The Royal Sonesta New Orleans

4.5 star property
Experience NOLA’s energy with top-notch dining options. Relax in style with shopping and a poolside bar just steps away from legendary French Quarter adventures.

Choose dates to view prices

Photo gallery for The Royal Sonesta New Orleans

Street view
Outdoor pool, open 11:00 AM to 7:00 PM, pool umbrellas, sun loungers
2 bars/lounges, poolside bar
Courtyard
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Housekeeping
  • Gym
  • Parking available
The current price is SAR 666
SAR 894 total
includes taxes & fees
17 Feb - 18 Feb

Room options

Available filters for rooms
Showing 39 of 39 rooms

Room, 2 Double Beds, Mobility Accessible, Bathtub (Patio)

Highlights

Furnished patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 2 Queen Beds, Mobility Accessible, Bathtub

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds, Hearing Accessible, Balcony (Interior, Furnished)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed (RClub)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Balcony, Corner (Executive Level)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Pool Patio Split Level)

Highlights

Furnished patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Back Patio Split Level)

Highlights

Furnished patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Mobility Accessible, Bathtub (Patio)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony ( Side Street, Furnished)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 2 Double Beds, Roll-in Shower (Mobility)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 2 Queen Beds

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds, Accessible (Roll-In Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Non Smoking, Balcony (Side Street, Furnished)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Bedrooms (Interior)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • Sleeps 3
  • 2 King Beds and 1 Double Sofa Bed

Honeymoon Suite, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Semi-Private Balcony (Interior)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Queen Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Furnished Balcony (Bourbon Balcony)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility, Interior Furnished Balcony)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Furnished Balcony (Side Street Balcony)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing, Interior Furnished Balcony)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Furnished Balcony (Interior)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Furnished Balcony (Interior)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing, Interior Furnished Balcony)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Accessible, Bathtub (Mobility)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible (Hearing)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Executive Level)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Executive Level)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Executive Level, Hearing)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Executive Level, Mobility)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms, Balcony (Bourbon Furnished)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • City view
  • Sleeps 3
  • 2 King Beds

Suite, 1 Bedroom, Balcony (Bourbon Furnished)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • City view
  • Sleeps 3
  • 1 Double Sofa Bed

Similar properties

About the neighborhood

Map
300 Bourbon St, New Orleans, LA, 70130

What's nearby

  • Bourbon Street - 1 min walk
  • Jackson Square - 9 min walk
  • Ernest N. Morial Convention Center - 20 min walk
  • Caesars Superdome - 4 min drive
  • National World War II Museum - 11 min drive

Getting around

  • Canal at Bourbon Stop - 3 min walk
  • New Orleans Union Passenger Terminal - 11 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 28 min drive

Restaurants

  • ‪Famous Door - ‬1 min walk
  • ‪Bourbon Street Drinkery - ‬1 min walk
  • ‪Old Absinthe House - ‬1 min walk
  • ‪Mambo's - ‬1 min walk
  • ‪The Beach On Bourbon - ‬1 min walk

About this property

The Royal Sonesta New Orleans

Luxury hotel near Bourbon Street
Located close to Jackson Square and French Market, The Royal Sonesta New Orleans provides a nightclub, a poolside bar, and a terrace. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Cajun/Creole cuisine. Free in-room WiFi is available to all guests, along with shopping on site and a coffee shop/cafe.
You'll also find perks like:
  • Swimming pool with sun loungers and pool umbrellas
  • Limo/town car service, cooked-to-order breakfast (surcharge), and valet parking (surcharge)
  • An outdoor pool, express check-out, and wedding services
  • A ballroom, an elevator, and smoke-free premises
  • Guest reviews give top marks for the dining options, pool, and helpful staff
Room features
All 483 individually furnished rooms boast thoughtful touches such as laptop-compatible safes and laptop-friendly workspaces, as well as amenities like free WiFi and desk chairs. Guest reviews speak positively of the quiet rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and free cribs/infant beds
  • Bathrooms with designer toiletries and shower/tub combinations
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, recycling, and refrigerators

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 55 per day; includes in/out privileges)
  • Height restrictions apply for onsite parking
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:30 AM: USD 16-20 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar

Restaurants on site

  • Desire Oyster Bar
  • Restaurant R’evolution
  • Le Booze
  • PJ's Coffee Cafe
  • The Jazz Playhouse

Things to do

  • 24-hour fitness center
  • Nightclub
  • Outdoor pool
  • Shopping

Family friendly

  • Free cribs/infant beds
  • Outdoor pool
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Conference space (20000 square feet)
  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Ceiling hoist
  • Elevator
  • Elevator door width (inches): 36
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 46.48 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Utility fee (between 28 February and 04 March): USD 35 per accommodation, per night
  • Resort fee: USD 29.05 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room coffee
  • Partner property access
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 16 to 20 per person
  • Valet parking fee: USD 55 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 46.48 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 11:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Royal Sonesta
Royal Sonesta Hotel
Royal Sonesta Hotel New Orleans
Royal Sonesta New Orleans
New Orleans Royal Sonesta
New Orleans Sonesta Hotel
Sonesta Hotel New Orleans
Sonesta New Orleans
Royal Sonesta New Orleans Hotel
Royal Sonesta New Orleans
The Royal Sonesta New Orleans Hotel
The Royal Sonesta New Orleans New Orleans
The Royal Sonesta New Orleans Hotel New Orleans

Frequently asked questions

Does The Royal Sonesta New Orleans have a pool?

Yes, this property has an outdoor pool. Pool access is from 11:00 AM–7:00 PM.

Is The Royal Sonesta New Orleans pet-friendly?

Yes, The Royal Sonesta New Orleans allows cats and dogs (limit 2 total). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at The Royal Sonesta New Orleans?

Valet parking is available for USD 55 per day.

What time is check-in at The Royal Sonesta New Orleans?

Check-in start time: 4 PM; Check-in end time: anytime.

What time is check-out at The Royal Sonesta New Orleans?

Check-out is at 11:00 AM.

Where is The Royal Sonesta New Orleans located?

Located in French Quarter, this luxury hotel is within a 10-minute walk of Bourbon Street and Jackson Square. French Market and Ernest N. Morial Convention Center are also within 1 mi (2 km). Canal at Bourbon Stop and Canal at Carondelet Stop are within a 5-minute walk.

The Royal Sonesta New Orleans Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1594 out of 2612 reviews
Rating 8 - Good. 534 out of 2612 reviews
Rating 6 - Okay. 254 out of 2612 reviews
Rating 4 - Poor. 111 out of 2612 reviews
Rating 2 - Terrible. 119 out of 2612 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities
Fantastic Front desk
Stayed 3 nights in Dec 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, shockingly quiet when trying to sleep
Stayed 2 nights in Jan 2025

10/10 Excellent

Taasha

Traveled with family
Great stay
Stayed 7 nights in Jan 2025

8/10 Good

Janel, Willoughby

Liked: Cleanliness, property conditions & facilities
Enjoyed my stay. Housekeeping was a lil lapse to be charging fees on $100 . Unfortunately my biggest issue was being there at this particular time with Super Bowl & recent terror attack bringing in the National Guards It made for a frustrating time to be a first time tourist
Stayed 4 nights in Feb 2025

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on bourbon street. Revolution has amazing food!
Stayed 1 night in Feb 2025

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very personable and professional.
Stayed 7 nights in Jan 2025

6/10 Okay

Adrienne

Traveled with group
Liked: Property conditions & facilities
The biggest issue was our room was barely cleaned and we were there for 11 days due to bad weather. Our sheets never got changed, our floor in the bathroom was never swept. One day the trash bag was left on the desk and cleaning rag was left on the door knob. Very disappointing.
Stayed 1 night in Jan 2025

10/10 Excellent

Billy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Balcony room right on Bourbon street.
Stayed 3 nights in Jan 2025

10/10 Excellent

robin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just lovely friendly and safe considering area. Noisy but not sonestas fault. All goid
Stayed 3 nights in Jan 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay but unfortunately the housekeeping was subpar. They never vacuumed the floors including the bathroom and I even questioned if they changed the bedding or simply tucked the sheets in. This was a ten day stay.Otherwise the staff was friendly and helpful at the front desk,the doormen and the hotel restaurant and bar.
Stayed 1 night in Jan 2025

8/10 Good

Sidney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made our experience. From the time we stepped out of the cab upon arrival by Caleb until our departure we were treayed like family. Cant wait to come back "home" again in near future.
Stayed 3 nights in Jan 2025

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Joseph

Business traveler, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Property great. Just area around it is noisy and dirty
Stayed 2 nights in Jan 2025

8/10 Good

Gina Marie

Traveled with group
Liked: Staff & service, amenities
The lobby was beautiful, but our room was disappointing. Door to the balcony was falling off the hinges, the carpet was dirty & bathroom was very small. With that said, this is a very old hotel in which some might enjoy the history & originality of the rooms. I will say that the staff were all fantastic & our dinner at Restaurant Revolution was incredible! One of the best meals I’ve ever eaten!
Stayed 4 nights in Jan 2025

10/10 Excellent

James

Business traveler
Liked: Property conditions & facilities
True New Orleans Hospitality!! I have traveled there many times and this was my first at Royal Sonesta!! Could not have been better! You are my stop when I come back to the Big Easy!! Thank you JT
Stayed 3 nights in Jan 2025

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very central location from which one can walk the French Quarter. My stay included the "blizzard of the century" and the staff, even those on duty for three straight days, were great.
Stayed 5 nights in Jan 2025

8/10 Good

Makenzie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 2 nights in Jan 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone who worked at the hotel were very pleasant and friendly. The rooms were very clean and the bed was comfortable. The inside of the lobby was so beautiful and the courtyard as well. Also tried one of the restaurants on site the Desire Oyster Bar and it was wonderful from the workers to the food provided best oysters and hurricane drink! Would definitely come back!
Stayed 2 nights in Jan 2025

2/10 Terrible

Zenobia

Would never stay there again nor would I recommend anyone to stay there. The staff lack customer service skills ESPECIALLY the front desk staff. Be prepared to be charged additional fees at the check in and upon checking out with no explanation other than “ you have to contact the finance department “ as per the manager. Still waiting for a response over a month later
Stayed 3 nights in Dec 2024

10/10 Excellent

Lynnette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent everything was incredible from the staff to the food to the room
Stayed 1 night in Jan 2025

10/10 Excellent

Shelly Kay, Seattle

Stayed 4 nights in Dec 2024

10/10 Excellent

Jason, Grand Junction

Stayed 4 nights in Jan 2025

6/10 Okay

Adrienne

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The location is very convenient. The biggest concern was the service daily in the hotel room. The only thing that got cleaned was the bed made. One day the trash bag was left on the counter where the tv is. Also left their cleaning rag sitting out on the closet door. Over a one week stay the room was never vacuumed, sheets were not changed, and furniture was not wiped down. Coffee grounds sat there for days until we realized they were not going to wipe anything down. Disappointed.
Stayed 6 nights in Jan 2025

10/10 Excellent

Lynnette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Jan 2025

8/10 Good

Chastity

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room did not have a refrigerator or any paintings (decor), etc. for a suite I expected more.
Stayed 4 nights in Jan 2025