See all properties
Save

Swan Novo Hamburgo

4.0 star property
Hotel in Novo Hamburgo with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Swan Novo Hamburgo

Front of property
Reception
Interior
Bar (on property)
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Pet friendly
  • Gym
  • Housekeeping
The current price is SAR 219
SAR 230 total
includes taxes & fees
13 Apr - 14 Apr

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Executive Studio Suite

Executive Studio Suite | Minibar, in-room safe, blackout drapes, free WiFi

Executive Studio Suite

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Smart TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Standard Casal / Twin

Suite Standard Casal / Twin | Minibar, in-room safe, blackout drapes, free WiFi

Suite Standard Casal / Twin

Highlights

Separate dining area
Separate sitting area
Air conditioning
Smart TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 50 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Casal/Twin

Minibar, in-room safe, blackout drapes, free WiFi

Standard Casal/Twin

Highlights

Air conditioning
Smart TV
Pillow menu
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Designer toiletries
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite standard twin

Suite standard twin | Minibar, in-room safe, blackout drapes, free WiFi

Suite standard twin

Highlights

Air conditioning
Smart TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Private bathroom
Rainfall showerhead
Shower/tub combination
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Minibar, in-room safe, blackout drapes, free WiFi

Superior Double Room

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Designer toiletries
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double or Twin Room

Minibar, in-room safe, blackout drapes, free WiFi

Executive Double or Twin Room

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
Hair dryer
Private bathroom
Designer toiletries
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Minibar, in-room safe, blackout drapes, free WiFi

Standard Twin Room

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Designer toiletries
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Minibar, in-room safe, blackout drapes, free WiFi

Standard Double Room

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Designer toiletries
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room

Minibar, in-room safe, blackout drapes, free WiFi

Executive Double Room

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
Hair dryer
Private bathroom
Designer toiletries
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite standard casal

Suite standard casal | Living area | Smart TV

Suite standard casal

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Pillow menu
Renovated in 2012
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite, 1 Queen Bed

Superior Suite, 1 Queen Bed | Minibar, in-room safe, blackout drapes, free WiFi

Superior Suite, 1 Queen Bed

Highlights

Air conditioning
Smart TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Private bathroom
Rainfall showerhead
Shower/tub combination
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | Minibar, in-room safe, blackout drapes, free WiFi

Superior Room

Highlights

Air conditioning
Smart TV
Pillow menu
Blackout drapes/curtains
Hair dryer
Private bathroom
Designer toiletries
Minibar
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double or Twin Room

Minibar, in-room safe, blackout drapes, free WiFi

Superior Double or Twin Room

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Designer toiletries
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

About the neighborhood

Map
Av. Dr. Mauricio Cardoso, 303, Novo Hamburgo, RS, 93510-250

What's nearby

  • Schmitt-Presser House - 5 min walk - 0.5 km
  • Igreja Evangelica - 3 min drive - 2.0 km
  • Bourbon Shopping - 4 min drive - 2.8 km
  • I Fashion Outlet - 6 min drive - 5.2 km
  • Fenac - Events and Business Center - 7 min drive - 4.7 km

Getting around

  • Novo Hamburgo Station - 8 min drive
  • St. Alphonsus Station - 17 min drive
  • Canoas Air Force Base (QNS) - 51 min drive

Restaurants

  • ‪Mercado Weber - ‬8 min walk
  • ‪Kings Kão Lanches - ‬5 min walk
  • ‪Fat Bull Tap House - ‬9 min walk
  • ‪Quiero Café - ‬11 min walk
  • ‪Locatelli Grill - ‬5 min walk

About this property

Swan Novo Hamburgo

Upscale hotel located in Hamburgo Velho
A free breakfast buffet, a terrace, and a garden are just a few of the amenities provided at Swan Novo Hamburgo. For some rest and relaxation, visit the sauna or the steam room. Be sure to enjoy Brazilian cuisine at the on-site restaurant. In addition to a hair salon and an arcade/game room, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool with sun loungers
  • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and a billiards/pool table
  • Multilingual staff, 6 meeting rooms, and an elevator
  • Luggage storage, smoke-free premises, and a 24-hour front desk
Room features
All 134 rooms offer comforts such as pillow menus and air conditioning, in addition to perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Designer toiletries and hair dryers
  • Smart TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and phones

Languages

English, Portuguese

Similar properties

Property entrance

Novo Hamburgo Business Hotel

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
7.8 out of 10, Good, 84 reviews
The price is SAR 171
SAR 180 total
includes taxes & fees
20 Apr - 21 Apr
Novo Hamburgo Business Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Self parking on site (BRL 20 per day)

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 6 meeting rooms
  • Business center
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Phone
  • Safe
LIST_ALT

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 70 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Self parking fee: BRL 20.00 per day
  • Pet fee: BRL 70 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Swan Hotel Novo Hamburgo Tower
Swan Tower Novo Hamburgo
Swan Tower Novo Hamburgo Brazil
Swan Tower Novo Hamburgo Hotel
Swan Novo Hamburgo Hotel
Swan Tower Novo Hamburgo
Swan Novo Hamburgo Novo Hamburgo
Swan Novo Hamburgo Hotel Novo Hamburgo

Frequently asked questions

Does Swan Novo Hamburgo have a pool?

Yes, this property has an indoor pool.

Is Swan Novo Hamburgo pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of BRL 70 per pet, per night. Service animals are exempt from fees.

How much is parking at Swan Novo Hamburgo?

Self parking is available for BRL 20.00 per day.

What time is check-in at Swan Novo Hamburgo?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Swan Novo Hamburgo?

Check-out is at noon.

Does Swan Novo Hamburgo provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Swan Novo Hamburgo located?

Located in Hamburgo Velho, this hotel is within a 5-minute walk of Comunidade Evangelica Hamburgo Velho and National Shoe Museum. Schmitt-Presser House and Scheffel Foundation are also within 10 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Swan Novo Hamburgo Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 133 out of 257 reviews
Rating 8 - Good. 65 out of 257 reviews
Rating 6 - Okay. 36 out of 257 reviews
Rating 4 - Poor. 16 out of 257 reviews
Rating 2 - Terrible. 7 out of 257 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo ok
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Changes are not always for the better!
We’ve been staying at this hotel for many years … so much has changed and some of it not for the better: Guests now have to pay for parking. There’s not a bar of soap in the bathroom although we asked for one a few times & finally bought our own. Not about price but concept . Shower only had shampoo & conditioner in large containers … there was no liquid soap. When we complained they replaced conditioner with liquid soap! No Wash rags available . So a simple basic need available in any inferior hotels became frustrating. Staff has changed and although we had two nice reception attendants most of them didn’t seem to care … Reason we always stay here is because it’s convenient, accommodating and previous staff went beyond the usual to make sure guests were comfortable.
Stayed 6 nights in Aug 2024

6/10 Okay

Ricardo

Disliked: Staff & service, amenities
Very basic rooms and unwelcoming reception staff: Swan tower Novo Hamburgo is said to be a 4 star hotel from the outside and in the lobby but it lacks the very basic room amenities such as a bathrobe, a pair of disposable slippers, an iron and a simple coffee jug- no 4am coffee lol unless you called over the phone (paid extra) and that would probably be a bother understandably. Bar looked amazing but it was a real struggle to get anyone to help. Always empty and unattended. Rooms were VERY basic and shower needs a good glass and tile scrub. Black mould was spotted easily all over and away from eye level. the rostered staff did not smile or say hi at all for the 5 days we stayed. they appeared literally glued to the reception computers completely unaware of everything around them for the 5 days we stayed there and we passed by the reception dozens of times. One had to call their attention otherwise they wouldn't even raise an eye, or say hi, or try to look friendly. It was a very odd behaviour overall from the all-male reception staff, no help was offered at any time - actually one young man offered help once -, but we had to drag heavy suitcases around which they pretended not to see…a bit of a shock..absolutely no smiles or friendly welcomes either. It almost felt like we were a bother to the reception staff, definitely not staying there again for this reason. Amazing food though and free buffet breakfast was superb - chef’s burger and the kitchen staff were amazing.
Stayed 3 nights in Nov 2023

8/10 Good

Marcelo

Liked: Cleanliness, staff & service, room comfort
Recomendo hotel, único porto negativo valor diaria pet. Muito caro.
Stayed 2 nights in Dec 2024

10/10 Excellent

Catarina

Stayed 1 night in Dec 2024

4/10 Poor

Ilan

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
As imagens da tela net net não condizem com a condição atual do hotel! O hotel é antigo, quartos e móveis antigos, ar condicionado com cheiro e banheiros bem normais!
Stayed 1 night in Dec 2024

4/10 Poor

Allyson R

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

CINTIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom, café da manhã bom, cama enorme
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

8/10 Good

JOAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Edson Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel médio.
O hitel é grande, bons equipamentos, staff bom, o que pega são os extras, estacionamento pago, R$ 20,00 por diária e uma garrafinha de água de 300 ml por R$ 8,00. Absurdo!
Stayed 1 night in Dec 2024

10/10 Excellent

Viviane

Stayed 2 nights in Nov 2024

10/10 Excellent

Silvio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

CHUNQI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

JOÃO ADELAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito bom
Hotel muito bom! Recomendo!
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Estadia boa
A estadia foi boa. Café da manhã bem gostoso e o lugar super acessível. O única questão foi o elevador, acho que o prédio é mais antigo e o elevador demora bastante pra vir. As vezes trava em um andar e não abre a porta… como ficamos no 11o andar fica ruim pegar escada
Stayed 1 night in Nov 2024

10/10 Excellent

José Felipe

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Raphael

Stayed 1 night in Nov 2024

10/10 Excellent

Jackson

Stayed 1 night in Nov 2024

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Leandro

Stayed 1 night in Sep 2024

8/10 Good

cleverson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa estadia
Bom hotel passei uma noite apenas com um bom cafe da manhã, ponto negativo a dificuldade em regular a água quente do chuveiro.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Xavier

Stayed 2 nights in Oct 2024