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Hilton New Orleans/St. Charles Avenue

4.0 star property
Find yourself in the midst of rich history with fine dining and warm hospitality at your fingertips.

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Photo gallery for Hilton New Orleans/St. Charles Avenue

Reception
Point of interest
Reception
Exterior
Junior Suite, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Pet friendly
  • Housekeeping
  • Parking available
The current price is SAR 460
SAR 544 total
includes taxes & fees
24 Feb - 25 Feb

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Suite, 1 King Bed

47-inch flat-screen TV with satellite channels, Smart TV

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 19 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Bathtub (Accesible)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Bathtub (Accesible)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Designer toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Corner

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Corner

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Designer toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Double Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed (Accesible, Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Accesible, Roll-in Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible (Hearing)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Corner

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Corner

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Bathtub

47-inch flat-screen TV with satellite channels, Smart TV

Suite, 1 Bedroom, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 23 sq m
  • Sleeps 4
  • 1 King Bed

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View from room

InterContinental New Orleans by IHG

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  • Pet friendly
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8.8 out of 10, Excellent, (1164)
The price is SAR 491
SAR 704 total
includes taxes & fees
17 Feb - 18 Feb
InterContinental New Orleans by IHG

About the neighborhood

Map
333 Saint Charles Ave, New Orleans, LA, 70130

What's nearby

  • Bourbon Street - 6 min walk
  • National World War II Museum - 13 min walk
  • Caesars Superdome - 14 min walk
  • Ernest N. Morial Convention Center - 14 min walk
  • Jackson Square - 15 min walk

Getting around

  • St. Charles at Union Streetcar Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 16 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Lüke - ‬1 min walk
  • ‪Trenasse - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪French Truck Coffee - ‬3 min walk
  • ‪Fourth Wall - ‬2 min walk

About this property

Hilton New Orleans/St. Charles Avenue

Upscale hotel near Bourbon Street
Located close to French Quarter Visitor Center and National World War II Museum, Hilton New Orleans/St. Charles Avenue provides a grocery/convenience store, a coffee shop/cafe, and dry cleaning/laundry services. The on-site Cajun/Creole cuisine restaurant, Luke, offers breakfast, brunch, lunch, dinner, and kids' meals. In addition to a fireplace in the lobby and a bar, guests can connect to free WiFi in public areas, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Other perks at this hotel include:
  • Limo/town car service, full breakfast (surcharge), and valet parking (surcharge)
  • Express check-out, express check-in, and a front-desk safe
  • Tour/ticket assistance, a porter/bellhop, and coffee/tea in the lobby
  • Guest reviews say great things about the helpful staff
Room features
All 252 rooms boast comforts such as premium bedding and first-run movies, as well as perks like laptop-compatible safes and laptop-friendly workspaces.
Other amenities include:
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and shower/tub combinations
  • 47-inch HDTVs with premium channels and first-run movies
  • Coffee/tea makers, heating, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per night), Wired Internet (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking on site (USD 52 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 7 AM–10 AM: USD 20-30 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Luke

Things to do

  • 24-hour fitness center

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference space (10000 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 47-inch Smart TV
  • First-run movies
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 100
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 20 to 30 per person
  • Fee for in-room wireless internet: USD 12.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 12.95 per night (rates may vary)
  • Valet parking fee: USD 52 per night (in/out privileges)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 100 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Charles
Hilton Charles Hotel
Hilton Charles Hotel New Avenue Orleans/St.
Hilton New Orleans/St. Charles Avenue
Hilton New Orleans/St. Charles Avenue Hotel
Hilton Orleans/St. Charles Avenue Hotel
Hilton Orleans/St. Charles Avenue
Hilton New Orleans / St Charles Ave Hotel New Orleans
Hilton New Orleans/St. Charles Avenue Hotel
Hilton New Orleans/St. Charles Avenue New Orleans
Hilton New Orleans/St. Charles Avenue Hotel New Orleans

Frequently asked questions

Is Hilton New Orleans/St. Charles Avenue pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 150 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hilton New Orleans/St. Charles Avenue?

Valet parking is available for USD 52 per night.

What time is check-in at Hilton New Orleans/St. Charles Avenue?

Check-in start time: 4:00 PM; Check-in end time: 5 AM.

What time is check-out at Hilton New Orleans/St. Charles Avenue?

Check-out is at 11 AM. Late check-out is available for USD 100 (subject to availability).

Where is Hilton New Orleans/St. Charles Avenue located?

Located in New Orleans Central Business District, this hotel is within a 15-minute walk of Bourbon Street, French Quarter Visitor Center, and National World War II Museum. Caesars Superdome and Ernest N. Morial Convention Center are also within 15 minutes. St. Charles at Union Streetcar Stop and St. Charles at Poydras Stop are within a 2-minute walk.

Hilton New Orleans/St. Charles Avenue Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 510 out of 1005 reviews
Rating 8 - Good. 272 out of 1005 reviews
Rating 6 - Okay. 103 out of 1005 reviews
Rating 4 - Poor. 65 out of 1005 reviews
Rating 2 - Terrible. 55 out of 1005 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Shaquille

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is horrible!! I urge anyone looking into this property go elsewhere. Everything about this property looks fine until you check out. The staff intentionally destroyed my room and tried to blame it on me and charge me extra fees saying that I did it. When I asked for footage of the people who went in the room after I checked out no one responded back to me and they stopped answering my calls. WORST HOTEL EXPERIENCE I EVER HAD. I’d rather spend my money on a cheap ass motel
Stayed 3 nights in Jan 2025

6/10 Okay

Emily

Traveled with partner
Liked: Cleanliness, amenities
Our shower would not get hot. It would get warm for about 10 seconds, then be cold again for the next 50 seconds. Not ideal. Everything else was great, except when my we went to check in, the young man at the front desk looked at us with a straight face and told us our deposit would be $5000, and $2500 would be refunded to us at the end of our stay. We were shocked and tried to make sense of it for about 5 minutes before he finally gave in and told us he was joking. We don’t mind harmless jokes, but the fact that he kept it going for as long as he did rubbed us the wrong way. We had a long day and just wanted to sleep, but we weren’t willing to spend $5000 for it. We almost walked out then and there.
Stayed 1 night in Jan 2025

10/10 Excellent

Danichristine

Liked: Cleanliness, property conditions & facilities
beautiful architecture
Stayed 2 nights in Jan 2025

10/10 Excellent

sonja

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely a pleasant stay. Facility is not around all the noise of the French quarter. We were able to have fun and go back to quietness.
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Stayed 2 nights in Dec 2024

8/10 Good

JEROME

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the fact that everything is within walking distance of the hotel. Unfortunately, the weather was horrible due to this polar vortex.
Stayed 2 nights in Jan 2025

8/10 Good

Francesca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No additional comments
Stayed 5 nights in Jan 2025

10/10 Excellent

Lauryn

Stayed 2 nights in Nov 2024

8/10 Good

Brandy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints, enjoyed our stay
Stayed 4 nights in Dec 2024

6/10 Okay

jachin

Traveled with family
Liked: Cleanliness, staff & service
Initially my room wasn't up to par however the staff and the Manager on duty. Make sure that everything was fine.
Stayed 5 nights in Dec 2024

4/10 Poor

sharnette

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Samantha

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

John, HIGHLANDS RANCH

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in close proximity to all the attractions in New Orleans. Very helpful staff.
Stayed 4 nights in Dec 2024

8/10 Good

Tagemattie

Stayed 2 nights in Dec 2024

10/10 Excellent

JAYE

Stayed 2 nights in Dec 2024

6/10 Okay

Mahogany

Liked: Cleanliness, staff & service, property conditions & facilities
The fees is what’s the problem you have to pay 54 for valet parking that they charge to the room then they tax that so it added an additional 7 dollars. Then the room incidentals was 50 then later on they added another 25 dollar incidentals. The room itself was 117 for one night then add on parking and fees over 200 so just be prepared on that and no continental breakfast. But staff was nice and very helpful
Stayed 1 night in Dec 2024

6/10 Okay

Håvard

Traveled with family
Liked: Staff & service
Dated
Stayed 2 nights in Dec 2024

10/10 Excellent

Breland

Stayed 2 nights in Aug 2024

8/10 Good

Francesca

Stayed 2 nights in Nov 2024

10/10 Excellent

Alyichianna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was absolutely great.
Stayed 1 night in Nov 2024

8/10 Good

Jeremy, Vidor

Traveled with partner
Liked: Amenities
Easy check in and front desk staff was very friendly. Stayed on the 18th floor and water pressure was something to be desired, so if you like water pressure maybe not the place for you.
Stayed 1 night in Dec 2024

2/10 Terrible

Kelsei

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
rarely leave reviews, but I felt compelled to share my experience at this hotel after a truly disappointing stay. I booked a room for three nights at $900, expecting a high-quality experience based on the price and the hotel's reputation. Unfortunately, the reality was far from what I had anticipated. Upon checking into the room, I was immediately struck by how dirty everything was. The floors were dusty, the bathroom had visible grime in the corners, and there were stains on the bed linens. I understand that no place is perfect, but for a hotel of this caliber, cleanliness is non-negotiable—and this was far from acceptable. The water pressure in the shower was abysmally low, making it almost impossible to take a decent shower. When you're paying this much, you'd think the basic amenities would be in top condition, but this was a huge letdown. What made it worse was the cleaning service. The staff appeared to do the bare minimum. The room was not properly cleaned during my stay, and it seemed like they only tidied up quickly without paying attention to detail. This lack of thoroughness made me feel uncomfortable, as though the hotel wasn't taking proper care of the space or its guests. I honestly can't believe I spent $900 for three nights at a property that fell so far short of expectations. I was hoping for a relaxing, pleasant stay, but instead, I left feeling frustrated and dissatisfied. I would not recommend this hotel to anyone, and I certainly won’t be returning.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jordan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hilton was a very nice stay and I highly recommend.
Stayed 1 night in Dec 2024

10/10 Excellent

Brandi

Business traveler
Liked: Amenities, property conditions & facilities
Spacious, clean nice bar, great happy hour. All over great experience
Stayed 2 nights in Dec 2024

8/10 Good

Brian

Close to French quarter
Stayed 1 night in Nov 2024