The Inn & Suites Omaha near ZOO

2.5 star property
Hotel with free parking, near Henry Doorly Zoo and Aquarium

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Photo gallery for The Inn & Suites Omaha near ZOO

Exterior
Indoor pool, outdoor pool
Front of property
Premium bedding, pillowtop beds, desk, blackout drapes
Breakfast area

Reviews

5.0 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • Gym
  • Parking included
  • Laundry

Room options

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About the neighborhood

Map
2920 South 13th Court, Omaha, NE, 68108

What's nearby

  • Henry Doorly Zoo and Aquarium - 19 min walk - 1.7 km
  • CHI Health Center Omaha - 5 min drive - 4.2 km
  • Creighton University - 5 min drive - 4.3 km
  • Charles Schwab Field Omaha - 6 min drive - 4.1 km
  • Harrah's Council Bluffs Casino - 7 min drive - 7.6 km

Getting around

  • Omaha Station - 7 min drive
  • Eppley Field Airport (OMA) - 23 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Burger King - ‬4 min drive
  • ‪Subway - ‬3 min drive
  • ‪Louie M's Burger Lust - ‬14 min walk
  • ‪El Rancho - ‬3 min drive

About this property

The Inn & Suites Omaha near ZOO

Hotel remodeled in 2024 and located near Henry Doorly Zoo and Aquarium
Consider a stay at The Inn & Suites Omaha near ZOO and take advantage of a terrace, laundry facilities, and a 24-hour gym. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool and an outdoor pool
  • Free self parking
  • Luggage storage, smoke-free premises, and outdoor furniture
  • A TV in the lobby, a 24-hour front desk, and a vending machine
Room features
All 79 rooms feature comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (30 inches high)
  • Lever door handles
  • No elevator
  • Pool access ramp on site
  • Pool hoist on site
  • Sign language-capable staff
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Renovated entire property - September 2024
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
3 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 10:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Comfort Inn Zoo
Comfort Inn Zoo Hotel
Comfort Inn Zoo Hotel Omaha
Comfort Inn Zoo Omaha
Comfort Inn At The Zoo Hotel Omaha
Zoo Hotel Omaha
Omaha Zoo Hotel
Comfort Inn At The Zoo
The & Suites Omaha Zoo Omaha
Howard Johnson by Wyndham Omaha
AmericInn by Wyndham Omaha Near Zoo
The Inn & Suites Omaha near ZOO Hotel
The Inn & Suites Omaha near ZOO Omaha
The Inn & Suites Omaha near ZOO Hotel Omaha

Frequently asked questions

Does The Inn & Suites Omaha near ZOO have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 9:00 AM–10:30 PM.

Is The Inn & Suites Omaha near ZOO pet-friendly?

Yes, this hotel allows pets (limit 3 total) with a maximum weight of up to 75 lbs per pet. There's a deposit of USD 50.00 per stay and a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at The Inn & Suites Omaha near ZOO?

Self parking is free at this property.

What time is check-in at The Inn & Suites Omaha near ZOO?

Check-in start time: 4:00 PM; Check-in end time: 3:30 AM. Late check-in is available during limited hours.

What time is check-out at The Inn & Suites Omaha near ZOO?

Check-out is at 11 AM.

Where is The Inn & Suites Omaha near ZOO located?

Located in the heart of Omaha, this hotel is within 1 mi (2 km) of Infield at the Zoo and Henry Doorly Zoo and Aquarium. CHI Health Center Omaha is 2.8 mi (4.4 km) away.

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The Inn & Suites Omaha near ZOO Reviews

Reviews

5.0
Rating 10 - Excellent. 119 out of 1000 reviews
Rating 8 - Good. 131 out of 1000 reviews
Rating 6 - Okay. 176 out of 1000 reviews
Rating 4 - Poor. 180 out of 1000 reviews
Rating 2 - Terrible. 394 out of 1000 reviews

5.0/10

Cleanliness

6.2/10

Staff & service

4.8/10

Amenities

4.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

8/10 Good

Regina

Liked: Cleanliness, staff & service
I like to hear because it's close to the interstate there's convenience store there's restaurant the zoo
Stayed 1 night in Dec 2024

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude staff, 3 mice seen in room no linen exchange and harassing staff bout break fast every morning
Stayed 5 nights in Dec 2024

6/10 Okay

Sanjuana

Hello

2/10 Terrible

Roberto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was chaotic and wasn’t very clean. Staff could not comprehend that our room did not out of any towels and we were up charge for two beds and only had one.. we cannot recommend staying at this place
Stayed 2 nights in Dec 2024

4/10 Poor

Phillip

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a good place to stay
The place had a smell of cigarettes, Rooms had gaps where the A/C units,, rude front desk staff, more of a construction workers place to stay, will not stay there again
Stayed 3 nights in Nov 2024

4/10 Poor

Feliciano

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
1
Unpleasant service, rooms did not have hot air, bad service
Stayed 2 nights in Nov 2024

2/10 Terrible

Elizabeth

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
worst place ever
Stayed 6 nights in Aug 2024

4/10 Poor

Brandon

Disliked: Cleanliness, amenities, property conditions & facilities
Meh
Stayed 3 nights in Sep 2024

2/10 Terrible

Colin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here
Without a doubt the worst experience with a hotel ever. Would jave been safer and cleaner sleeping undwr a highway overpass
Stayed 1 night in Oct 2024

2/10 Terrible

Kendall

Disliked: Cleanliness, property conditions & facilities, room comfort
Do not stay
Reserved a room at a hotel with a pool. The halls were filthy. Entered our room and could only smell cigarette smoke. Went to the front desk and they only offered to cancel our reservation. I asked if we would get refunded and the guy nodded yes. We got out of the dump as quickly as we could.
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Never again!
Noisy! People yelling in the hallway, sounds like a wrestling match in the room above us, could hear a low battery chirp in the room beside us. No soap in the bathroom. Breakfast was pitiful.
Stayed 1 night in Dec 2024

2/10 Terrible

Sharon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scary!
Broken window in front lobby, suspicious people loitering in the parking lot, someone sleeping (passed out?) on the floor of the lobby. We didn't even make it to the room to stay - we found a different hotel to stay for the night. I'd give it ZERO stars, if I could.
Stayed 1 night in Nov 2024

2/10 Terrible

Mariana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was dirty, not built all the way staff were rude
Stayed 2 nights in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and comfortable place
Stayed 2 nights in Jan 2024

6/10 Okay

William

Disliked: Staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2024

2/10 Terrible

KellyAnn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay there until the reno is done and it is cleaned properly
Stayed 1 night in Aug 2024

2/10 Terrible

Angie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
We didn’t stay there because of there remodeling.
Stayed 3 nights in Sep 2024

2/10 Terrible

Rebecca

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This room was dirty and had no pillow cases or blankets upon entering. There was rotten food in the room and under the mattress as well as signs of bedbugs. There were drug addicts in the parking lot.
Stayed 3 nights in Oct 2024

2/10 Terrible

Jason John

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel experience of all time. Stay away. This hotel should be shut down if anyone put more then one star on this place they must be family. Code violation everywhere not safe.
Stayed 7 nights in Sep 2024

2/10 Terrible

Christy

Disliked: Staff & service, property conditions & facilities
Did not have room even though it was reserved with payment. Still trying to find out if reimbursement in full has been made
Stayed 4 nights in Nov 2024

2/10 Terrible

Mario

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is trash . Worst hotel ever . No room had working tvs that should tell you all. Didn’t even stay there just lost my money
Stayed 7 nights in Aug 2024

2/10 Terrible

Veronica Gonzalez

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is closed!
Stayed 2 nights in May 2024

4/10 Poor

Christine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was a couple fighting next to us. Hitting the walls and yelling at 1 in the morning. The room was still a mess from construction. No live tv only streaming. No easy access to the room.
Stayed 2 nights in Oct 2024

2/10 Terrible

Luke

Disliked: Cleanliness, property conditions & facilities
The pool was closed. Tv wasn’t connected. Dated. We left asking for a refund
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel experience I’ve ever had.
They cancelled our reservation without calling to tell us so we traveled from northern IL to Omaha and had nowhere to stay. The place was a complete dump. Trash piled outside, construction debris all over the place and terrible customer service at the front desk. DO NOT BOOK A STAY HERE!
Stayed 1 night in Sep 2024