Borough Arms Hotel

3.0 star property
Hotel with free parking, near New Vic Theatre

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Photo gallery for Borough Arms Hotel

Deluxe Suite | Iron/ironing board, free WiFi, bed sheets
Street view
Deluxe Suite | Bathroom | Free toiletries, hair dryer, towels
Breakfast, lunch, dinner served; British cuisine
Breakfast, lunch, dinner served; British cuisine

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Housekeeping
  • Parking included
The current price is SAR 252
SAR 302 total
includes taxes & fees
11 Mar - 12 Mar

Room options

Available filters for rooms
Showing 8 of 8 rooms

Deluxe Suite

Highlights

Heating
LCD TV
Separate bedroom
Private bathroom
Coffee/tea maker
Mobile key entry
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

Standard Quadruple Room

Highlights

Heating
LCD TV
Private bathroom
Coffee/tea maker
Mobile key entry
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Standard Double Room, Ensuite

Highlights

Heating
LCD TV
Private bathroom
Coffee/tea maker
Mobile key entry
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 King Bed

Highlights

Heating
LCD TV
Coffee/tea maker
Mobile key entry
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

Standard Twin Room, Ensuite

Highlights

Heating
LCD TV
Private bathroom
Coffee/tea maker
Mobile key entry
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

Standard Quadruple Room

Highlights

Heating
LCD TV
Private bathroom
Coffee/tea maker
Mobile key entry
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed and 1 Large Twin Sofa Bed

Deluxe Suite

Highlights

Heating
LCD TV
Separate bedroom
Private bathroom
Coffee/tea maker
Mobile key entry
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

Standard Single Room, Ensuite

Highlights

Heating
LCD TV
Private bathroom
Coffee/tea maker
Mobile key entry
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

Similar properties

About the neighborhood

Map
26 King Street, Newcastle-Under-Lyme, England, ST5 1HX

What's nearby

  • Royal Stoke University Hospital - 4 min drive - 3.2 km
  • Waterworld - 6 min drive - 4.3 km
  • Regent Theatre - 8 min drive - 6.0 km
  • Victoria Hall - 8 min drive - 6.2 km
  • Trentham Gardens - 9 min drive - 8.4 km

Getting around

  • Longport Station - 5 min drive
  • Manchester Airport (MAN) - 37 min drive

Restaurants

  • ‪The Hopwater Cellar - ‬18 min walk
  • ‪Victoria Hotel - ‬3 min drive
  • ‪KFC - ‬11 min walk
  • ‪The Shed - ‬3 min drive
  • ‪Starbucks - ‬16 min walk

About this property

Borough Arms Hotel

Hotel near Royal Stoke University Hospital
Located close to New Vic Theatre and Waterworld, Borough Arms Hotel provides dry cleaning/laundry services, a bar, and a restaurant. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Full breakfast (surcharge), express check-out, and tour/ticket assistance
  • Luggage storage, a banquet hall, and smoke-free premises
  • Guest reviews give top marks for the overall value and helpful staff
Room features
All guestrooms at Borough Arms Hotel have amenities such as free WiFi.
More conveniences in all rooms include:
  • Tubs or showers and free toiletries
  • Coffee/tea makers, heating, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee daily 8:00 AM–10:00 AM: GBP 9.50 for adults and GBP 6.95 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Ostler Restaurant
  • Gladstone Lounge Bar

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker

More

  • Iron/ironing board (on request)
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: GBP 10.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 9.50 for adults and GBP 6.95 for children
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 10.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Borough Arms Hotel Hotel
Borough Arms Hotel
Borough Arms Hotel Newcastle-Under-Lyme
Borough Arms Newcastle-Under-Lyme
Borough Hotel
Borough Arms Hotel Newcastle-Under-Lyme
Borough Arms Hotel Hotel Newcastle-Under-Lyme

Frequently asked questions

Is Borough Arms Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Borough Arms Hotel?

Self parking is free at this property.

What time is check-in at Borough Arms Hotel?

Check-in start time: 2:00 PM; Check-in end time: 4:00 AM. Early check-in is available for a fee of GBP 10.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Borough Arms Hotel?

Check-out is at 11:00 AM. Late check-out is available for GBP 10.00 (subject to availability).

Where is Borough Arms Hotel located?

Situated in Newcastle-Under-Lyme, this hotel is within 3 mi (5 km) of New Vic Theatre, Royal Stoke University Hospital, and Waterworld. The Potteries Museum and Art Gallery and Regent Theatre are also within 3 mi (5 km).

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Borough Arms Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 59 out of 220 reviews
Rating 8 - Good. 82 out of 220 reviews
Rating 6 - Okay. 51 out of 220 reviews
Rating 4 - Poor. 19 out of 220 reviews
Rating 2 - Terrible. 9 out of 220 reviews

7.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Ian

Staff were lovely, friendly and welcoming. Room was in the annex, clean and comfortable but a little chilly. Food was delicious and breakfast really great.
Stayed 1 night in Jan 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Very good value for money
Stayed 1 night in Feb 2025

6/10 Okay

Gwenfair

Liked: Staff & service
Did not like staying in the annexe
Stayed 1 night in Feb 2025

8/10 Good

Trevor

Liked: Cleanliness, property conditions & facilities, room comfort
We stayed for 2 nights, the staff were friendly and helpful, food was good, bar was ok. It’s an older style hotel that is clean and tidy
Stayed 2 nights in Oct 2024

8/10 Good

Paul

Liked: Property conditions & facilities
Nice, fairly clean.
Stayed 1 night in Dec 2024

10/10 Excellent

Richard Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good value traditional hotel..Good parking , sadly no time for Breakfast!
Stayed 1 night in May 2024

6/10 Okay

Simba

Liked: Staff & service
It was okay.
Stayed 3 nights in Sep 2024

6/10 Okay

Lawrence

Liked: Staff & service
Ok for a one night stay, and probably ok for the price. Good for builders etc. would I stay again only if it was the only thing available
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely friendly staff clean room fantastic breakfast
Stayed 1 night in Oct 2022

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Convenient for town centre.
Stayed 1 night in May 2024

10/10 Excellent

sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Newcastle under lyme
Had a great time at the hotel friendly staff comfortable bed, we had lunch before we went to the theatre. The breakfast was lovely as well you can have continental and full English.
Stayed 1 night in Jun 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel
Stayed 2 nights in May 2023

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Suited my needs fully, good value, would definitely stay again.
Stayed 3 nights in Jul 2023

8/10 Good

Ozohu Asmau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super nice and polite The receptionists were exceptionally helpful, warm and nice people Kitchen/restaurant service was good
Stayed 5 nights in Oct 2023

6/10 Okay

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel we felt was a bit tied. Had a problem with the heated towel rail which I made them aware of. Staff were ok and the parking was good. It was conveniently situated being in walking distant of the town.
Stayed 3 nights in Sep 2024

8/10 Good

A

Liked: Cleanliness, staff & service, room comfort
Kindly staff, but moderate room and bathroom.
Very helpful and friendly receptipn staff. Room was nothing exceptional with fairly poor bathroom provisions, in particular no shower gel/shampoo. Nothing outstanding, but nice people.
Stayed 1 night in Aug 2024

4/10 Poor

Ian

Disliked: Staff & service, property conditions & facilities
No heating.we were given a noisy old fan heater. Cobwebs on lamp shades. 5 flights of stairs to get to room and no lifts. The whole place needs a refurb.
Stayed 1 night in Nov 2024

8/10 Good

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all amazing! Full of local knowledge and really helpful. My room wasn't one from the website, clean but basic. Nothing to complain about for sure. Only tiny issue is the car parking. I had to park away from the hotel by day, and got the final space at night. Again - not a disaster. Would for sure stay here again
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely old Coach house near the centre of Newcastle under Lyme
Stayed 2 nights in Dec 2023

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, room comfort
Good value hotel
Staff very friendly and helpful. Lovely comfortable beds. Great value for money
Stayed 1 night in Aug 2022

8/10 Good

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good value
Good value for money if you just need somewhere to stay for a short stay - excellent staff
Stayed 1 night in May 2023

6/10 Okay

Anne

Disliked: Property conditions & facilities
Good service, friendly restaurant staff but hotel in need of updating.
Stayed 1 night in Aug 2023

8/10 Good

Robert

Liked: Staff & service, amenities, property conditions & facilities
Great for the price (£70 for the night). The wall's have absolutely no sound proof so can hear everything next door. The room itself is nice and spacious, with coffee etc. The cooked breakfast was a highlight and would give 5* for this. Was 9.50 a person and included tea/ coffee and orange and apple juice. Would fully recommend to anyone okay with being to hear the person next door
Stayed 1 night in Aug 2024

8/10 Good

craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value and comfortable
The staff are extremely friendly and helpful and the hotel is very clean and the beds are comfortable. It is showing its age a little bit but that wouldn't stop me from staying here again. Breakfast is good value for money as well.
Stayed 1 night in Oct 2023

10/10 Excellent

zach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Jul 2024