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"The hotel was an easy walk from the train station & had welcoming staff to assist with your check-in. Room was comfortable with nice bedding. My only compliant would be the hard pillows. The Onsen was the highlight of the property. Beautiful surroundings, clean & had both indoor & outdoor spaces. Highly recommend ! "

"Easy check in."

"loved it so much we actually booked same brand of hotel in the next town we visited. the onsen was so lovely, and open overnight which allowed me to relax while my partner took some calls (late night in Japan but working in business hrs US time zone). free washing machines were so nice. other treats (free coffee, tea, probiotic drinks, ice cream pops) added bonus. walkable from train station and the attractions we wanted to visit "

"We spent two nights at this hotel in a Japanese style room. We found the room comfortable and spacious. I very much enjoyed the public bath in the hotel and visited AM and PM for a relaxing soak. The hotel is a quirky mix of modern and traditional and we appreciated this.We had a wonderful breakfast buffet each morning in the hotel restaurant and the staff was always gelpful and kind. We found everything very walkable to this hotel. The station, castle, art museum, shopping, restaurants and coffee/tea/sweets are not far. We would definitely stay here again and we really loved the vibe of Motsumoto!"

"A beautiful room with lovely room wear and a daily cleaning service. I loved the onsen and was lucky that it was available each time I went down. I think it would make it more accessible if there was a sign on the door for women to share, men to share, or occupied for family / private. "

"Good price "

"I really enjoyed staying here. Great location close to JR station and short walk to the castle. The rooms were clean, spacious and as an extra, they offered free ramen or desert for all guests."

"Wonderful hotel. I will definitely come back. The bed is excellent, soft like clouds! I did not want to leave my bed in the morning. Breakfast selection is decent too. In your hotel room, there is very detailed muti-page recommendation of places and food to try. It is written in both japanese and english. The location is about 5mins from Matsumoto castle. Check if the castle does light up at night during your stay."

"Stayed in a non- smoking room. It seems the room may have previously allowed smoking as there was a residual smell. Extremely friendly staff and great breakfast. Right next to the station."