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"Lovely property, great staff great views great food"

"Simple rooms , incredibly located! Lockers & Onsen also amazing "

"Would come back here again!! Thank you"

"staff was really friendly "

"My family enjoy the stay so much. Will definitely go back again. "

"Friendly environment. Easy access to gondola "

"Amazing "

"Charming traditional hospitality "

"Overall enjoyed our stay but there were a few small things that could have made our stay more fulfilling. The entire place is made kids friendly which was really touching and is a welcome attitude given we are a family with 2 kids. The breakfast spread was quite good but had very limited vegetarian options - again the kids section there was really awesome! Rooms were quite clean but a bit smaller than anticipated, the toilet exhaust was a bit low or not working which made it a bit awkward. Loved the dedicated kids play area, gachapon area, vending machines, coin laundry, pool was paid, onsens were excellent and the halloween themed setup was cute. We were really relieved with the dedicated Lawson combini in their lobby!!! How cool is that :)"