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"Hotel is connected to a shopping mall, which has a lot of restaurants "

"Clean, friendly staff, restaurant on site and amenities"

"Always a pleasure staying here!"

"Staff was amazing. They're the redeeming factor of the place. Rooms were nice but not well-kept. Needa more cleaning and update. Even just the squeaky heavy doors can do some oiling. "

"Everyone are very hospitable and gave me a good customer service from beginning to the end. "

"well maintained property. the open mic at dinner was a bit overpowering as to sound"

"The staff are exceptional! Everyone works super hard to help the guests and ensure they have everything needed. Jeff, one of the porters, was especially friendly and helpful. The porter who worked the other shift was also wonderfully kind and helpful but Ive forgotten his name. The hitel is right in Chinatown and you can walk to most of the malls and restaurants. There is a wonderful display of Philippine books for sale in the lobby that is interesting to browse. The restaurant even kept my medicine refrigerated for me between checkout and my departure to the airport. I would recommend a stay in this hotel."

"Customer service especially in the food are. (Breakfast morning). Cleanliness although there are days that there was no service room attendant. I didn’t like there’s one day, I had been waiting in customer service but they are not paying attention to the Guest. Until one down attendant noticed me and assisted me to the other side of the service desk (concierge) to help me out. But overall, it’s still a great Hotel where I can see myself to stay in the near future."

"Access to shopping malls very convenient. It only takes 5 min walk. "