We were accused of stealing a plastic plant, which is about the most absurd thing that one could possibly imagine, as we personally find plastic plants to be tacky and unattractive. We were also penalized for being 33 minutes late departing, part of that tardiness was due to our being conscientious about taking the trash out and stripping the beds for the owners convenience, and we were accused of being an hour late. Without consulting us the owner sued our insurance for this for several hundred dollars. We would not recommend this rental to anyone, there was no off -street parking. Due to trash pickup we had to move the car every day by 9am The windowsills were filthy, and I had an allergic reaction to the glade deodorizer. There was no place to sit outside. There was no toilet paper in addition to there being no shampoo or conditioner, and no bath soap. When we brought these items to the owners attention, we were met not with proper customer service, but with defensiveness telling us that they had received five star ratings from everyone else. Very poor customer service.