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"Professional staff that makes the hotel stay easy and welcoming. Clean rooms and excellent breakfast selections. The hotel has also an Italian restaurant and a pub that provides great dining options."

"Good breakfast, nice staff!"

"Mycket trevligt hotell med utmärkt city-läge med bra rum och utmärkt restaurang. Trevlig service och bemötande. "

"We were there 25/12 and were given the complimentary dinner and breakfast. Both were very good. Staff were lovely even though they were busy. Somehow managed to hook a room without windows. I would be more careful next time as I did not like that, but it was only 1 night here. A bit claustrophobic for me. Overall a good stay but beware of no windows! "

"前枱人員很好，耐心解決問題。 兒童玩樂室太暗。 樓下連接商場有大型超市和藥房。 在前枱登記在住宿其間有免費停車。 早餐豐富。"

"Great hotel, perfect location for town."

"Great hotel walking distance to castle, arena, dining and shopping. Nice gym/spa on 7th floor. Great breakfast included. Very friendly and helpful front desk staff. "

"Very convenient hotel and looks exactly like the photos. I thoroughly enjoyed my stay."

"For what it is, this is a nice characterful country home stay with strangers. However, it is not what I expected from the description on Expedia. Firstly, from a British perspective, this is not a ‘bed and breakfast’ but a hostel. The booking only includes bed, there is no personal welcome but a text message with access code for the electronic door, and other guests hadn’t received theirs so had to wait a long time for acvess. Breakfast is an additional £7 and consisted of a meagre portion of meat left in the fridge under cellophane, with ‘make your own’ coffee, cook your own eggs and wash your own dishes. Give that there are 5 rooms and up to a dozen people the communal areas got crowded and awkward very quickly. The host was nowhere to be seen until it was time to take payment for the breakfast. In addition, the room is not accurately described. I booked a pair of “double queen bed garden view” but got rooms with twin old creaky single wooden beds pushed together, and a view of a gravel yard with out-buildings and scaffoldings. Half the ‘highlights’ mentioned and photos shown were in a shared common area, somit is nit just the bathroom that is shared. As stated at the start, this not a bad place; but it not at all what was described or expected under the listing’s heading, and customers should be better informed about what to expect and what they are actually booking "