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"Friendly staff , had a nice stay"

"A beautiful hotel. Felt luxurious and special. The spa is stunning and so much better than the Thermae Spa. I was actually quite gutted that I spent additional money to go there. Stunning interiors and beautiful rooms. I will come back and I will recommend. "

"Great location, great pool, and lovely staff. I would stay here again. "

"We stayed 6 nights. The breakfast was wonderful! The rooms were comfortable. My only complaint was there was not enough hooks in the bathroom as in most hotels! "

"Great Location and fantastic facilities"

"Wanted a night away over the bank holiday but not too far from home (Wales) so this was perfect. Booked the club package and for £70 it was exceptional value. Room was great, perfect for a short stay, had everything I needed. Dyson hair dryer, capsule coffee machine, reusable water bottle for the gym and a bag of jelly babies, marketing team excelled by renaming them ‘Village People’! Really good levels of service and good in room information via QR codes. Self check in was quick and efficient. Having use of the gym was a bonus. Towel and locker key provided. Gym very very well equipped, nice pool but mostly loved the steam room , sauna and ice bath. I didn’t eat or buy drinks (apart from Starbucks coffee in the morning) as huge M&S 5 min drive so bought food with me for an in room picnic! Would definitely book again especially for the price I paid "

"Good base"

"Great rooms, very comfortable. The service from the front of house team and especially the restaurant staff was superb. "

"Lovely quality hotel with great attentive staff. Easy walking distance into Bath. So great location. The pool and spa area is looking a little tired. Some of the mosaic tiles are missing around the outside pool and because of this my hair was pulled a bit when it got caught in one of the gaps. Would be good if this is looked into "