Robert was great, from the reservation to checkout. If I had a question he got back to us right away with answers to our questions. At check-in he met us at the property and walked us through everything. The house had 3 bedrooms, each with their own AC unit, and this was great since it was a little humid during our stay. Kitchen had everything you would use at home and made cooking very convenient. The bathroom also had everything, down to handsoap. It was in a great location, just a few minute drive to All-Star Village and restaurants. If we ever visit Oneonta or Cooperstown we would not hesitate to stay here again.