4/10 Poor
Wes M.
8 Jum. II, 2024
Disliked: Cleanliness
Beware of management company
Upon arrival, we discovered that the dryer and dishwasher were broken. Being a family of 6, we need these appliances to have an enjoyable and efficient vacation. The first day we tried to enter the pool with all the kids, we were told we needer a key fob provided by the management company. After multiple calls and texts, they eventually brought us one only to find out that they knew the fob was missing due to the previous occupants. This cost us valuable time on the one free day we had due to visiting for a baseball tournament. Back to the appliance issues, a tech came out and temporarily fixed the dryer, but stated the dishwasher needed to be replaced. The dishwasher was full of dirty water, and while trying to cook we discovered that ALL the dishes were disgusting from the previous occupants. Number one, who wants to go on vacation to clean someone else’s dirty dishes? And two, the cleaning person must have been able to see the nastiness on the dishes which means they either didn’t care or the management company knows about the issue and refuses to fix it. The dishwasher was never replaced and the dryer efficiency was beginning to decline due to a poor vent line install yet again. The person who brought us the fob stated that we would be reimbursed for some of the stay but that has not happened, and we do not expect them to do so. We did receive a call from someone at the management company and tried to call back, but our call was never returned. Be wary of Beach Getaways
Wes M.
Stayed 5 nights in Jun 2024