2/10 Terrible
Verified traveler
14 October 2024
Disliked: Cleanliness
NEVER AGAIN
I was texting the number provided since check in on Friday. I continued asking for assistance the entire stay. The house was completely full of bugs (fruitfly) I believe. It was completely impossible to enjoy a single meal in the home. You couldn’t leave a drink at all unless fully covered. We had a baby traveling with us. We couldn’t even let the bottles lay out to dry without being completely covered in bugs. My daughter had to end up leaving early due to the bug issue. My grandson got sick while there and therefor was sleeping with his mouth open to compensate for a stuffy nose and the bugs were literally all over him. I have never in my life seen anything like what we just dealt with. Never did I expect to pay this amount of money and not even feel comfortable or be able to enjoy a family meal together. Here are a few pics of a small fraction of the issue. We ended up trying to minimize the amount of bugs by making a remedy to attract them but they just got worse as the weekend went on. I texted, Fri, Sat, Sun with the same response each day. “They will contact the team and be in touch” today I reached out for information how to contact corporate and was told “someone went out yesterday to check the issue” very odd considering my daughter was home all day with her baby and not a single person came by.
Verified traveler
Stayed 3 nights in Oct 2024