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Hotel Santa Helena Plaza

2.5 star property
Hotel with free parking, a quick walk to Benito Juarez Market

Choose dates to view prices

Photo gallery for Hotel Santa Helena Plaza

Outdoor pool
Exterior
Lobby lounge
Staircase
Superior Studio Suite | Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room, 2 Double Beds

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Double Beds

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Rainfall showerhead
Free bottled water
Cable channels
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Superior Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Private bathroom
Rainfall showerhead
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Desk, iron/ironing board, free WiFi, bed sheets

Superior Room

Highlights

Balcony or patio
Separate sitting area
Flat-screen TV
Private bathroom
Rainfall showerhead
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

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The price is SAR 249
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includes taxes & fees
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About the neighborhood

Map
Galeana 304, Col. Centro, Oaxaca, OAX, 68000

What's nearby

  • Benito Juarez Market - 5 min walk
  • Zocalo Square - 8 min walk
  • Oaxaca Cathedral - 9 min walk
  • Oaxaca Ethnobotanical Garden - 17 min walk
  • Church of Santo Domingo de Guzman - 17 min walk

Getting around

  • Oaxaca Intl. Airport - 20 min drive

Restaurants

  • ‪Jardín Morelos - ‬6 min walk
  • ‪Tlayudas el Negro - ‬5 min walk
  • ‪Alex - ‬3 min walk
  • ‪Tortas Oaxaqueñas - ‬2 min walk
  • ‪Coronita - ‬4 min walk

About this property

Hotel Santa Helena Plaza

Hotel near Benito Juarez Market
Located close to Zocalo Square and Oaxaca Cathedral, Hotel Santa Helena Plaza provides a terrace. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking
  • Luggage storage, a 24-hour front desk, and a front-desk safe
  • Tour/ticket assistance, a TV in the lobby, and a water dispenser
Room features
All guestrooms at Hotel Santa Helena Plaza boast thoughtful touches such as separate sitting areas, as well as amenities like free WiFi and free bottled water.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 24-inch flat-screen TVs with cable channels
  • Wardrobes/closets, separate sitting areas, and daily housekeeping

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Communal living room
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 24-inch flat-screen TV
  • Cable channels

Food and drink

  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 200.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: MXN 200.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Hotel Santa Helena Plaza Oaxaca
Santa Helena Plaza Oaxaca
Santa Helena Plaza
Hotel Santa Helena Plaza Hotel
Hotel Santa Helena Plaza Oaxaca
Hotel Santa Helena Plaza Hotel Oaxaca

Frequently asked questions

Does Hotel Santa Helena Plaza have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.

Is Hotel Santa Helena Plaza pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Santa Helena Plaza?

Self parking is free at this property.

What time is check-in at Hotel Santa Helena Plaza?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Santa Helena Plaza?

Check-out is at noon.

Where is Hotel Santa Helena Plaza located?

Located in Oaxaca Centro, this hotel is within a 10-minute walk of Benito Juarez Market, Zocalo Square, and Oaxaca Cathedral. Oaxaca Textile Museum and Oaxaca Ethnobotanical Garden are also within 1 mi (2 km).

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Hotel Santa Helena Plaza Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 31 out of 79 reviews
Rating 8 - Good. 32 out of 79 reviews
Rating 6 - Okay. 13 out of 79 reviews
Rating 4 - Poor. 3 out of 79 reviews
Rating 2 - Terrible. 0 out of 79 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Santa Helena
Good location. Quiet. Good service
Stayed 3 nights in Apr 2023

10/10 Excellent

Maria Margarita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2023

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las instalaciones están bien cuidadas y la limpieza de las áreas en excelentes condiciones. Solo le falta un restaurante para complementar el servicio.
Stayed 5 nights in Jan 2023

8/10 Good

Aymeric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

10/10 Excellent

Anntonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, personal muy amable, bonitas instalaciones
Stayed 1 night in Jan 2023

6/10 Okay

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
La propiedad bien, sin embargo está a 5 cuadras del centro y la zona es muy popular, no insegura pero no es el centro histórico, no le invierten en báscios como pañuelos desechables, ganchos de ropa, ganchos para toallas, aunque los accesorios de aseo son finos els falta eso, no ofrecen servicio de bebidas ni alimentos aunque tienen un lugar agradable frente a la alberca, personal amable, estacionamiento limitado pero gratuito, pdorán tener mas servicios.

6/10 Okay

Gabriela

Liked: Cleanliness, staff & service
Bonito lugar, baños incomodos no tiene en donde poner nada, no tienen nafa para hacer cafe, ni tan siquiera una taza o cuchara, se ubica en el area comercial, muy fea y sucia no en el centro Historico. El personal super amsbleby servicias

10/10 Excellent

haydee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente

4/10 Poor

Mauricio J

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Limpio pero en zona fea y mal internet.
El hotel está a 4 cuadras del zócalo pero en una zona bastante fea. El hotel y el cuarto están limpios pero la cama está muy dura y se siente barata, el internet es muy malo y en lugares inexistente.
Stayed 2 nights in Nov 2022

8/10 Good

Jorge E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel
Buen hotel, cercano al centro. El internet no funciona en las habitaciones por lo que tuve que trabajar desde el lobby. El estacionamiento se llena y cómo yo salí muy temprano, tuvieron que despertar a un huésped para mover su vehículo y yo tuve que mover otro porque la persona de la recepción no sabía manejar.
Stayed 1 night in Nov 2022

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bonito

10/10 Excellent

Cinthya

Stayed 1 night in Oct 2022

8/10 Good

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2022

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación y limpieza.
Stayed 3 nights in May 2022

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personal con gran calidad humana
muy buen servicio en general. el personal muy atento , un pequeño detalle con el ventilador del cuarto hace un poco de ruido. se recomienda tener maquinas de auto servicio.
Stayed 3 nights in Apr 2022

10/10 Excellent

NEFTALI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel céntrico con muchos detalles coloniales.
Stayed 2 nights in Apr 2022

8/10 Good

Virgilio

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Cerca del centro, pero en la noche calles oscuras, daba miedo caminar por esa zona. El estacionamiento es muy pequeño, apenas para unos 10 autos
Stayed 2 nights in Mar 2022

8/10 Good

Rosa Belém

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021

10/10 Excellent

Elizabeth

Stayed 1 night in Jan 2022

6/10 Okay

Luis Enrique

Stayed 1 night in Jan 2022

6/10 Okay

Francisco

Liked: Cleanliness, property conditions & facilities, room comfort
hotel caro para el nivel del hotel
El Hotel es bueno a secas. Es caro para el nivel de servicio que da, por ese mismo precio me he quedado en mucho mejores hoteles. esta como 30% mas caro de lo que un hotel de su categoría debería cobrar.
Stayed 1 night in Dec 2021

10/10 Excellent

Rocío

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy limpio y muy atentos y amables
Stayed 3 nights in Dec 2021

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel amigable
Muy cómodo. Nos agradó lo limpio y remodelado que mantienen sus instalaciones. Su personal muy atento y amable.
Stayed 3 nights in Dec 2021

8/10 Good

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

10/10 Excellent

Isai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen servicio
Stayed 2 nights in Nov 2021