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Maison St Charles

3.0 star property
Hotel with a 24-hour fitness center, a quick walk to National World War II Museum

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Photo gallery for Maison St Charles

Exterior
Property grounds
Lunch and dinner served, seafood
Reception
Outdoor pool, open 10 AM to 10 PM, sun loungers

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Breakfast available
  • Parking available
  • Bar
The current price is SAR 376
SAR 443 total
includes taxes & fees
24 Feb - 25 Feb

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Bedrooms

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
2 bedrooms
Shower/tub combination
Hair dryer
Private bathroom
2 bathrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite (Whirlpool)

Suite (Whirlpool) | In-room safe, desk, laptop workspace, iron/ironing board

Suite (Whirlpool)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Private bathroom
Shower/tub combination
Hair dryer
Cable channels
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Mobility Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 King Bed, Mobility Accessible

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Private bathroom
Shower/tub combination
Hair dryer
Cable channels
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Private bathroom
Shower/tub combination
Hair dryer
Cable channels
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Cable channels
In-room safe
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Cable channels
Iron/ironing board
  • 19 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Cable channels
In-room safe
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Cable channels
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Cable channels
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Kitchenette

Suite, Kitchenette | In-room safe, desk, laptop workspace, iron/ironing board

Suite, Kitchenette

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Flat-screen TV
Separate bedroom
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

In-room safe, desk, laptop workspace, iron/ironing board

Executive Suite

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Shower/tub combination
Hair dryer
Private bathroom
2 bathrooms
  • Sleeps 3
  • 1 King Bed

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  • Free WiFi
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SAR 472 total
includes taxes & fees
11 Feb - 12 Feb
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About the neighborhood

Map
1319 Saint Charles Avenue, New Orleans, LA, 70130

What's nearby

  • National World War II Museum - 6 min walk
  • Ernest N. Morial Convention Center - 15 min walk
  • Canal Street - 3 min drive
  • Port of New Orleans - 3 min drive
  • Bourbon Street - 3 min drive

Getting around

  • Saint Charles at Erato Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 13 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 22 min drive

Restaurants

  • ‪Wendy's - ‬1 min walk
  • ‪Raising Cane's Chicken Fingers - ‬1 min walk
  • ‪Popeyes Louisiana Kitchen - ‬1 min walk
  • ‪Burger King - ‬5 min walk
  • ‪Houston's Restaurant - ‬9 min walk

About this property

Maison St Charles

Hotel near National World War II Museum
Located close to Ernest N. Morial Convention Center and Julia Street Cruise Terminal, Maison St Charles provides a terrace, a garden, and a bar. For some rest and relaxation, visit the hot tub. The on-site seafood seafood restaurant, Mr. Eds Seafood, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a business center.
Other perks at this hotel include:
  • An outdoor pool with sun loungers
  • Breakfast (surcharge), self parking (surcharge), and express check-out
  • A computer station, concierge services, and free newspapers
  • A 24-hour front desk, a vending machine, and meeting rooms
  • Guest reviews speak highly of the helpful staff and proximity to public transit
Room features
All 130 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Shower/tub combinations, free toiletries, and hair dryers
  • 55-inch flat-screen TVs with premium channels
  • Daily housekeeping, desks, and phones

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (USD 25.0 per night)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • To-go breakfast available for a fee 8:00 AM–10:00 AM on weekdays and 9:00 AM–10:00 AM on weekends: USD 14.99 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Mr. Eds Seafood

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Hot tub

Family friendly

  • Outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Cobblestone flooring in public areas
  • Elevator
  • Elevator door width (inches): 51
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • Cable channels
  • Premium channels

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 14.99 per person
  • Secured self parking fee: USD 25.0 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Frequently asked questions

Does Maison St Charles have a pool?

Yes, this property has an outdoor pool. Pool access is from 10 AM–10 PM.

Is Maison St Charles pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Maison St Charles?

Self parking is available for USD 25.0 per night. Limited spots are available.

What time is check-in at Maison St Charles?

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Maison St Charles?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Maison St Charles located?

Located in Central City, this hotel is within 1 mi (2 km) of National World War II Museum, Ernest N. Morial Convention Center, and Bourbon Street. Port of New Orleans and Julia Street Cruise Terminal are also within 1 mi (2 km). Saint Charles at Erato Stop and Saint Charles at Martin Luther King Jr. Stop are within a 2-minute walk.

Maison St Charles Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 408 out of 1004 reviews
Rating 8 - Good. 247 out of 1004 reviews
Rating 6 - Okay. 165 out of 1004 reviews
Rating 4 - Poor. 91 out of 1004 reviews
Rating 2 - Terrible. 93 out of 1004 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Samantha

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute place to stay!
Stayed 1 night in Feb 2025

10/10 Excellent

Tina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was absolutely the best. True to character and made us feel at home. Best staff, amazing rooms. Thank you all so much for such a wonderful stay. We will be back.
Stayed 2 nights in Jan 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Jonathan

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sorry to say but my stay was terrible (17th hotel on this trip and the worst by far). We checked in, a number of issues with first room so moved to second room which also had issues i.e. Tv not working properly, wires from AC control unit on the wall, lying on floor and very dirty floor. There are No tea or coffee facilities in rooms and the central area for tea and coffee had none 3 times in 3 days. Pool area was not so clean I.e. muck on bottom so they can’t use a vacuum to clean it correctly but all staff I spoke to were very polite and chatty. I waited 3 days for Brett the deputy manager to contact me and he didn’t, despite me asking several times (he was apparently available as I checked out on day 3 but I had to get on). Quite frankly I wished I hadn’t booked it as the photographs are certainly misleading or maybe taken years ago before it became the dirty, tatty hotel it is now. The location however is fab, as others have said there’s a trolly stop not 2 minutes from the hotel, they run every 10/15 minutes and 1 journey is $1.25 or day pass $3, 15 minute ride and you’re at the top of Bourbon street. There are nice restaurants and bars nearby too as well as some fast food outlets do overall a great location. I hope they don’t leave some patronising response as they could have sorted issues out whilst I was there if they actually cared and I would never willing stay at this excuse of a hotel again. Stay at your peril, hope you have more luck than me if you do.
Stayed 3 nights in Jan 2025

8/10 Good

David

Traveled with family
Liked: Staff & service
The property is right on the St. Charles streetcar, so it's easy to get around. The courtyard is pleasant. The room had odd controls. For example, we never could get the temperature right; it was too hot or cold. As I went to get in bed, there was a cockroach sitting right on the pillow. It was hard to relax and go to sleep after that.
Stayed 1 night in Feb 2025

10/10 Excellent

Dale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming older hotel with courtyards, very quaint and appealing. Southern style.
Stayed 2 nights in Jan 2025

8/10 Good

Rachel

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Nothing against the property, staff, or ownership but the guests are sometimes very loud when returning from a night out
Stayed 1 night in Jan 2025

6/10 Okay

violette

Convenient location, by the cable car and 10min from some restaurants and walking distance to garden district. Building is a bit old, renovations are average, decent over all. Hot tub has only small ongoing jets.
Stayed 2 nights in Jan 2025

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, property conditions & facilities
The people
Stayed 1 night in Jan 2025

6/10 Okay

Iris

Business traveler
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Some towels were not clean and the toilet wouldnt flush.
Stayed 3 nights in Jan 2025

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

James, Ridgecrest

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t remember the lady’s name at the front desk but she was very helpful in telling us to get a trolley pass to save money while we explored New Orleans.
Stayed 1 night in Nov 2024

10/10 Excellent

Steven

Stayed 1 night in Jan 2025

4/10 Poor

Joan

Traveled with group, Traveled with pets, Traveled with family
Liked: Cleanliness
Disliked: Amenities
Location
Stayed 1 night in Jan 2025

4/10 Poor

Teresa

Disliked: Cleanliness
Shower had black mold and room looked worn. Charged additional parking for across the street.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jawara

Stayed 5 nights in Dec 2024

6/10 Okay

Sarah

Traveled with family
Disliked: Cleanliness
Nice location for walking to activities. Room was not stocked with enough towels for the 4 people booked to stay in our room. Bathroom and room need a little TLC; bath drain clogged, no holder for hand soap bar which became a mess on the sink after a few days, shower room needs an overhaul to improve dingy feel, missing artwork from walls with hardware still present. Free breakfast was included in our stay at time of booking but my credit card continued to be charged each morning for breakfast even after a daily discussion with the desk staff regarding the mistake. Location felt safe but was noisy due to surrounding area and poor insulation of the walls. Breakfast buffet was mediocre.
Stayed 4 nights in Dec 2024

10/10 Excellent

Nathan

Stayed 3 nights in Dec 2024

6/10 Okay

Bryanna

Stayed 1 night in Dec 2024

8/10 Good

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice. Nice amount of dining experiences around the hotel. The environment felt friendly and nice. Love the Street car that passes right in front of the hotel. It adds to the experience. I think it’s great!!
Stayed 1 night in Dec 2024

10/10 Excellent

chad m

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Cinthia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Sandeep, Cary

Liked: Staff & service
Stayed 5 nights in Dec 2024

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and hot tub were great, room was clean and comfortable, grounds were nice.
Stayed 1 night in Dec 2024

10/10 Excellent

Alec

Stayed 1 night in Dec 2024