Sheraton New Orleans Hotel

4.0 star property
Walk to Bourbon Street from your hotel doorstep then retreat to a serene poolside oasis or energize with breakfast at Roux Bistro.

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Club Suite, 1 Bedroom | Premium bedding, down comforters, pillowtop beds, in-room safe
Serves lunch and dinner
Premium bedding, down comforters, pillowtop beds, in-room safe
Outdoor pool
Serves lunch and dinner

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Pool
  • Breakfast available
  • Pet friendly
  • Housekeeping
The current price is SAR 506
SAR 712 total
includes taxes & fees
24 Feb - 25 Feb

Room options

Available filters for rooms
Showing 19 of 19 rooms

Traditional Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
Premium bedding
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
Premium bedding
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
Premium bedding
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Traditional Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 2 Double Beds (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, City View (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
Premium bedding
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, City View (Mobility Accessible, Transfer Shower)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
Premium bedding
Eco-friendly toiletries
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed (Mobility Accessible, Transfer Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
Premium bedding
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 2 Double Beds (Mobility Accessible, Transfer Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
Premium bedding
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, City View (Mobility Accessible, Transfer Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
Premium bedding
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, City View (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
Premium bedding
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
Premium bedding
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 62 sq m
  • Sleeps 4
  • 1 Double Bed

Executive Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the neighborhood

Map
500 Canal St, New Orleans, LA, 70130

What's nearby

  • Canal Street - 1 min walk
  • Bourbon Street - 4 min walk
  • Caesars New Orleans Casino - 5 min walk
  • Ernest N. Morial Convention Center - 14 min walk
  • Caesars Superdome - 19 min walk

Getting around

  • Canal at Camp Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 10 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 28 min drive

Restaurants

  • ‪Willies Chicken Shack - ‬2 min walk
  • ‪Creole House Restaurant & Oyster Bar - ‬1 min walk
  • ‪Ruby Slipper Cafe - Central Business District - ‬3 min walk
  • ‪Cafe Beignet, Canal St - ‬2 min walk
  • ‪Popeyes Louisiana Kitchen - ‬2 min walk

About this property

Sheraton New Orleans Hotel

Hotel near Canal Street
A short walk from Caesars New Orleans Casino and Jackson Square, Sheraton New Orleans Hotel provides shopping on site, a coffee shop/cafe, and dry cleaning/laundry services. The on-site restaurant, Roux Bistro, offers breakfast and lunch. Free WiFi in public areas is available to all guests, along with a bar and a 24-hour gym.
You'll also enjoy perks such as:
  • An outdoor pool
  • Limo/town car service, full breakfast (surcharge), and valet parking (surcharge)
  • An electric car charging station, express check-out, and a vegetable garden
  • Free newspapers, a ballroom, and concierge services
  • Guest reviews give top marks for the helpful staff and location
Room features
All 1110 rooms feature comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like desk chairs and air conditioning. Guest reviews speak well of the clean rooms at the property.
More amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hair dryers
  • 32-inch LCD TVs with premium channels
  • Wardrobes/closets, coffee/tea makers, and heating

Languages

Chinese (Mandarin), English, French, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per night), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 42 per night)
  • Valet parking on site (USD 52 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–11:00 AM: USD 24 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Roux Bistro
  • Pelican Bar
  • Starbucks Coffee

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Shopping

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space (105996 square feet)
  • Meeting rooms - 60

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 88 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 29.19 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 24 per person
  • Fee for in-room wireless internet: USD 12.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 16.95 per day (rates may vary)
  • Self parking fee: USD 42 per night
  • Valet parking fee: USD 52 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel New Orleans Sheraton
Hotel Sheraton New Orleans
New Orleans Hotel Sheraton
New Orleans Sheraton
New Orleans Sheraton Hotel
Sheraton Hotel New Orleans
Sheraton New Orleans
Sheraton New Orleans Hotel
Sheraton New Orleans Hotel New Orleans
Sheraton Orleans Hotel Orleans
Sheraton New Orleans Hotel Hotel
Sheraton New Orleans Hotel New Orleans
Sheraton New Orleans Hotel Hotel New Orleans

Frequently asked questions

Does Sheraton New Orleans Hotel have a pool?

Yes, this property has an outdoor pool.

Is Sheraton New Orleans Hotel pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 88 lbs per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Sheraton New Orleans Hotel?

Self parking is available for USD 42 per night. Valet parking is available for USD 52 per night.

What time is check-in at Sheraton New Orleans Hotel?

Check-in start time: 4 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sheraton New Orleans Hotel?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Sheraton New Orleans Hotel located?

Located in New Orleans Central Business District, this hotel is steps from The Sazerac House and Canal Street. Bourbon Street and Caesars New Orleans Casino are also within 10 minutes. Canal at Camp Stop and Canal at Chartres Stop are within a 2-minute walk.

Sheraton New Orleans Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 688 out of 1119 reviews
Rating 8 - Good. 240 out of 1119 reviews
Rating 6 - Okay. 89 out of 1119 reviews
Rating 4 - Poor. 57 out of 1119 reviews
Rating 2 - Terrible. 45 out of 1119 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Braxie

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Issues with being overcharged for an extra night. Being given the run around trying to get the issue resolved.
Stayed 2 nights in Jan 2025

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Andrea

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Assael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hreat location
Stayed 4 nights in Dec 2024

4/10 Poor

Robin, smyrna

Stayed 4 nights in Dec 2024

10/10 Excellent

Russell, Blue Ridge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay! Even though unfortunate events occurred during our stay, New Years Eve on Bourbon St., the staff at the hotel answered all questions and provided guests with options concerning their stay. Kudos to these folks! Highly recommend!
Stayed 3 nights in Dec 2024

10/10 Excellent

Clif

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and walkable to many great spots!
Stayed 1 night in Jan 2025

10/10 Excellent

Terrinjala

Stayed 1 night in Jan 2025

8/10 Good

Cristal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice and close to everything
Stayed 3 nights in Jan 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
49th floor awesome views
Stayed 2 nights in Dec 2024

8/10 Good

Sharon, Paxton

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lighting in the bathroom was poor. The pipes make a lot of noise when taking a shower. It was startling at first. There are not nearly enough power outlets in the room for the needs of today's traveler with cell phones and tables and things that need to be charged overnight. The room and property was very clean and, in general, well maintained. I appreciated the Starbucks on property and the ability to leave bags with the bell hop and pick up later after check out. The staff were all very professional and courteous.
Stayed 2 nights in Jan 2025

10/10 Excellent

Celia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was always helpful! DJ in the bar was great and played a great mix of music from every genre! Walkable to everything we wanted to see plus the trolley picks up right in front of the hotel. My group really enjoyed our stay there.
Stayed 2 nights in Dec 2024

10/10 Excellent

jamise

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 2 nights in Jan 2025

4/10 Poor

Laura

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Good location but a weird hotel. It was very cold outside but my bed had only two sheets on it instead of a blanket. When I asked for a comforter they brought me… a third sheet! I ordered room service one morning because I had an early work call but it took almost 50 minutes (at 7 am) and I had to end up canceling the meal because I would be too late for work. Shower drain was clogged. Dim lighting. BUT! The staff I interacted with were all very kind. No shade intended to them. Just the facilities need some more care and attention.
Stayed 3 nights in Jan 2025

10/10 Excellent

Nicholet

Traveled with family and small children
Liked: Property conditions & facilities
The front desk help has been amazing
Stayed 1 night in Jan 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Shelby, Marrero

Stayed 1 night in Dec 2024

8/10 Good

Dubravka

Liked: Staff & service
Stayed 3 nights in Dec 2024

8/10 Good

Deja

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the room & my city view! Room met all of my expectations for my standards. One night while sitting at the bar area I was not greeted while seeing other people were being greeted which i brought this up & she apologized. Situation was handled well!. Other than that I loved my stay here!
Stayed 3 nights in Jan 2025

10/10 Excellent

David C

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique and has its own age taste
Stayed 3 nights in Dec 2024

10/10 Excellent

FURROKH

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Value for money.
Stayed 3 nights in Dec 2024

10/10 Excellent

Amayia

Stayed 2 nights in Jan 2025

8/10 Good

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Consierge was top notch! Excellent service, great recommendations and very personable Hot water was scant, but room and bathroom were large and very clean. Had an issue with the safe and security was quick to reply and fix. Had a drink at the bar - bartender very pleasant but maintenance issues meant there was an unpleasant odour - we didn’t stay long… Recommend getting the king room with floor to ceiling window with city view! Buffet breakfast was disappointing for the price and we weren’t given the option to order a la carte. Would recommend. Super convenient to the French quarter, hop on hop off tour and many attractions. But go somewhere else for breakfast would be my suggestion
Stayed 2 nights in Jan 2025