6/10 Okay
Debra
Traveled with group
18 January 2025
Liked: Property conditions & facilities
We had expected a bus from the airport to the hotel, as well as a bus from the hotel to the parks.
I caught and killed a cockroach in our room. Ugh.
I requested fresh bedding for the sofa bed, after the bug incident, at the front desk. I had to ask two more times for fresh bedding. When it arrived it was only sheets, no fresh pillowcases or blanket. The maid (s) took away all the ceramic and paper cups and didn't replace them. We requested those twice also. The handle on the shower was so stiff we had trouble turning it. The toilet refused to flush/go down, the guy came and plunged it. Later, it overflowed onto the floor. Great. The evening snacks were adequate. The free bar's wine selection limited.
The morning omelet guys were amazing! Quick, efficient, cordial. Wish the bagels and toaster stuff had been by the other breakfast foods. Wish there had been more pastry and gluten free bread. The Micky Mouse waffles were wonderful.
Debra
Stayed 4 nights in Jan 2025