3 Palms - The Palms Hotel & Villas

2.5 star property
Family-friendly aparthotel with a 24-hour front desk and an outdoor pool

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Photo gallery for 3 Palms - The Palms Hotel & Villas

Outdoor pool
Lobby sitting area
Exterior
Lobby sitting area
BBQ/picnic area

Reviews

6.8 out of 10

Popular amenities

  • 24/7 front desk
  • Pet friendly
  • Housekeeping
  • Hot Tub
  • Pool
  • Kitchen

Room options

About the neighborhood

Map
3100 Parkway Blvd, Kissimmee, FL, 34747

What's nearby

  • Old Town - 4 min drive - 2.6 km
  • Disney Springs™ - 10 min drive - 10.1 km
  • Disney's Hollywood Studios® - 11 min drive - 8.1 km
  • ESPN Wide World of Sports - 11 min drive - 8.1 km
  • Epcot® - 13 min drive - 10.3 km

Getting around

  • Brightline Orlando Station - 23 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 22 min drive

Restaurants

  • ‪Golden Corral - ‬13 min walk
  • ‪Chick-fil-A - ‬16 min walk
  • ‪Panera Bread - ‬14 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪Chipotle Mexican Grill - ‬11 min walk

About this property

3 Palms - The Palms Hotel & Villas

Family-friendly aparthotel near Old Town
You can look forward to golfing on site, mini golf, and a playground at 3 Palms - The Palms Hotel & Villas. For some rest and relaxation, visit the spa tub. Guests can also expect to find a business center.
Other perks at this aparthotel include:
  • An outdoor pool
  • An elevator, a 24-hour front desk, and a gift shop
  • Smoke-free premises, a front-desk safe, and ATM/banking services
  • Guest reviews speak well of the overall condition
Room features
All 125 rooms offer comforts such as air conditioning, as well as amenities like high-speed internet.
More amenities include:
  • Kitchenettes with refrigerators and microwaves
  • Cable channels, coffee/tea makers, and daily housekeeping

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

3 Palms Palms Hotel Villas Kissimmee
3 Palms Palms Hotel Villas
3 Palms Palms Villas Kissimmee
3 Palms Palms Villas
The Palms Hotel Villas
3 Palms The Palms Hotel Villas
3 Palms The Palms & Kissimmee
3 Palms The Palms Hotel Villas
3 Palms - The Palms Hotel & Villas Kissimmee
3 Palms - The Palms Hotel & Villas Aparthotel
3 Palms - The Palms Hotel & Villas Aparthotel Kissimmee

Frequently asked questions

Does 3 Palms - The Palms Hotel & Villas have a pool?

Yes, this property has an outdoor pool.

Is 3 Palms - The Palms Hotel & Villas pet-friendly?

Yes, pets are allowed at this property.

What time is check-in at 3 Palms - The Palms Hotel & Villas?

Check-in begins at 3 PM.

What time is check-out at 3 Palms - The Palms Hotel & Villas?

Check-out is at 11 AM.

Where is 3 Palms - The Palms Hotel & Villas located?

This family-friendly Kissimmee aparthotel is within 2 mi (3 km) of AdventHealth Celebration and Old Town. Fun Spot America and Celebration Golf Club are also within 3 mi (5 km).

3 Palms - The Palms Hotel & Villas Reviews

Reviews

6.8
Rating 10 - Excellent. 378 out of 2012 reviews" "
Rating 8 - Good. 625 out of 2012 reviews" "
Rating 6 - Okay. 519 out of 2012 reviews" "
Rating 4 - Poor. 288 out of 2012 reviews" "
Rating 2 - Terrible. 202 out of 2012 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2016

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Siva, New Jersey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst Orlando Vacation ever!!!
The first couple of days was OK. But, the hotel management changed after that. Neither the hotel Management told me during charging my card nor Expedia. On the 3rd morning, when I went for breakfast, they said, the hotel management is changed and no breakfast is served. On the 4th day, I came to know that rooms will also not be cleaned. I had asked Expedia for a change of hotel and Expedia team said, they couldn't reach hotel. Hence, they couldn't change. I was put up with this mess without any cleaning. I bought in new towels, soaps. I had to clean myself the room in vacation. It was a terrible thing. Please don't go again to this hotel from now as rooms will not be cleaned henceforth and there will be no complimentary breakfast as well. They already have reservations till mid-2017. So, folks who are going to that hotel, please cancel beforehand. I am asking for a refund of the resort fees as the basic amenities of cleaning was not taken care. This approach of lack of information and complete disappearance in one day is appalling. It is the worst treatment that could be given to any customer. The new team is casually mentioning they don't know anything and asked to contact Expedia. Expedia couldn't do anything as they couldn't reach the prior hotel management who charged the fees. So, I was caught in quagmire. It looks like the rooms will not be cleaned henceforth. So, please beware.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Old, needs a lot of updates.
Gross!! Very old and in desperate need of repairs.

6/10 Okay

pam

Disliked: Property conditions & facilities, room comfort
Convenient and budget friendly
My family stayed there and for the price it was great. The hotel itself could use some good upkeep, but the staff keep it as clean as possible. Great price for the amount of time we spent in the room!

8/10 Good

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convent , affordable, would stay again
got exactly what we saw on the internet. Granted the cabinets could use some updating, but it was great for me and my husband with the amount of time we stay. Plus side is it is literally 8 minutes from Disney springs.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never will I recommend anybody to stay at this place, false advertising the pool wasn't working , no work out factility, room smell like mold, carpet was wet, towels where hard , ppl working on the roof at 6:00 am every morning

6/10 Okay

Cindy, Canada

Liked: Staff & service, room comfort
Hotel is okay. Staff are fabulous!!
The hotel is dated and bathroom could have been cleaner. Size and comfort were great! Staff were fabulous and breakfast was good.

6/10 Okay

Steve, FL

Liked: Staff & service
ok but other choices may be better
Location to major interstate has road noise prominent in some buildings. Our group had 2 rooms - each appeared clean but had several small roaches (live & dead) in each. When we tried to switch the downstairs rooms had strong mold smell and mold on curtains. Currently there is a roofing project which is loud first thing in the morning so no sleeping in. Units are timeshares that owners can rent out - luck of the draw if you get a nicely maintained unit as some owners are better than others.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
with just a little work
Good price,good staff, very helpful. They are putting new roofs on

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, quite, relaxed, staff friendly and helpful, kids enjoyed the pool, basketball court could be a bit bigger. Nice family spot of traveling to Disney or universal

4/10 Poor

SHARON

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location if you are going to Disney
It is VERY dated...but the location worked well for our needs.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort

10/10 Excellent

Elly, PR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel at a very convenient location
I stayed for one week at this hotel. The villa was big, clean, and well equiped. Excellent parking, friendly staff, great breakfast each day, included with stay. Very close to major tourist attractions, including of course, Disney parks. No complaints at all, excellent experience.

4/10 Poor

Christian

Liked: Staff & service
Disliked: Room comfort
Good location but hotel is in need of updating!!
Our family frequents Disney and we have been to many hotels in the area, the location is great and there are restaurants and activities at every corner. The staff was friendly and helpful. Unfortunately the room was very out dated. Kitchenets cabinets wouldn't open, tile floors in the bathroom are in really bad shape and the room had a musty feel to it. i would not recommend or return to this hotel.

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Loved the location of the hotel BUT there were roaches in my room!! I have never had an experience like that EVER!

2/10 Terrible

Renee, Huntersville, NC

Disliked: Cleanliness, property conditions & facilities, room comfort
Please do not stay here
We were put in building 7 which has paint peeling on the walls and doors, funny smell and gum on the carpet. There were roaches in the kitchen and the fridge was leaking. The towels in the bathroom were dirty. It had a very run down appearance that made us feel uncomfortable. The building we were put in did not look anything like the pictures. They were also doing roof construction on the next building which we were not informed of. We checked out as soon as we checked in and had to find another hotel very quickly which was a stressful experience. We did get our resort fee reimbursed but were charged for 1 night as it was after 4 pm and we already checked into the room.

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
I don't like it :( ......................................................

4/10 Poor

Stephanie, St. Petersburg, United States of America

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
meh!
Convenient to Orlando attractions. Nice staff and breakfast. Room extremely outdated and shows disrepair (wall with visible water damage, toilet didn't flush, refrigerator was frosted and cracked shelves, etc.)

8/10 Good

Family Weekend , boca raton florida

Liked: Cleanliness, staff & service, room comfort
Needs a lil updating
Overall nice and comfortable nice staff just needs a bit of updating but the price was right !!

8/10 Good

Jeanette

Liked: Cleanliness
The room was very spacious. However the couch was uncomfortable in living room. But for the price it was great.

4/10 Poor

kevin, ft lauderdale

Disliked: Cleanliness, property conditions & facilities, room comfort
outdated hotel
this hotel charged a $18.00 a day service fee and it didn't even have wi-fi they breakfast was powered eggs and sausage as well as some bagels and things. was not worth the money. the rooms are dated and need updating even a motel 6 would have been better. if this palace wants to keep running they need to get the rooms in a better shape

8/10 Good

Verified traveler

10/10 Excellent

shomeka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient clean
It was great the front desk ladies was very polite and helpful. The breakfast was great as well, will recommend it to friends and family-friendly