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"We liked everything. Exceptional staff. Bedroom very comfortable with beautiful bathroom and this was one of the cheaper rooms. Breakfast cooked to order. Best quality products. We could not find fault. "

"Very good Hotel this is the Top Hotel in Darlington well worth the Money and good food really kind helpful staff."

"I would like to have given 5 star for service as when we ordered food from the bar the staff were attentive, polite and very friendly and couldn’t do enough for us. However earlier in the evening I called the restaurant from the room to book a table, when I had only said hello I was met with a very abrupt ‘the line is terrible’ to which I stated ‘I’m sorry I’m calling from one of the phones in the rooms’. I then proceeded to request a table and again very abruptly told we have nothing until 8.30/8.45. I really felt like it was too much trouble and didn’t feel welcomed at all. I booked the table initially for 6 people, we were I fact part of a lager group of around 20 people staying at the hotel for an event we were attending the next day. Having spoke to the other people in the party we decided against it and ate from the bar instead. I would not recommend anyone to book to dine at the restaurant based on this encounter. Also may I add that most of the tables were not occupied from around 7pm until the time we were told we could eat from so I don’t understand why we couldn’t get a reservation either. Very disappointing experience. "

"Lovely night rest"

"Excellent, will definitely use again"

"Fantastic place and service! Amazing location, food, and service. Stayed for a night and wouod recommend to anyone "

"We had a lovely stay at the Black Swan. Very impressed with the staff very friendly and efficient. Breakfast was nice and the lunches and evening meals were very good too. Ideal location and lovely homely feel. Would definitely visit again, good value for money "

"A traditional coaching inn that has been well cared for. The en suite was fairly new and the bedroom small but adequate; both were clean and nicely presented. Dinner food/service both very good. Breakfast adequate. All in all we were both very pleased with our decision to stay here. "

"Lovely hotel and friendly staff perfec location, definitely be staying again"