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Swan Novo Hamburgo

4.0 star property
Treat yourself to a rejuvenating getaway amidst lush gardens and soothing saunas. Then enjoy delicious Brazilian cuisine or challenge friends to billiards.

Choose dates to view prices

Photo gallery for Swan Novo Hamburgo

Front of property
Reception
Lobby
Bar (on property)
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Pet friendly
  • Gym
  • Housekeeping
The current price is SAR 153
SAR 160 total
includes taxes & fees
21 Mar - 22 Mar

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Executive Studio Suite

Executive Studio Suite | Minibar, in-room safe, blackout drapes, free WiFi

Executive Studio Suite

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Smart TV
Pillow menu
Blackout drapes/curtains
Shower/tub combination
Designer toiletries
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Standard Casal / Twin

Suite Standard Casal / Twin | Minibar, in-room safe, blackout drapes, free WiFi

Suite Standard Casal / Twin

Highlights

Separate dining area
Separate sitting area
Air conditioning
Smart TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
  • 50 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Casal/Twin

Minibar, in-room safe, blackout drapes, free WiFi

Standard Casal/Twin

Highlights

Air conditioning
Smart TV
Pillow menu
Blackout drapes/curtains
Rainfall showerhead
Designer toiletries
Private bathroom
Hair dryer
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite standard twin

Suite standard twin | Minibar, in-room safe, blackout drapes, free WiFi

Suite standard twin

Highlights

Air conditioning
Smart TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Deep soaking bathtub
Hair dryer
Designer toiletries
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Minibar, in-room safe, blackout drapes, free WiFi

Superior Double Room

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
Rainfall showerhead
Designer toiletries
Private bathroom
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double or Twin Room

Minibar, in-room safe, blackout drapes, free WiFi

Executive Double or Twin Room

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Hair dryer
Designer toiletries
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Minibar, in-room safe, blackout drapes, free WiFi

Standard Twin Room

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
Rainfall showerhead
Designer toiletries
Private bathroom
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Minibar, in-room safe, blackout drapes, free WiFi

Standard Double Room

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
Rainfall showerhead
Designer toiletries
Private bathroom
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room

Minibar, in-room safe, blackout drapes, free WiFi

Executive Double Room

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Hair dryer
Designer toiletries
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite standard casal

Suite standard casal | Living area | Smart TV

Suite standard casal

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Pillow menu
Renovated in 2012
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite, 1 Queen Bed

Superior Suite, 1 Queen Bed | Minibar, in-room safe, blackout drapes, free WiFi

Superior Suite, 1 Queen Bed

Highlights

Air conditioning
Smart TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Deep soaking bathtub
Hair dryer
Designer toiletries
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | Minibar, in-room safe, blackout drapes, free WiFi

Superior Room

Highlights

Air conditioning
Smart TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Hair dryer
Designer toiletries
Minibar
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double or Twin Room

Minibar, in-room safe, blackout drapes, free WiFi

Superior Double or Twin Room

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
Rainfall showerhead
Designer toiletries
Private bathroom
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

Property entrance

Novo Hamburgo Business Hotel

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
7.8 out of 10, Good, (80)
The price is SAR 173
SAR 182 total
includes taxes & fees
3 Apr - 4 Apr
Novo Hamburgo Business Hotel

About the neighborhood

Map
Av. Dr. Mauricio Cardoso, 303, Novo Hamburgo, RS, 93510-250

What's nearby

  • Schmitt-Presser House - 5 min walk
  • Municipal Paschoal Carlos Magno Theater - 3 min drive
  • Igreja Evangelica - 3 min drive
  • I Fashion Outlet - 6 min drive
  • Fenac - Events and Business Center - 7 min drive

Getting around

  • Novo Hamburgo Station - 8 min drive
  • St. Alphonsus Station - 17 min drive
  • Canoas Air Force Base (QNS) - 51 min drive

Restaurants

  • ‪Mercado Weber - ‬8 min walk
  • ‪Kings Kão Lanches - ‬5 min walk
  • ‪Fat Bull Tap House - ‬9 min walk
  • ‪Quiero Café - ‬11 min walk
  • ‪Locatelli Grill - ‬5 min walk

About this property

Swan Novo Hamburgo

Upscale hotel located in Hamburgo Velho
A free breakfast buffet, a terrace, and a garden are just a few of the amenities provided at Swan Novo Hamburgo. For some rest and relaxation, visit the sauna or the steam room. Be sure to enjoy Brazilian cuisine at the on-site restaurant. In addition to a hair salon and an arcade/game room, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool with sun loungers
  • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and smoke-free premises
  • A 24-hour front desk, a front-desk safe, and 6 meeting rooms
  • A banquet hall, an elevator, and a ballroom
Room features
All 134 rooms offer comforts such as pillow menus and air conditioning, in addition to perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Designer toiletries and hair dryers
  • Smart TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and phones

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (BRL 20.00 per day)
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Fitness center
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting rooms - 6

Outdoors

  • Garden
  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • Smart TV

Food and drink

  • Minibar

More

  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 70 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Self parking fee: BRL 20.00 per day
  • Pet fee: BRL 70 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Swan Hotel Novo Hamburgo Tower
Swan Tower Novo Hamburgo
Swan Tower Novo Hamburgo Brazil
Swan Tower Novo Hamburgo Hotel
Swan Novo Hamburgo Hotel
Swan Tower Novo Hamburgo
Swan Novo Hamburgo Novo Hamburgo
Swan Novo Hamburgo Hotel Novo Hamburgo

Frequently asked questions

Does Swan Novo Hamburgo have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Swan Novo Hamburgo?

As of 3 Rabiʻ I 2025, prices found for a 1-night stay for 2 adults at Swan Novo Hamburgo on 21 Rabiʻ I 2025 start from $42.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Swan Novo Hamburgo pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of BRL 70 per pet, per night. Service animals are exempt from fees.

How much is parking at Swan Novo Hamburgo?

Self parking is available for BRL 20.00 per day.

What time is check-in at Swan Novo Hamburgo?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Swan Novo Hamburgo?

Check-out is at noon.

Does Swan Novo Hamburgo provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Swan Novo Hamburgo located?

Located in Hamburgo Velho, this hotel is within a 5-minute walk of Comunidade Evangelica Hamburgo Velho and National Shoe Museum. Schmitt-Presser House and Scheffel Foundation are also within 10 minutes.

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Swan Novo Hamburgo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 127 out of 244 reviews
Rating 8 - Good. 64 out of 244 reviews
Rating 6 - Okay. 33 out of 244 reviews
Rating 4 - Poor. 16 out of 244 reviews
Rating 2 - Terrible. 4 out of 244 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo ok
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Changes are not always for the better!
We’ve been staying at this hotel for many years … so much has changed and some of it not for the better: Guests now have to pay for parking. There’s not a bar of soap in the bathroom although we asked for one a few times & finally bought our own. Not about price but concept . Shower only had shampoo & conditioner in large containers … there was no liquid soap. When we complained they replaced conditioner with liquid soap! No Wash rags available . So a simple basic need available in any inferior hotels became frustrating. Staff has changed and although we had two nice reception attendants most of them didn’t seem to care … Reason we always stay here is because it’s convenient, accommodating and previous staff went beyond the usual to make sure guests were comfortable.
Stayed 6 nights in Aug 2024

6/10 Okay

Ricardo

Disliked: Staff & service, amenities
Very basic rooms and unwelcoming reception staff: Swan tower Novo Hamburgo is said to be a 4 star hotel from the outside and in the lobby but it lacks the very basic room amenities such as a bathrobe, a pair of disposable slippers, an iron and a simple coffee jug- no 4am coffee lol unless you called over the phone (paid extra) and that would probably be a bother understandably. Bar looked amazing but it was a real struggle to get anyone to help. Always empty and unattended. Rooms were VERY basic and shower needs a good glass and tile scrub. Black mould was spotted easily all over and away from eye level. the rostered staff did not smile or say hi at all for the 5 days we stayed. they appeared literally glued to the reception computers completely unaware of everything around them for the 5 days we stayed there and we passed by the reception dozens of times. One had to call their attention otherwise they wouldn't even raise an eye, or say hi, or try to look friendly. It was a very odd behaviour overall from the all-male reception staff, no help was offered at any time - actually one young man offered help once -, but we had to drag heavy suitcases around which they pretended not to see…a bit of a shock..absolutely no smiles or friendly welcomes either. It almost felt like we were a bother to the reception staff, definitely not staying there again for this reason. Amazing food though and free buffet breakfast was superb - chef’s burger and the kitchen staff were amazing.
Stayed 3 nights in Nov 2023

4/10 Poor

Ilan

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
As imagens da tela net net não condizem com a condição atual do hotel! O hotel é antigo, quartos e móveis antigos, ar condicionado com cheiro e banheiros bem normais!
Stayed 1 night in Dec 2024

8/10 Good

JOAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Edson Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel médio.
O hitel é grande, bons equipamentos, staff bom, o que pega são os extras, estacionamento pago, R$ 20,00 por diária e uma garrafinha de água de 300 ml por R$ 8,00. Absurdo!
Stayed 1 night in Dec 2024

10/10 Excellent

Viviane

Stayed 2 nights in Nov 2024

10/10 Excellent

Silvio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

CHUNQI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

JOÃO ADELAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito bom
Hotel muito bom! Recomendo!
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Estadia boa
A estadia foi boa. Café da manhã bem gostoso e o lugar super acessível. O única questão foi o elevador, acho que o prédio é mais antigo e o elevador demora bastante pra vir. As vezes trava em um andar e não abre a porta… como ficamos no 11o andar fica ruim pegar escada
Stayed 1 night in Nov 2024

10/10 Excellent

José Felipe

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Raphael

Stayed 1 night in Nov 2024

10/10 Excellent

Jackson

Stayed 1 night in Nov 2024

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Leandro

Stayed 1 night in Sep 2024

8/10 Good

cleverson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa estadia
Bom hotel passei uma noite apenas com um bom cafe da manhã, ponto negativo a dificuldade em regular a água quente do chuveiro.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Xavier

Stayed 2 nights in Oct 2024

8/10 Good

Aurelio

Stayed 2 nights in Oct 2024

8/10 Good

Aurelio

Liked: Cleanliness, property conditions & facilities, room comfort
O serviço/atendimento deixou a desejar
A estrutura do hotel é OK. Apenas dois reparos: A piscina térmica não estava aquecida e o atendimento do serviço de quarto deixou a desejar. Fiz um pedido de talheres e pratos pois o restaurante estava fechado e tive de lembrar a recepção por 4 vezes durante mais de uma hora de espera.
Stayed 1 night in Oct 2024

10/10 Excellent

CARLOS ENRIQUE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien se lo recomendaría a todos
Stayed 3 nights in Oct 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024