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Crowne Plaza Niagara Falls Fallsview, an IHG Hotel

3.5 star property
Hotel with 2 restaurants, steps from Oakes Garden Theatre

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Niagara Falls Fallsview, an IHG Hotel

Sauna, hydrotherapy, aromatherapy, hot stone massages
Point of interest
Point of interest
2 restaurants, breakfast served
Children's activities

Reviews

7.0 out of 10

Good

Popular amenities

  • Breakfast available
  • Restaurant
  • Bar
    Bar
  • Parking available
    Parking available
  • Spa
    Spa
  • Gym
    Gym
The price is SAR 242
SAR 350 total
includes taxes & fees
2 Dec - 3 Dec

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Premium Room, 2 Queen Beds, View (Niagara Falls View)

View from room

Premium Room, 2 Queen Beds, View (Niagara Falls View)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, View (Niagara Falls View)

Blackout drapes, iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, View (Niagara Falls View)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, View

Blackout drapes, iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, View

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds (Walk In Shower)

Blackout drapes, iron/ironing board, WiFi, bed sheets

Standard Room, 2 Double Beds (Walk In Shower)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 Queen Bed, View (Niagara Falls View)

Blackout drapes, iron/ironing board, WiFi, bed sheets

Premium Room, 1 Queen Bed, View (Niagara Falls View)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
  • Water view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms

Blackout drapes, iron/ironing board, WiFi, bed sheets

Suite, 2 Bedrooms

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Sofa bed
Private bathroom
Hair dryer
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room

Blackout drapes, iron/ironing board, WiFi, bed sheets

Standard Room

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
Coffee/tea maker
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds

Blackout drapes, iron/ironing board, WiFi, bed sheets

Standard Room, 2 Double Beds

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed | Blackout drapes, iron/ironing board, WiFi, bed sheets

Junior Suite, 1 Queen Bed

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, View (Niagara Falls View)

View from room

Standard Room, 1 King Bed, View (Niagara Falls View)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Access Tub)

Blackout drapes, iron/ironing board, WiFi, bed sheets

Standard Room, 1 Queen Bed, Accessible (Mobility, Access Tub)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Blackout drapes, iron/ironing board, WiFi, bed sheets

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub, View (Niagara Falls View)

Standard Room, 1 King Bed, Jetted Tub (Niagara Falls View) | Blackout drapes, iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Jetted Tub, View (Niagara Falls View)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony, View (Niagara Falls View)

Standard Room, 1 King Bed, Balcony (Niagara Falls View) | Blackout drapes, iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Balcony, View (Niagara Falls View)

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Blackout drapes, iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, View (Niagara Falls View)

View from room

Suite, 2 Bedrooms, View (Niagara Falls View)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
  • Water view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, View (Niagara Falls View)

View from room

Premium Room, 1 King Bed, View (Niagara Falls View)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, View (Niagara Falls View)

Suite, 2 Bedrooms, View (Niagara Falls View) | Blackout drapes, iron/ironing board, WiFi, bed sheets

Suite, 2 Bedrooms, View (Niagara Falls View)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Sofa bed
Private bathroom
Hair dryer
  • Water view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Junior Suite, 1 Queen Bed, View (Niagara Falls View)

Blackout drapes, iron/ironing board, WiFi, bed sheets

Junior Suite, 1 Queen Bed, View (Niagara Falls View)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Sofa bed
Private bathroom
Hair dryer
  • Water view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Sheraton Fallsview Hotel
Pool
Spa
Kids pool
Waterslide
8.2 out of 10, Very Good, (6211)
The price is SAR 481
SAR 641 total
includes taxes & fees
24 Nov - 25 Nov
Sheraton Fallsview Hotel

About the neighborhood

Map
5685 Falls Avenue, Niagara Falls, ON, L2E6W7

What's nearby

  • Clifton Hill - 2 min walk - 0.2 km
  • Fallsview Indoor Waterpark - 3 min walk - 0.3 km
  • Casino Niagara - 6 min walk - 0.5 km
  • Fallsview Casino - 18 min walk - 1.6 km
  • Horseshoe Falls - 4 min drive - 2.6 km

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 7 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 36 min drive

Restaurants

  • ‪Falls Avenue Resort - ‬1 min walk
  • ‪Sweet Jesus - ‬2 min walk
  • ‪SkyWheel - ‬9 min walk
  • ‪Tim Hortons - ‬5 min walk
  • ‪Boston Pizza - ‬4 min walk

About this property

Crowne Plaza Niagara Falls Fallsview, an IHG Hotel

Hotel near Queen Victoria Park
Located close to Fallsview Indoor Waterpark and Oakes Garden Theatre, Crowne Plaza Niagara Falls Fallsview, an IHG Hotel provides a casino, shopping on site, and a coffee shop/cafe. For those looking to try their luck, this hotel boasts 1700 slot machines, 40 casino gaming tables, and a casino VIP room. Indulge in a hot stone massage, a manicure/pedicure, and hydrotherapy at Christienne Fallsview Spa, the onsite spa. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. Stay connected with in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as an arcade/game room and a bar.
Other perks include:
  • Buffet breakfast (surcharge), a free casino shuttle, and self parking (surcharge)
  • A water park (surcharge), a 24-hour front desk, and a porter/bellhop
  • Luggage storage, a reception hall, and a front-desk safe
  • Guest reviews say great things about the helpful staff and location
Room features
All 234 rooms feature comforts such as air conditioning, in addition to amenities like WiFi. Guest reviews speak well of the clean rooms at the property.
Other amenities include:
  • Bathrooms with free toiletries and hair dryers
  • 55-inch flat-screen TVs with premium channels
  • Coffee/tea makers, heating, and housekeeping

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Self parking on site (CAD 40 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Free casino shuttle

Food and drink

  • Buffet breakfast available for a fee daily 8:00 AM–10:30 AM: CAD 24.95 for adults and CAD 14.95 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • The Rainbow Room
  • Prime Steakhouse
  • Starbucks

Things to do

  • Arcade/game room
  • Evening entertainment
  • Fitness center
  • Full-service spa
  • Sauna
  • Shopping
  • Water park access (surcharge)

Family friendly

  • Arcade/game room
  • Refrigerator (on request)

Conveniences

  • Ballroom
  • Elevator
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space (7578 square feet)
  • Meeting rooms

Spa

  • Aromatherapy
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 40 casino gaming tables
  • 1700 casino slot machines
  • Casino (95000 square feet of space)
  • Casino VIP room

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator (on request)

More

  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from October 9 2024 to December 19 2024 (completion date subject to change). The following areas are affected:
  • Hallway
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per night
  • 7.90 percent destination fee will be charged
  • Resort fee: CAD 18.03 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • Internet access
  • Newspaper
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 24.95 for adults and CAD 14.95 for children
  • Self parking fee: CAD 40 per night (in/out privileges)
  • An in-room refrigerator is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9 AM to 9 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Niagara Falls Fallsview
Crowne Plaza Niagara Falls Fallsview
Crowne Plaza Niagara Falls - Fallsview Hotel Niagara Falls
Niagara Falls Crowne Plaza
Crowne Plaza Niagara Falls Fallsview Hotel
Crowne Plaza Niagara Falls Fallsview
Crowne Plaza Niagara Falls Fallsview, an IHG Hotel Hotel
Crowne Plaza Niagara Falls Fallsview, an IHG Hotel Niagara Falls

Frequently asked questions

Is Crowne Plaza Niagara Falls Fallsview, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel?

Self parking is available for CAD 40 per night.

What time is check-in at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel?

Check-in begins at 4 PM.

What time is check-out at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel?

Check-out is at 11 AM.

Where is Crowne Plaza Niagara Falls Fallsview, an IHG Hotel located?

Located in Clifton Hill, this spa hotel is steps from Oakes Garden Theatre, Fallsview Indoor Waterpark, and Casino Niagara. Queen Victoria Park and Fallsview Casino are also within 1 mi (2 km). Niagara Falls Station is 27 minutes by foot and Niagara Falls, ON (XLV-Niagara Falls Train Station) is 28 minutes.

Crowne Plaza Niagara Falls Fallsview, an IHG Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 563 out of 1851 reviews" "
Rating 8 - Good. 437 out of 1851 reviews" "
Rating 6 - Okay. 331 out of 1851 reviews" "
Rating 4 - Poor. 256 out of 1851 reviews" "
Rating 2 - Terrible. 264 out of 1851 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

karine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing ! Had a reservation and they upgraded me because my room was in reno. No additional cost. They were very friendly and very ncie !
Stayed 1 night in Nov 2024

8/10 Good

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Ryanmn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and friendly staff! Would recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

shivananda, north york

Traveled with family
Liked: Cleanliness, staff & service, amenities
Needs more elevators in the property especially going up pass the 8th floor. One elevator is Definately not enough especially the fact that’s it’s also a small elevator
Stayed 1 night in Nov 2024

4/10 Poor

Angeline

Liked: Cleanliness
Disliked: Property conditions & facilities
Dark hallway . Old carpet
Stayed 2 nights in Sep 2024

2/10 Terrible

Antonia, Toronto

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a fan noise in the room at all times. Early morning we could hear drilling and hammering. I realize the hotel is under renovations, however they shouldn't have booked us in a room next to one being renovated. There were rooms available and they should have taken this into consideration. Crowne's are supposed to be reputable hotels. We were extremely disappointed. If I didn't book with Expedia I would have demanded an total refund from the hotel.
Stayed 1 night in Nov 2024

8/10 Good

John M. Sposito

Stayed 2 nights in Oct 2024

6/10 Okay

Marzena

Traveled with group
Liked: Staff & service
While the reception area was stunning, the rooms could use an upgrade as they felt a bit outdated. The hotel is conveniently located, and breakfast on the 10th floor was definitely a highlight. However, we were disappointed by the steep charges for parking, which felt excessive and left a sour note at the end of our stay
Stayed 1 night in Oct 2024

10/10 Excellent

Azalfa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2024

2/10 Terrible

Scott

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Rooms were hot no a/c. No hot water.
Stayed 1 night in Oct 2024

10/10 Excellent

Kimesha

Traveled with partner
Liked: Cleanliness, staff & service
We loved being close to everything. Beautiful view of both falls. Walkable and enjoy Clifton Hill.
Stayed 1 night in Oct 2024

4/10 Poor

Alma

Traveled with family
Liked: Cleanliness, staff & service
Convinient around the attraction
Stayed 2 nights in Oct 2024

2/10 Terrible

Sofia

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty, heater did not work, no hot water, flies inside the room.
Stayed 2 nights in Oct 2024

6/10 Okay

Erika

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Kareema

Traveled with family and small children, Traveled with family
Disliked: Staff & service, property conditions & facilities
Shower filled up the tub making up very inconvenient. I tried taking a nap and the noise coming from upstairs sounded like the building was coming done. Nowhere was it posted informing guests there would be construction. For an old hotel the fees are extremely ridiculous. Choose another hotel the Crowne is horrible
Stayed 3 nights in Oct 2024

10/10 Excellent

Joseph

Liked: Cleanliness, amenities
Great place
Stayed 2 nights in Oct 2024

10/10 Excellent

Tim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with amazing views and close to literally everything you could want and more
Stayed 3 nights in Oct 2024

2/10 Terrible

Rick

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed on the 11 floor, Sewage gas coming up from the pipes who room smells, stuck for to days . leaking water also in the bathroom. How keeping come in our room at 9am while we were sleeping. Terrible experience with the hotel was offered nothing for the inconveniences.
Stayed 2 nights in Oct 2024

10/10 Excellent

Nicole

Stayed 1 night in Oct 2024

2/10 Terrible

Natalie

Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Sheets on bed wet. Room dirty and not what i booked.
Stayed 1 night in Oct 2024

6/10 Okay

Vivian

Traveled with family and small children
Disliked: Staff & service, amenities
Checked in late night last minute. Understandable maybe short of staff. However, when I called the concierge for toothbrushes, they said be there in 20 mins, we waited for over 2hrs for them to come. The bathroom is noisy too, you can hear your neighbour flushing toilet and water running in their showers.
Stayed 1 night in Oct 2024

8/10 Good

JOSE DE JESUS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property but they didn't offer microwave and minibar in room.
Stayed 1 night in Oct 2024

10/10 Excellent

sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2024

6/10 Okay

Cynthia

Traveled with family
Very over priced for the features it offers. Bathrooms were tight. Breakfast buffet was awesome.
Stayed 1 night in Oct 2024

2/10 Terrible

Sabita

Disliked: Cleanliness, staff & service, property conditions & facilities
we did not stay at the hotel last night. The hotel was terrible no heat no water no toilet paper. Everything was so horrible.. We checked out
Stayed 1 night in Oct 2024