Sheraton Norfolk Waterside Hotel

3.5 star property
Escape to an oasis on the water’s edge where you can relax by the pool or dine under starry skies.

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Photo gallery for Sheraton Norfolk Waterside Hotel

View from property
View from room
Lobby
Premium bedding, in-room safe, desk, blackout drapes
26-inch flat-screen TV with cable channels, TV, pay movies

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Bar
  • 24/7 front desk
  • Room service
  • Gym
The current price is SAR 417
SAR 491 total
includes taxes & fees
9 Mar - 10 Mar

Room options

Available filters for rooms
Showing 24 of 24 rooms

Executive Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
Private bathroom
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 Bedroom (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
  • Harbor view
  • Sleeps 5
  • 1 King Bed

Deluxe Room, 2 Queen Beds, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
Private bathroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
Private bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Harbor View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
Private bathroom
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Harbor View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
Private bathroom
  • 26.00 sq m
  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Corner (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom, Harbor View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
  • City view
  • Sleeps 5
  • 1 Double Bed

Club Room, 1 Double Bed, Allergy Friendly (Pure)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
Private bathroom
  • Harbor view
  • Sleeps 4
  • 1 Double Bed

Deluxe Room, 1 King Bed, Non Smoking, City View (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Harbor View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
Private bathroom
  • 26.00 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking, Harbor View (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
Private bathroom
  • 26.00 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
Private bathroom
  • 26.00 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, City View (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Harbor View (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Harbor View (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Harbor View (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, City View (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, City View (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 Double Bed, Allergy Friendly

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 King Bed, Harbor View (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Map
777 Waterside Dr, Norfolk, VA, 23510

What's nearby

  • Waterside District - 5 min walk
  • Norfolk Scope - 19 min walk
  • Norfolk State University - 3 min drive
  • Sentara Norfolk General Hospital - 4 min drive
  • Old Dominion University - 6 min drive

Getting around

  • Civic Plaza Station - 7 min walk
  • Norfolk Station - 19 min walk
  • Norfolk Intl. Airport (ORF) - 16 min drive

Restaurants

  • Waterside Sheraton VIP Lounge
  • ‪Blue Moon Taphouse - ‬5 min walk
  • ‪PBR Norfolk - ‬6 min walk
  • ‪Gourmet Gang - ‬6 min walk
  • ‪Waterside Marina - ‬6 min walk

About this property

Sheraton Norfolk Waterside Hotel

Hotel near Norfolk Scope
Located close to Sentara Norfolk General Hospital and Norfolk State University, Sheraton Norfolk Waterside Hotel provides dry cleaning/laundry services, a bar, and a gym. The on-site restaurant, City Dock Restaurant, features al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
Other perks at this hotel include:
  • An outdoor pool
  • Breakfast (surcharge), valet parking (surcharge), and train station pick-up service
  • Express check-out, express check-in, and a ballroom
  • A banquet hall, a 24-hour front desk, and a computer station
  • Guest reviews speak highly of the helpful staff, first-rate property condition, and location
Room features
All 468 rooms feature comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with shower/tub combinations and free toiletries
  • 26-inch flat-screen TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 35 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • 24-hour roundtrip train station shuttle (surcharge)
  • Bus station shuttle (surcharge)

Food and drink

  • To-go breakfast available for a fee daily 6:00 AM–1:00 PM: USD 5-25 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • City Dock Restaurant

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Conference center (35004 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 26-inch flat-screen TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 5 to 25 per person
  • Valet parking fee: USD 35 per day (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Norfolk Sheraton
Norfolk Sheraton Waterside
Norfolk Waterside Sheraton
Sheraton Hotel Norfolk
Sheraton Norfolk Hotel
Sheraton Norfolk Waterside
Sheraton Norfolk Waterside Hotel
Sheraton Waterside
Sheraton Waterside Hotel
Sheraton Waterside Hotel Norfolk
Sheraton Norfolk
Sheraton Norfolk Waterside
Sheraton Norfolk Waterside Hotel Hotel
Sheraton Norfolk Waterside Hotel Norfolk
Sheraton Norfolk Waterside Hotel Hotel Norfolk

Frequently asked questions

Does Sheraton Norfolk Waterside Hotel have a pool?

Yes, this property has an outdoor pool.

Is Sheraton Norfolk Waterside Hotel pet-friendly?

Yes, Sheraton Norfolk Waterside Hotel allows pets (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a deposit of USD 150 per stay and a fee of USD 150.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Sheraton Norfolk Waterside Hotel?

Valet parking is available for USD 35 per day.

What time is check-in at Sheraton Norfolk Waterside Hotel?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at Sheraton Norfolk Waterside Hotel?

Check-out is at 11 AM.

Where is Sheraton Norfolk Waterside Hotel located?

Located in Downtown Norfolk, this hotel is within 2 mi (3 km) of Norfolk Scope, Norfolk State University, and Sentara Norfolk General Hospital. Old Dominion University and Norfolk Premium Outlets are also within 9 mi (15 km). Civic Plaza Station is 7 minutes by foot and MacArthur Square Station is 8 minutes.

Sheraton Norfolk Waterside Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 443 out of 1005 reviews
Rating 8 - Good. 273 out of 1005 reviews
Rating 6 - Okay. 125 out of 1005 reviews
Rating 4 - Poor. 90 out of 1005 reviews
Rating 2 - Terrible. 74 out of 1005 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. I would stay again
Stayed 2 nights in Feb 2025

10/10 Excellent

Nakisha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay here was very pleasant. Everyone was nice and professional. The only thing that I had a complaint about is my partner and I decided to have breakfast in our room so we ordered room service. The food was on time and hot. When we unpacked the food to eat, we had no utensils or any salt, pepper, butter or jelly in which we had asked for. So we are in our night clothes getting ready to eat breakfast with no utensils or other needed items. So I had to get dressed and go downstairs anyway to get those items. But other than that the stay was great. And by the way the room service was $61 but well worth it but we had nothing to eat our food with.
Stayed 2 nights in Feb 2025

6/10 Okay

Kiara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasent stay
Stayed 1 night in Feb 2025

10/10 Excellent

Luis, Statesville

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel to stay! The staff is extremely hospitable and go out of the way to make people happy. The live music in the lobby from time to time was really neat and the complimentary foods and drink that they put in the lobby were extremely nice as well. It was amazing over all! Besides the paid parking which is to be expected in cities. I must have missed that when booking but it wasn’t very expensive because we walked to most places from the hotel. I would definitely stay here again!
Stayed 3 nights in Dec 2024

10/10 Excellent

aysha

Stayed 1 night in Jan 2025

2/10 Terrible

Alfred, Upper Marlobro

Stayed 1 night in Jan 2025

10/10 Excellent

Joseline

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about this place, I enjoy my stay and this is the first time I ever felt safe.daily cleaning was top notch and unexpected, I love how easy and understanding the staff were so thank you Sheraton for making my stay memorable.
Stayed 3 nights in Jan 2025

10/10 Excellent

Shaday

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the staff was awesome!!!
Stayed 3 nights in Jan 2025

6/10 Okay

Susan

Traveled with family
Disliked: Cleanliness
Dirty sheets and room. When reported, staff was very quick to clean. Staff was great
Stayed 3 nights in Jan 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and knowledgeable
Stayed 2 nights in Jan 2025

8/10 Good

Jason

Stayed 1 night in Jan 2025

6/10 Okay

Shaveta

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Ahmed

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my room overlooking the harbor and the benches outside were a nice touch.
Stayed 2 nights in Dec 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Dec 2024

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The TV in the room all of the sudden cut off right at the good part of a show! Then, it wouldn’t turn back. But, eventually it did and you could see the Guide but when you clicked on a channel it wouldn’t come on. Eventually, the TV started working again but the Streaming function wouldn’t connect to WiFi
Stayed 1 night in Dec 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Marla

Liked: Cleanliness
Everything
Stayed 3 nights in Dec 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2024

8/10 Good

Patricia

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, beautiful view!
Stayed 1 night in Dec 2024

10/10 Excellent

SHALEEAT

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & clean
Stayed 1 night in Nov 2024

10/10 Excellent

Rhett

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The waterfront view room was delightful. Comfortable beds and pillows. Nice breakfast.
Stayed 1 night in Nov 2024