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The Mercantile Hotel New Orleans

3.0 star property
Step into an unforgettable experience with a delicious breakfast to start your day off right. Explore local art and unwind with evening cocktails by a friendly staff.

Choose dates to view prices

Photo gallery for The Mercantile Hotel New Orleans

Bar (on property)
View from property
Executive Suite, 1 King Bed | City view
Lobby lounge
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast included
  • Air conditioning
  • Kitchen
  • Parking available
  • Laundry
The current price is SAR 402
SAR 473 total
includes taxes & fees
11 Feb - 12 Feb

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite, 1 King Bed with Sofa bed

Fridge, microwave, coffee/tea maker

Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
  • 48 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Bathtub

Suite, 1 King Bed with Sofa bed, Bathtub | 1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 King Bed with Sofa bed, Bathtub

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
  • 48 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds, Accessible

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Bathtub

Suite, 1 Queen Bed with Sofa bed, Bathtub | 1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 Queen Bed with Sofa bed, Bathtub

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds, Accessible

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Bathtub

Suite, Multiple Beds, Bathtub | City view

Suite, Multiple Beds, Bathtub

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
  • 59 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Private kitchenette | Fridge, microwave, coffee/tea maker

Executive Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
  • 59 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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8.6 out of 10, Excellent, 2,112 reviews
The price is SAR 504
SAR 670 total
includes taxes & fees
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About the neighborhood

Map
727 South Peters Street, New Orleans, LA, 70130

What's nearby

  • Ernest N. Morial Convention Center - 4 min walk
  • Canal Street - 8 min walk
  • Caesars New Orleans Casino - 9 min walk
  • Port of New Orleans - 15 min walk
  • Bourbon Street - 16 min walk

Getting around

  • St Charles at Girod Stop - 7 min walk
  • New Orleans Union Passenger Terminal - 17 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Fulton Alley - ‬4 min walk
  • ‪Ruth's Chris Steak House - ‬4 min walk
  • ‪Ernst Cafe - ‬3 min walk
  • ‪Mulate's - ‬2 min walk
  • ‪Pêche - ‬4 min walk

About this property

The Mercantile Hotel New Orleans

Eco-certified hotel near Ernest N. Morial Convention Center
Located close to Caesars New Orleans Casino and Port of New Orleans, The Mercantile Hotel New Orleans provides free continental breakfast, an art gallery on site, and an arcade/game room. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Valet parking (surcharge), an elevator, and luggage storage
  • Newspapers in the lobby, smoke-free premises, and a 24-hour front desk
  • A vending machine, concierge services, and coffee/tea in the lobby
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All 90 individually decorated rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and separate sitting areas. Guest reviews highly rate the clean, spacious rooms at the property.
More amenities include:
  • Recycling and LED light bulbs
  • Free toiletries and hair dryers
  • Flat-screen TVs with cable channels
  • Separate sitting areas, kitchenettes, and refrigerators

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 45 per day; includes in/out privileges)

Food and drink

  • Free continental breakfast available daily 7:00 AM–10:00 AM
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Arcade/game room
  • Art gallery

Family friendly

  • Arcade/game room
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate living room
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe
  • Newspapers in lobby
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Luggage storage

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Desk
  • Guidebooks/recommendations
  • Individually decorated
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 45 per day (in/out privileges)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Mercantile Hotel New Orleans
Mercantile Hotel
Mercantile New Orleans
The Mercantile Orleans Orleans
The Mercantile Hotel New Orleans Hotel
The Mercantile Hotel New Orleans New Orleans
The Mercantile Hotel New Orleans Hotel New Orleans

Frequently asked questions

Is The Mercantile Hotel New Orleans pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Mercantile Hotel New Orleans?

Valet parking is available for USD 45 per day.

What time is check-in at The Mercantile Hotel New Orleans?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at The Mercantile Hotel New Orleans?

Check-out is at 11 AM.

Where is The Mercantile Hotel New Orleans located?

Located in New Orleans Central Business District, this eco-certified hotel is within a 10-minute walk of Ernest N. Morial Convention Center, Canal Street, and Caesars New Orleans Casino. Port of New Orleans and Bourbon Street are also within 1 mi (2 km). St Charles at Girod Stop is 7 minutes by foot and St. Charles at Julia Stop is 7 minutes.

The Mercantile Hotel New Orleans Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 648 out of 1074 reviews
Rating 8 - Good. 222 out of 1074 reviews
Rating 6 - Okay. 111 out of 1074 reviews
Rating 4 - Poor. 45 out of 1074 reviews
Rating 2 - Terrible. 48 out of 1074 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

maddie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is now our go-to hotel for New Orleans. The room was very spacious and clean. The staff was kind, inviting, and helpful. We really enjoyed our stay and would recommend it!
Stayed 2 nights in Jan 2025

8/10 Good

Nicole

Liked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Feb 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities
We loved our stay!! The front desk ladies were awesome and very informative. It was hot in our room and our ice machine on floor 8 was unplugged. No matter we ventured to the 9th floor and got our ice!! Room was very big and spacious! We will be coming back!
Stayed 1 night in Jan 2025

10/10 Excellent

Desmin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

ann marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great! I was stuck in the snowstorm and they called around to find out what restaurants were open. All the staff was helpful and friendly
Stayed 8 nights in Jan 2025

2/10 Terrible

Angela

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Grace

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint is the air vent in my room rattled so loudly I could not fall asleep. I had to turn it off which made my room stuffy
Stayed 1 night in Jan 2025

4/10 Poor

Hua

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, property conditions & facilities
The room looked pretty nice upon arrival, but as time passed, the problems started to surface. There were piles of dust around the corner. The bath tub was super clogged and it filled up quickly after only a minute. There were only two bath towels for a reservation of four people with the edges of the towel shedding off. Someone was smoking in the elevator area which filled our room with very uncomfortable smells. Not recommend, especially if you are traveling with children.
Stayed 1 night in Jan 2025

10/10 Excellent

Tierra

Stayed 1 night in Jan 2025

10/10 Excellent

Asiya

Stayed 3 nights in Jan 2025

6/10 Okay

Kendall

Liked: Cleanliness, staff & service, property conditions & facilities
It's nice just the extra holding fee sucks. 3-7 days bit extreme. Just use your credit card for reservations and payment.
Stayed 1 night in Jan 2025

10/10 Excellent

michelle

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great check in and check out. Great room and bathroom.
Stayed 1 night in Jan 2025

2/10 Terrible

Wayne

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 4 nights in Jan 2025

10/10 Excellent

LAURAANN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was really surprising clean comfortable and cute. The staff were kind and considerate as well as professional. Loved the location and the rooms
Stayed 1 night in Dec 2024

8/10 Good

Warissara

Stayed 1 night in Dec 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the room had a record player, even though I did not use it. It added vintage character.
Stayed 2 nights in Jan 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Dalila, Palmdale

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Jan 2025

10/10 Excellent

KHALIL

Stayed 1 night in Dec 2024

8/10 Good

Christopher

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the pleasure of staying at the Mercantile Hotel during the ASHP Midyear Conference, and it was an outstanding experience. While the hotel itself was beautiful and well-appointed, I want to give special recognition to Mr. Barry in the kitchen. His friendliness and warm demeanor made every interaction a delight. His attention to detail, whether it was ensuring the meals were perfect or accommodating guests’ needs, was exceptional. What truly stood out was his willingness to go above and beyond to ensure every guest felt valued and cared for. Mr. Barry’s dedication to excellence left a lasting impression and made my stay even more enjoyable. Thank you, Mr. Barry, and the entire Mercantile Hotel team, for such memorable hospitality. I’ll definitely recommend this hotel to colleagues and look forward to returning in the future.
Stayed 4 nights in Dec 2024

6/10 Okay

Nicole

Stayed 1 night in Dec 2024

8/10 Good

Andrea

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable
Stayed 1 night in Jan 2025

6/10 Okay

Victoria

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Melisa

Stayed 1 night in Nov 2024

10/10 Excellent

Zeb

Stayed 2 nights in Dec 2024