroom Vacation Home with Pool (2114)

8 Bedroom Vacation Home with Pool (2114) | Living area | 42-inch Smart TV with digital channels, Netflix, streaming services

8 Bedroom Vacation Home with Pool (2114)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 390 sq m
  • 8 bedrooms
  • 6 bathrooms
  • Sleeps 16
  • 5 Double Beds, 2 King Beds and 2 Twin Beds

View all photos for Encore 6 Bedroom Home with pool (2401)

Encore 6 Bedroom Home with pool (2401) | Individually decorated, individually furnished, iron/ironing board

Encore 6 Bedroom Home with pool (2401)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 6 bedrooms
  • 6 bathrooms
  • Sleeps 12
  • 1 King Bed, 5 Queen Beds, 2 Twin Bunk Beds and 2 Large Twin Bunk Beds

View all photos for 5 Bedroom Vacation Home with Pool (2201)

5 Bedroom Vacation Home with Pool (2201) | Living area | 42-inch Smart TV with digital channels, Netflix, streaming services

5 Bedroom Vacation Home with Pool (2201)

Highlights

Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
  • 297 sq m
  • 5 bedrooms
  • 5 bathrooms
  • Sleeps 13
  • 5 King Beds, 2 Double Beds and 1 Twin Bunk Bed

View all photos for Encore 8 Bedroom Home with Pool (2311)

Encore 8 Bedroom Home with Pool (2311) | Living room | 42-inch Smart TV with digital channels, Netflix, streaming services

Encore 8 Bedroom Home with Pool (2311)

Highlights

Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
  • 377 sq m
  • 8 bedrooms
  • 8 bathrooms
  • Sleeps 18
  • 2 Queen Beds, 4 King Beds and 4 Twin Bunk Beds

View all photos for Encore Resort 6 Bedroom Vacation Home with Pool (2102)

Encore Resort 6 Bedroom Vacation Home with Pool (2102) | Private pool

Encore Resort 6 Bedroom Vacation Home with Pool (2102)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 334 sq m
  • 6 bedrooms
  • 6 bathrooms
  • Sleeps 18
  • 3 King Beds, 4 Double Bunk Beds and 2 Double Beds

View all photos for Encore 11 Bedroom Home with Pool (2314)

Encore 11 Bedroom Home with Pool (2314) | Individually decorated, individually furnished, iron/ironing board

Encore 11 Bedroom Home with Pool (2314)

Highlights

Separate dining area
Individually furnished
Individually decorated
Private pool
Private outdoor hot tub
Air conditioning
Heating
Kitchen
  • 511 sq m
  • 11 bedrooms
  • 10 bathrooms
  • Sleeps 24
  • 4 Double Beds, 5 King Beds and 6 Twin Beds

View all photos for Encore 8 Bedroom Home with Pool (2308)

Encore 8 Bedroom Home with Pool (2308) | Individually decorated, individually furnished, iron/ironing board

Encore 8 Bedroom Home with Pool (2308)

Highlights

Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
  • 317 sq m
  • 8 bedrooms
  • 7 bathrooms
  • Sleeps 24
  • 5 King Beds, 6 Double Bunk Beds and 2 Double Beds

View all photos for Encore Resort 11 Bedroom Vacation Home with Pool (2117)

Encore Resort 11 Bedroom Vacation Home with Pool (2117) | Terrace/patio

Encore Resort 11 Bedroom Vacation Home with Pool (2117)

Highlights

Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
  • 11 bedrooms
  • 10 bathrooms
  • Sleeps 22
  • 7 King Beds, 4 Double Beds and 2 Double Bunk Beds

View all photos for Encore 6 Bedroom Home with pool (2301)

Encore 6 Bedroom Home with pool (2301) | Individually decorated, individually furnished, iron/ironing board

Encore 6 Bedroom Home with pool (2301)

Highlights

Separate dining area
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
  • 299 sq m
  • 6 bedrooms
  • 6 bathrooms
  • Sleeps 12
  • 2 King Beds, 6 Twin Beds and 1 Queen Bed

View all photos for Encore Resort 11 Bedroom Pool Home(2206)

Encore Resort 11 Bedroom Pool Home(2206) | Individually decorated, individually furnished, iron/ironing board

Encore Resort 11 Bedroom Pool Home(2206)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 11 bedrooms
  • 10 bathrooms
  • Sleeps 28
  • 8 King Beds and 6 Double Beds

View all photos for Encore Resort 11 Bedroom Home with Pool (2303)

Encore Resort 11 Bedroom Home with Pool (2303) | Individually decorated, individually furnished, iron/ironing board

Encore Resort 11 Bedroom Home with Pool (2303)

Highlights

Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
  • 511 sq m
  • 11 bedrooms
  • 10 bathrooms
  • Sleeps 25
  • 8 King Beds, 1 Twin Bunk Bed, 2 Twin Beds and 2 Double Beds

View all photos for Encore 5 Bedroom Home with Pool (2405)

Encore 5 Bedroom Home with Pool (2405) | Living area | 42-inch Smart TV with digital channels, Netflix, streaming services

Encore 5 Bedroom Home with Pool (2405)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 5 bedrooms
  • 5 bathrooms
  • Sleeps 11
  • 2 Queen Beds, 1 King Bed and 2 Large Twin Bunk Beds

View all photos for 6 Bedroom Vacation Home with Pool (1829)

6 Bedroom Vacation Home with Pool (1829) | Terrace/patio

6 Bedroom Vacation Home with Pool (1829)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 316 sq m
  • 6 bedrooms
  • 5 bathrooms
  • Sleeps 12
  • 3 Queen Beds, 1 King Bed and 4 Twin Beds

View all photos for Encore Resort 10 bd Home with Pool(2302)

Encore Resort 10 bd Home with Pool(2302) | Private pool

Encore Resort 10 bd Home with Pool(2302)

Highlights

Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
  • 467 sq m
  • 10 bedrooms
  • 7 bathrooms
  • Sleeps 24
  • 4 Queen Beds, 3 King Beds, 2 Double Beds, 2 Twin Beds and 1 Double Bunk Bed

View all photos for Encore Resort 11 Bedroom Home with Pool (2316)

Encore Resort 11 Bedroom Home with Pool (2316) | Individually decorated, individually furnished, iron/ironing board

Encore Resort 11 Bedroom Home with Pool (2316)

Highlights

Separate dining area
Individually furnished
Individually decorated
Private pool
Private outdoor hot tub
Air conditioning
Heating
Kitchen
  • 511 sq m
  • 11 bedrooms
  • 10 bathrooms
  • Sleeps 30
  • 6 King Beds, 6 Double Beds, 1 Double Bunk Bed and 1 Queen Bed

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  • Washer
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About the neighborhood

Map
101 Lasso Drive, Kissimmee, FL, 34747

What's nearby

  • Mystic Dunes Golf Club - 6 min drive - 4.6 km
  • Reunion Resort Golf Course - 8 min drive - 4.2 km
  • Disney's Hollywood Studios® - 15 min drive - 13.0 km
  • Disney Springs™ - 15 min drive - 15.7 km
  • Disney's Animal Kingdom® Theme Park - 19 min drive - 16.8 km

Getting around

  • Kissimmee Station - 27 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 27 min drive

Restaurants

  • ‪McDonald's - ‬7 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Starbucks - ‬6 min drive
  • ‪Starbucks - ‬5 min drive
  • ‪Miller's Ale House - Champions Gate - ‬6 min drive

About this property

Entire place

You'll have the entire home to yourself and will only share it with other guests in your party.

Encore Resort

Vacation home with free parking, in the vicinity of Walt Disney World® Resort
Along with an outdoor pool, this smoke-free vacation home has laundry facilities and express check-out. Self parking is free. The vacation home provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests will appreciate conveniences like a washer/dryer and a dining area, while a Smart TV with digital channels and Netflix provide a bit of entertainment.
Air-conditioned accommodations at this vacation home offer washers/dryers and coffee/tea makers. These individually decorated and furnished accommodations include kitchen islands. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 42-inch Smart televisions come with digital channels and Netflix.

Recreational amenities at the vacation home include an outdoor pool.

Languages

English, Portuguese, Spanish

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Cookware/dishes/utensils
  • Coffee/tea maker
  • Kitchen island
  • Toaster

Bedrooms

  • Bed sheets provided

Bathrooms

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Living spaces

  • Living room
  • Dining room

Entertainment

  • 42-inch Smart TV with digital service
  • Netflix
  • Streaming services

Laundry

  • Washer/dryer
  • Laundry facilities

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • No elevators
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • Virtual front desk

Safety features

  • Carbon monoxide detector installed (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • Individually decorated
  • Individually furnished

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Heated pool maintenance fee: USD 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests are not granted access to resort facilities or amenities at this property during their stay.

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ACO Encore Resort Kissimmee
ACO Encore Resort
ACO Encore Kissimmee
ACO Encore
ACO Encore Resort
Encore Resort Kissimmee
Encore Resort Private vacation home
Encore Resort Private vacation home Kissimmee
Encore Resort 6 Bedroom Vacation Home with Pool (2102)

Frequently asked questions

Does Encore Resort have a pool?

Yes, this property has an outdoor pool.

Is Encore Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Encore Resort?

Self parking is free at this property.

What time is check-in at Encore Resort?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Encore Resort?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Where is Encore Resort located?

Situated in Kissimmee, this vacation home is 5.3 mi (8.6 km) from Walt Disney World® Resort and within 12 mi (20 km) of Disney's Hollywood Studios® and Disney Springs™. Disney's Animal Kingdom® Theme Park and Magic Kingdom® Park are also within 12 mi (20 km).

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Encore Resort Reviews

Reviews

6.4
Rating 10 - Excellent. 33 out of 114 reviews
Rating 8 - Good. 21 out of 114 reviews
Rating 6 - Okay. 16 out of 114 reviews
Rating 4 - Poor. 18 out of 114 reviews
Rating 2 - Terrible. 26 out of 114 reviews

6.8/10

Cleanliness

6.6/10

Staff & service

5.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was a very nice home. My family had a great time
Stayed 3 nights in May 2024

10/10 Excellent

Oscar

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good time and good place definitely will come back next vacation
Stayed 3 nights in Sep 2023

8/10 Good

Angel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Cozy and quite place to relax.
Stayed 4 nights in Oct 2022

6/10 Okay

Moises

This property was nothing like the photos. Perhaps the photos they originally took were from the first time the property had ever been listed. The property itself was run down and not kept up. While we were there the power went off for about 2 hours. We had to resetting the breakers. It’s not a house that I would rebook.
Stayed 3 nights in Aug 2024

8/10 Good

Nermeen

Liked: Property conditions & facilities
Disliked: Communication
Nice place, needs pest control, found a couple of cockroaches

8/10 Good

Sunilkumar

Liked: Cleanliness, amenities, property conditions & facilities, communication

2/10 Terrible

Maykenis

Disliked: Communication
We rented for the water park, and couldn’t use it. They told us it wasn’t include
Stayed 3 nights in Aug 2022

6/10 Okay

Ivonne

Liked: Amenities
Disliked: Property conditions & facilities
It was my mistake of not reading reviews before I booked but just like other reviews say the Place and pool were dirty. I was charged for “stained towels” even before they washed them, when obviously they were just dirty, make sure you report everything you see as soon as you get there otherwise they will charge you when you check out
Stayed 4 nights in Jun 2022

2/10 Terrible

Naydi

Disliked: Cleanliness, amenities, property conditions & facilities, communication
The house was really big and looked very comfortable, but the cleanliness and hygiene were terrible, it seems that a long time ago they did not give maintenance and cleaning, we had two 3 bathrooms that we could not use since they never heated water, the sheets, bathrooms, towels, bathtub, dirty sink, at the level that we had to buy detergents and wash them.

6/10 Okay

Verified traveler

Disliked: Cleanliness
The home was not well kept, the carpet was dirty, the walls were dirty, and the condition of the furniture was not appealing. The reservation was changed at the last minute by the managing company for a home that was not as good as the one reserved but the price remained the same.
Stayed 3 nights in Aug 2022

4/10 Poor

Juan

Disliked: Cleanliness, amenities, property conditions & facilities, communication
I am writing to express my extreme disappointment with my recent stay at the house rented at your resort. I booked a stay at your resort in Orlando over Memorial Day weekend. We were looking forward to a relaxing weekend of soccer tournament at Disney, but our stay turned into a nightmare when we discovered that one room and bathroom was infested with cockroaches. We first noticed the cockroaches on the first night of our stay. There were at least 10 of them crawling around the bathroom and bedroom. We killed the first one, but as more appeared, we realized that the room was infested. We were so disgusted that we couldn't sleep in the room and had to move to a different room. The next morning, we called the front desk to complain. The staff member who answered the phone was very apologetic and said that they would send someone up to clean the room. However, when the cleaning person arrived, they did nothing more than spray some pesticide around the room. We requested a refund for our stay, but we were told that we would not be getting one. We are very disappointed with the way that this situation was handled. We feel that the resort did not take our concerns seriously and that they did not do enough to address the cockroach infestation. We would not recommend this resort to anyone. The room was filthy and infested with cockroaches. We were very disappointed with the lack of customer service that we received. We would like to get a refund.

10/10 Excellent

Artavia

Stayed 3 nights in Jul 2024

10/10 Excellent

Jeanne

Liked: Cleanliness, room comfort, communication
Stayed 8 nights in Mar 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, room comfort, communication
Excelente opción
Buena ubicación, muy amplia y cómoda.
Stayed 12 nights in Nov 2023

10/10 Excellent

Donetha

Liked: Cleanliness, room comfort, communication
Stayed 3 nights in Jul 2023

8/10 Good

Hermas

Stayed 5 nights in Jan 2023

6/10 Okay

Jovel

Stayed 4 nights in Aug 2022

8/10 Good

YAIMA

Stayed 3 nights in May 2022

4/10 Poor

Bonnie

Disliked: Cleanliness, amenities, property conditions & facilities, communication
There wasn’t many towels, some of the beds didn’t have blankets. Tiny ants all in the kitchen. Blinds broken, curtains where barely on. Dirty walls and now dish towe. The house was barely cleaned. The pool heater didn’t work until the end of the second day. I will be visiting again just not booking it through here. They didn’t answer my calls for real when I called about the heated pool. I had to clean the leaves and all myself. It was trash already in the bin before we were able to put our trash in there.
Stayed 4 nights in Apr 2022

2/10 Terrible

xavier

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities, communication
The property was in excellent condition but we were forced to sleep with high A/C temperatures because the owner refused to lower the temperature anywhere below 72 degrees. At 72 degrees the A/C almost never would turn on and there was a lot of humidity outside. We were a large group and everyone was uncomfortable with the temperature settings in the house. The property was excellent but this issue completely ruined our stay as we could not sleep properly.
Stayed 3 nights in Apr 2022

2/10 Terrible

Valerie

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities, communication
Ok. I walked into my property is filthy and sanitary. The financials from Park soiled carpet was dirty the pool has not seen chlorine in quite a while because it had mold at the bottom around
Stayed 4 nights in Mar 2022

2/10 Terrible

Tricia

Stayed 8 nights in Mar 2022

4/10 Poor

Renee, Tampa

Liked: Cleanliness, communication
Disliked: Amenities
We typically rent here for access to the waterpark but apparently this rental company does not provide access which is not mentioned at booking. Additionally this house appears to have many issues brewing ie step is broken, cleanliness is lacking there was blood on pillows, Ice machine did not work, jacuzzi did not work, internet was weak and eventually went out completely, worms coming out of shower light fixture and missing tv remotes
Stayed 4 nights in Mar 2022

2/10 Terrible

Danielle

Disliked: Cleanliness, amenities, property conditions & facilities, communication
First of all Encore Resorts is amazing but we thought we booked thru them but it was a third party called ACO vacation rentals and they was so nasty there location rental was a house in Encore Resorts but not affiliated with them. They had broke appliances and none working pool,stove,refrigerator and more. Expedia gave me a fund in full once they tried to reach ACO vacation rentals and got the run around. Always double check before booking that it’s only thru Encore Resorts they are awesome. If it’s ACO run as fast as you can
Stayed 13 nights in Mar 2022

4/10 Poor

Laura

Disliked: Cleanliness, amenities, property conditions & facilities, communication
It would have been great if the beds were not broken (2 kings) and the carpets weren’t filthy.
Stayed 14 nights in Feb 2022