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"Staff very nice - offered early check in. Room nice, compact but pleasant. Very good location with easy parking. "

"We had an enjoyable family stay, the property is in good condition and fantastic location. Breakfast offering is the highlight. Opportunities for improvement are around family-friendliness and more proactive customer service- check-In was very cold and abrupt, almost intimidating - service in the restaurant better but again lacking of some basic elements of customer friendliness, engagement with children etc."

"Very central, easy to walk to the main sights. Friendly staff. I would definitely stay here again. "

"Spacious rooms for European standards, no air conditioning. Lots of mosquitos during the summer months. Friendly staff, but it all felt a bit dated. "

"The hotel is in a quiet residential area but it is a pleasant walk to the old town/harbour/town centre. Very friendly staff and excellent breakfast"

"Loved this hotel! Our room was huge and had a nice balcony. Wish the weather had been nice, but it was rainy and cold. The staff were so nice and helpful. The Orangerie Restaurant had an amazing dessert. The dinner menu looked great, but we ate elsewhere. This property is right across from the water, and we had a bit of a view of the Baltic from our room. I would highly recommend this hotel is you're staying in Kuhlungsborn."

"uns hat alles gefallen, ganz besonders die Freundlichkeit des Personals in allen Bereichen. Einzig im Kurhaus-Restaurant war es einfach zu kalt"

"The room was clean but there was no attention to detail ( corners, dust under bed, etc), after all that's what distinguishes establishments from one another. The bathroom was always wet due to the shower design construction. No night light for kids to visit at night the bathroom. The whole room had to be lit like new years or use mobile flashlight. This is family orientated hotel/resort. Small things and attention to details are what make a champion and hotel was laking of this. Not adequate beer selection or wine selection no kids menu? Staff, service, cleanliness 8.2 . Rooms, menu, hotel quality 6.5 Location 9 Prices over the roof always in consideration to what you receive. You pay for everything except silverware and napkins. Aqua park perfect for kids and adults although some water slides did not work due to maintenance. Food at aqua park is garbage 6.1. Overall 6.7"