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Empress Inn and Suites by The Falls

2.0 star property
Victorian hotel with a 24-hour front desk connected to the convention center in Niagara Falls

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Empress Inn and Suites by The Falls

Exterior
Reception
Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Exterior
Pool

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Parking available
  • 24/7 front desk
  • Housekeeping
The price is SAR 150
SAR 184 total
includes taxes & fees
28 Jan - 29 Jan

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Room, 1 King Bed

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Refrigerator
HDTV
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Double Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Refrigerator
HDTV
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Refrigerator
HDTV
  • Sleeps 2
  • 1 Queen Bed

Family Room, Multiple Beds

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Refrigerator
HDTV
Washer/dryer
  • Sleeps 6
  • 3 Queen Beds

Similar properties

Front of property

Oakes Hotel Overlooking the Falls

Pool
Hot Tub
Restaurant
Air conditioning
6.8 out of 10, 7,399 reviews
The price is SAR 337
SAR 456 total
includes taxes & fees
28 Jan - 29 Jan
Oakes Hotel Overlooking the Falls

About the neighborhood

Map
5951 Clark Avenue, Niagara Falls, ON, L2G 3W3

What's nearby

  • Skylon Tower - 6 min walk
  • Clifton Hill - 8 min walk
  • Fallsview Casino - 9 min walk
  • Casino Niagara - 12 min walk
  • Fallsview Indoor Waterpark - 15 min walk

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 4 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 83 min drive

Restaurants

  • ‪Skylon Tower - ‬6 min walk
  • ‪Antica Pizzeria - ‬7 min walk
  • ‪Skylon Tower Revolving Dining Room - ‬6 min walk
  • ‪The 365 Club - ‬8 min walk
  • ‪Chuck's Roadhouse - ‬2 min walk

About this property

Empress Inn and Suites by The Falls

Family-friendly hotel near Clifton Hill
Close to Fallsview Casino and Fallsview Indoor Waterpark, Empress Inn and Suites by The Falls provides a free manager's reception, dry cleaning/laundry services, and car rentals on site. Free in-room WiFi is available to all guests, along with a bar and babysitting.
Other perks at this hotel include:
  • Limo/town car service, self parking (surcharge), and free newspapers
  • Barbecue grills, luggage storage, and a TV in the lobby
  • Helicopter/airplane tours, a 24-hour front desk, and tour/ticket assistance
  • Guest reviews say good things about the overall value and location
Room features
All 80 individually furnished rooms boast thoughtful touches such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes. Guest reviews give good marks for the clean rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Bathrooms with designer toiletries and shower/tub combinations
  • 32-inch HDTVs with premium channels
  • Balconies, refrigerators, and microwaves

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 10.00 per day; includes in/out privileges)
  • Roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • 1 restaurant
  • 1 bar
  • Free reception
  • Room service available

Things to do

  • Helicopter/airplane tours

Family friendly

  • Babysitting services
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Soundproofed rooms
  • Supervised childcare
  • Washer/dryer

Conveniences

  • ATM/banking services
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Outdoors

  • BBQ grill(s)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Assistive listening devices available
  • Braille signage
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch plasma TV
  • Digital channels
  • MP3 dock
  • Premium channels
  • Video-game console

Food and drink

  • Microwave
  • Refrigerator

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Safe
  • Soundproofing
  • Washer and dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per stay
  • Breakage deposit: CAD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CAD 10.00 per day (in/out privileges)
  • Late check-out fee: CAD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Empress Falls
Empress Inn
Empress Inn Falls
Empress Inn Elevate Rooms Niagara Falls
Empress Inn Elevate Rooms
Empress Elevate Rooms Niagara Falls
Empress Elevate Rooms
Empress Inn Suites by the Falls
Empress Suites By The Falls
Empress Inn Suites by Elevate Rooms
Empress Inn and Suites by The Falls Hotel
Empress Inn and Suites by The Falls Niagara Falls
Empress Inn and Suites by The Falls Hotel Niagara Falls

Frequently asked questions

Is Empress Inn and Suites by The Falls pet-friendly?

No, pets are not allowed at this property.

How much is parking at Empress Inn and Suites by The Falls?

Self parking is available for CAD 10.00 per day.

What time is check-in at Empress Inn and Suites by The Falls?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM.

What time is check-out at Empress Inn and Suites by The Falls?

Check-out is at 11 AM. Late check-out is available for CAD 20 (subject to availability).

Does Empress Inn and Suites by The Falls provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Where is Empress Inn and Suites by The Falls located?

This family-friendly Niagara Falls hotel is located near the airport, within a 10-minute walk of Niagara River Gorge, Fallsview Casino, and Clifton Hill. Fallsview Indoor Waterpark and Rainbow Bridge are also within 1 mi (2 km).

Empress Inn and Suites by The Falls Reviews

Reviews

6.0
Rating 10 - Excellent. 147 out of 1000 reviews" "
Rating 8 - Good. 243 out of 1000 reviews" "
Rating 6 - Okay. 231 out of 1000 reviews" "
Rating 4 - Poor. 155 out of 1000 reviews" "
Rating 2 - Terrible. 224 out of 1000 reviews" "

5.8/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bhagwantpreet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Maninder Singh

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Washrooms was smelling gross, smells like weed or smoked cigarettes. And lock of the washroom was not even working at all, we complained about it but nobody took any action for that.
Stayed 1 night in Dec 2024

6/10 Okay

Lyn

Liked: Staff & service
The family room was big, spacious for 6 people. The front desk staff were very nice. I have 3 complaints though. No hanger, no remote control for the TV and coffee is free for hotel guests but when i went to get coffee there was a sign saying the machine is out of coffee and the staff didn’t even made a new bunch.
Stayed 1 night in Dec 2024

8/10 Good

Marie-Pier

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2024

8/10 Good

Giri Babu

Ok
Stayed 1 night in Dec 2024

2/10 Terrible

Cassandra

Traveled with group, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked two rooms; and had both right next to each other. My friends had previously stayed at this hotel before so that’s why we decided to stay here… and around 12:30-1 I heard banging at my door, it was my friends in a panic because of bedbugs. We took pictures and checked my room and there was nothing in my room… so we contacted front desk and they argued about what it was and finally moved them into a new room.. then in the morning I tried speaking to front desk and zero compensation was given. I was just so very disappointed and disturbed with how this whole situation unfolded. I did get the managers email and have tried emailing them and I’ve yet to hear anything back from them…
Stayed 1 night in Dec 2024

6/10 Okay

Albana

Stayed 1 night in Sep 2024

2/10 Terrible

Surajkumar

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is chargeable and no water drained in any of our rooms. we booked 4 rooms all together under different names. Very bad experienced.
Stayed 1 night in Dec 2024

10/10 Excellent

Jamel

Stayed 1 night in Sep 2024

2/10 Terrible

Leonor

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stairs not safe
Stayed 1 night in Oct 2024

10/10 Excellent

prasanta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Dec 2024

4/10 Poor

Chandraman

Disliked: Cleanliness, staff & service, property conditions & facilities
Snow in parking area ciuld have been removed!
Stayed 1 night in Dec 2024

10/10 Excellent

Kaushal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

4/10 Poor

Hardikkumar

Stayed 1 night in Dec 2024

10/10 Excellent

Vanessa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Sarabjeet

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Unprofessional staff
Stayed 1 night in Dec 2024

2/10 Terrible

Gregory

Stayed 1 night in Nov 2024

10/10 Excellent

Arsh

Liked: Cleanliness, staff & service, property conditions & facilities
Decent overall
Stayed 1 night in Nov 2024

6/10 Okay

Tuan

Traveled with partner
Na
Stayed 1 night in Nov 2024

2/10 Terrible

Charlls Daryl

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
NOT recommended. NOT clean. Has lots of bed mites
Stayed 2 nights in Aug 2024

4/10 Poor

Karthick

Stayed 1 night in Nov 2024

10/10 Excellent

Domenic

Stayed 1 night in Nov 2024

8/10 Good

Carol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and pleasant to stay with you. Til next time Thanks
Stayed 1 night in Nov 2024

2/10 Terrible

Jerico

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Untidy
Stayed 1 night in Nov 2024

2/10 Terrible

Piyachai

Stayed 2 nights in Oct 2024