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"Beautiful hotel with beautiful rooms. I would recommend this hotel to anyone travelling to Banja Luka or surrounding area. Rooms are really clean and nicely done. Breakfast that was included in the price of the room was also amazing. I will definitely stay here again when I’m in the area. Thank you Vila Viktorija for a pleasant stay!"

"There is a sign painted on the glass near the front door that says "Reception", however, once you lug your luggage up some stairs, you enter the bar/restaurant area and are instructed that the entrance to the hotel is around the back. Not very welcoming. Second issue is that the entire back of the hotel in under construction. Extremely noisy with constant drilling and banging. At 4:00 pm, we asked the receptionist at what time the work would stop for the day, and she looked at her watch and...

"Tv didn’t work We asked for more towel and they told us to wait the day after even if the hotel was empty . The “breakfast” was already included we just had a glass of water and oj and when we asked for 2 cappuccino they told us it’s not included so we pay it for it . Picture of advertising are not really the same of the reality of the room ."

"Nothing particularly exceptional- everything was just decent and worked as expected. Would be happy to go back."

"Delicious dinner, clean and comfy bed. Only stayed one night but met Our needs for the price, it was great. "

"Wonderful kind staff here, great homemade food and a beautiful building. Thanks!"

"Clean but very outdated. No elevator."