Find hotels in Nieve Nieve, Lima from SAR 113

"Very quiet at night, place is clean and the staff was very good. "

"Absolutely loved the hotel, beautiful rooms, exceptionally clean, lovely service from the staff. Only negative was being part of a large group (we all booked separately) and one of our group booked direct via the hotel website. This booking was lost and there was a bit of a nightmare getting everyone settled but it was all sorted in the end... Moral of the story is make sure you book via Expedia! Highly recommend the hotel and will definitely stay again for a bit of R&R when we next go to Lima - not to be missed."

"Very good but much expensive "

"Amazing location with everything one could want within walking distance or a short taxi ride. The only thing I could complain about is the street noise at night, but after renting the AC the second night, everything was perfect. Super clean and everything looks new and we'll kept. Highly recommend and will return again."

"The only think that I did't like was that you can't make dinner reservations at check in because the all the reservations are sold out by that point. It would be great if that was offered at the RSVP point."

"Very convenient location. Super clean, organized and modern design. Located close to restaurants and easy to move to any place. "

"Quite "

"The service from we entered the doors in the reception at the hotel was disastrous. At the first level, they had no clue about our reservations through Hotels.com. There was also another couple with us that also did its reservation through Hotels.com, and ten minutes before our arrival they call us in the car saying that the hotel has to cancel their reservation due to waterleakage in the room. And without any plan or initiative to find another solution. And when we asked for helping us out with another solution, the answer was that they cannot because the hotel is full. So after the first contact with first level reception at hotel, we were sent to the next level reception that was the same lady that called us in the car. Really a horrible experience with this client customer lady. We people that know Peru at it best and worst, this is a classical by the book disastrous bad customer service, where the lady shows absolutely no empathy whatsoever, where she is constantly trying to give excuses and desperately trying to move away from any responsibility. She said that my reservation was not registered yet, and that refence number Hotels.com had given me had no value for that hotel. We simply had to go out and find our own solution and complain directly to Hotel.com. Fortunately, a young man came to our assistance and manged to find our reservation, however, he said that he could not give us a room because the reservation from Hotel.com just came into their system. "

"My mother had an excellent stay at this hotel during her business trip. The staff was exceptionally courteous and went out of their way to ensure her comfort. The room was impeccably clean, well-appointed, and the bed was very comfortable. She particularly appreciated the convenient location. Overall, it was a superb experience that made her trip pleasant and hassle-free."