This was one of the best places I've ever stayed, considering the whole experience. Nelly (the property manager) was great to work with. We had a lot of specific requests and questions to make sure the property was legitimate, and that it had access to the Grand Mayan. We were nervous since it was a new property with no reviews. Nelly was great at answering our question before hand and working through some kinks once we got there.
We had a big group (4 adults and six kids) and the property fit us well. The views from the balcony and two master suites were amazing. It's well furnished and well decorated, and definitely has the feel of a luxury condo.
The thing that really exceeded expectations was the pool and beach area. There were plenty of available loungers on the beach or the pool any time of day, and it was extremely uncrowded. At times it felt like we had the place to ourselves. It got a little busier on the weekend, but we never had to wait for a spot to open up. The only complaint in this area is that the property is only allocated 6 beach towels per day, so with 10 of us, we were short a few towels.
The access to the Grand Mayan was very easy, but in my opinion the Grand Mayan is extremely overcrowded, and it was very difficult to get a beach chair or poolside chair there. Lines were long for the lazy river. We found the property in front of the condo to be much nicer and spent almost all of our time there. The Grand Mayan is a very nice property, and it was nice to have access to the restaurants, spa, etc., but as far as pool and beach, the condo is a much better option. We discovered on our last day that they have a segway delivery service for food from some of the restaurants, and wish we'd taken more advantage of that.
Lastly, the housekeeper, Nadia, was outstanding. For a small fee, she cooked a couple meals for us, helped us with our laundry, got some groceries for us, and honestly became a really good friend. (side note, while the description says there is a washer and dryer, you don't have access to it, Nadia has to wash your clothes).
Overall I'd strongly recommend staying here, it is an outstanding property.