"Very nice hotel in a great location adjacent to railway. Easy access to shops and restaurants. The only issue was finding a bar in the hotel. Got ripped off with so called happy hour in hotel."

"Very helpful staff. Breakfast was fabulous. Lots of variety and the best view in the city."

"Food quality is good, the hotel is a bit old and need to refurnish"

"This is the only Onsen-hotel located near the Nagano station."

"Rooms are spacious. Staff are friendly and courteous"

"It was easy to find and check in. The service was great, staff helpful and friendly. The room was very small and the bathroom even smaller, so wouldn’t stay more than one night. But it did the job!"