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Le Relais des Puys

3.0 star property
Eco-certified hotel with a steam room and spa services

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Photo gallery for Le Relais des Puys

Quadruple Room | In-room safe, desk, laptop workspace, soundproofing
Terrace/patio
Junior Suite | Bathroom | Free toiletries, hair dryer, towels
Sauna, body treatments, body wraps, body scrubs, facials
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Laundry
  • Housekeeping
  • Breakfast available

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Quadruple Room

Quadruple Room | In-room safe, desk, laptop workspace, soundproofing

Quadruple Room

Highlights

Soundproofed
LCD TV
Hair dryer
Private bathroom
Cable/satellite channels
Daily housekeeping
Wardrobe or closet
Desk
  • 17 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Living area | 127-cm LCD TV with satellite channels, TV

Junior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Jetted bathtub
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Double Room | In-room safe, desk, laptop workspace, soundproofing

Double Room

Highlights

Soundproofed
LCD TV
Hair dryer
Private bathroom
Cable/satellite channels
Daily housekeeping
Wardrobe or closet
Desk
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | In-room safe, desk, laptop workspace, soundproofing

Triple Room

Highlights

Soundproofed
LCD TV
Hair dryer
Private bathroom
Cable/satellite channels
Daily housekeeping
Wardrobe or closet
Desk
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | In-room safe, desk, laptop workspace, soundproofing

Standard Room, 2 Twin Beds

Highlights

Soundproofed
LCD TV
Hair dryer
Private bathroom
Cable/satellite channels
Daily housekeeping
Wardrobe or closet
Desk
  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Map
59, route de la Baraque, Orcines, Puy-de-Dome, 63870

What's nearby

  • Puy de Dome - 5 min drive - 5.6 km
  • Place de Jaude - 9 min drive - 6.9 km
  • Clermont-Ferrand Cathedral - 11 min drive - 7.4 km
  • L'Aventure Michelin - 11 min drive - 8.7 km
  • Stade Marcel Michelin - 11 min drive - 8.9 km

Getting around

  • Durtol-Nohanent Station - 4 min drive
  • Clermont-Uni-T2C Tram Stop - 10 min drive
  • Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.) - 25 min drive

Restaurants

  • ‪Casino de Royat - ‬8 min drive
  • ‪La Passerelle - ‬8 min drive
  • ‪Le Président - ‬7 min drive
  • ‪La Station - ‬8 min drive
  • ‪Coté Tiretaine - ‬3 min drive

About this property

Le Relais des Puys

Eco-certified hotel near Vulcania
An adjacent golf course, a terrace, and a coffee shop/cafe are just a few of the amenities provided at Le Relais des Puys. For some rest and relaxation, visit the sauna or steam room, and indulge in a body treatment, a massage, or a body wrap. The on-site restaurant offers lunch and dinner. In addition to a garden and a playground, guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), smoke-free premises, and a banquet hall
  • Outdoor furniture, luggage storage, and 1 meeting room
  • Massage treatment rooms, laundry services, and tour/ticket assistance
Room features
All guestrooms at Le Relais des Puys boast comforts such as laptop-friendly workspaces, in addition to amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Free toiletries and hair dryers
  • 127-cm LCD TVs with premium channels
  • Heating, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–9:30 AM: EUR 10.6 for adults and EUR 6.5 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Arcade/game room
  • Playground
  • Spa services
  • Steam room

Family friendly

  • Arcade/game room
  • Children's games
  • Children's toys
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Conference space (484 square feet)
  • Meeting room

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Front entrance ramp
  • 3 stairs to reach property
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom

More

  • Smoke-free property

Room amenities

Bedroom

  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 127-cm LCD TV
  • Cable/satellite channels
  • Premium channels

More

  • Desk
  • Laptop-friendly workspace
  • Safe
  • Soundproofing
LIST_ALT

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10.6 for adults and EUR 6.5 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Relais Puys
Relais Puys Hotel
Relais Puys Hotel Orcines
Relais Puys Orcines
Le Relais des Puys Hotel
Le Relais des Puys Orcines
Le Relais des Puys Hotel Orcines

Frequently asked questions

Is Le Relais des Puys pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Le Relais des Puys?

Check-in start time: 3 PM; Check-in end time: 9:30 PM.

What time is check-out at Le Relais des Puys?

Check-out is at 11 AM.

Where is Le Relais des Puys located?

Situated near a boardwalk/promenade, this spa hotel is 0.6 mi (1 km) from Volcans Golf and within 3 mi (5 km) of Golf des Volcans and Montjuzet Park. Royatonic and Royat Spa are also within 3 mi (5 km).

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Le Relais des Puys Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 21 out of 63 reviews
Rating 8 - Good. 24 out of 63 reviews
Rating 6 - Okay. 15 out of 63 reviews
Rating 4 - Poor. 3 out of 63 reviews
Rating 2 - Terrible. 0 out of 63 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

PHILIPPE

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Patricia

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Patricia

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Jean-Paul

Liked: Cleanliness, staff & service
beaucoup trop cher au regard de la prestation
Stayed 1 night in Jun 2024

10/10 Excellent

francoise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Magalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon séjour. Personnels accueillants
Stayed 2 nights in Jul 2022

10/10 Excellent

ALAIN

Stayed 1 night in Jun 2022

8/10 Good

Christian

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

8/10 Good

Jacques

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel sympathique et nourriture très bonne
Stayed 1 night in Nov 2021

10/10 Excellent

Mamoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2021

8/10 Good

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Guillaume

Liked: Cleanliness, staff & service, property conditions & facilities
Bon hotel a proximité du parc naturel du puy
Bon hotel a proximité du puy. Personnel agréable et chaleureux malgré le contexte Covid particulier. Hôtel donc à recommander
Stayed 1 night in Oct 2020

8/10 Good

benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
une nuit suffit
Petite étape d’une journée à Orcines pour faire du parapente, hôtel classique mains confortables. Il a cependant fait très chaud dans la chambre la nuit.
Stayed 1 night in Aug 2020

10/10 Excellent

patrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

6/10 Okay

Roland

Stayed 1 night in Oct 2019

10/10 Excellent

philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Équipement de la salle de bains pas de pression eau
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon établissement
Stayed 4 nights in Mar 2019

6/10 Okay

Verified traveler

Chambre correcte, qui mériterais un rafraîchissement. Un peu froid a l arrivee, et eau chaude pas tres chaude. cependant, l'accueil est agreable, et le restaurant de qualite.
Stayed 2 nights in Nov 2018

8/10 Good

Colette, Julienas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel calme, confortable.
Chambre confortable, calme, spacieuse. Restauration possible sur place. Proximité de lieux touristiques.
Stayed 4 nights in Sep 2018

10/10 Excellent

nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

6/10 Okay

Geoffrey

Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel sympa, cadre agréable.