DoubleTree by Hilton New Orleans

4.0 star property
Hotel with 2 restaurants, steps from Canal Street

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for DoubleTree by Hilton New Orleans

Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Penthouse, 2 Bedrooms | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
View from room
Exterior
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Housekeeping
  • Parking available
  • 24/7 front desk
The price is SAR 437
SAR 525 total
includes taxes & fees
28 Jan - 29 Jan

Room options

Available filters for rooms
Showing 18 of 18 rooms

Junior, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
  • 56 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Accessible, Bathtub

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 51 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-in shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, Accessible (Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Penthouse, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 125 sq m
  • City view
  • Sleeps 5
  • 2 King Beds

Room, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Pool View (Oversized)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Single Room, 1 King Bed

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 51 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

King, Deluxe Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Map
300 Canal St, New Orleans, LA, 70130

What's nearby

  • Canal Street - 1 min walk
  • Caesars New Orleans Casino - 3 min walk
  • Bourbon Street - 9 min walk
  • Ernest N. Morial Convention Center - 10 min walk
  • Port of New Orleans - 3 min drive

Getting around

  • Canal at South Peters Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 9 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 28 min drive

Restaurants

  • ‪Mother's Restaurant - ‬3 min walk
  • ‪Willies Chicken Shack - ‬2 min walk
  • ‪Creole House Restaurant & Oyster Bar - ‬4 min walk
  • ‪Observatory Eleven - ‬4 min walk
  • ‪Ruby Slipper Cafe - Central Business District - ‬2 min walk

About this property

DoubleTree by Hilton New Orleans

Upscale hotel near Canal Street
Located close to Caesars New Orleans Casino and Bourbon Street, DoubleTree by Hilton New Orleans provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. Be sure to enjoy a meal at the two on-site restaurants. Stay connected with free WiFi in public areas, and guests can find other amenities such as a bar and a 24-hour gym.
Other perks include:
  • An outdoor pool
  • Full breakfast (surcharge), valet parking (surcharge), and express check-out
  • Express check-in, a front-desk safe, and a 24-hour front desk
  • Concierge services, a banquet hall, and a porter/bellhop
  • Guest reviews say great things about the helpful staff and location
Room features
All 367 rooms feature comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as thoughtful touches like desk chairs and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 45-inch flat-screen TVs with premium channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 11.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured uncovered valet parking on site (USD 55.00 per night; includes in/out privileges)
  • Limited onsite parking
  • Height restrictions apply for onsite parking

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:00 AM: USD 22.0 for adults and USD 15.0 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space (11 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 45-inch flat-screen TV
  • Cable/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 22.0 for adults and USD 15.0 for children
  • Fee for in-room wireless internet: USD 11.95 per day (rates may vary)
  • Uncovered valet parking fee: USD 55.00 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel New Orleans
DoubleTree Hilton New Orleans
DoubleTree New Orleans
Hilton DoubleTree New Orleans
Hilton New Orleans DoubleTree
New Orleans DoubleTree
New Orleans DoubleTree Hilton
New Orleans Hilton DoubleTree
Doubletree Hotel New Orleans
DoubleTree Hilton New Orleans Hotel
Doubletree By Hilton Orleans
DoubleTree by Hilton New Orleans Hotel
DoubleTree by Hilton New Orleans New Orleans
DoubleTree by Hilton New Orleans Hotel New Orleans

Frequently asked questions

Does DoubleTree by Hilton New Orleans have a pool?

Yes, this property has an outdoor pool.

Is DoubleTree by Hilton New Orleans pet-friendly?

No, pets are not allowed at this property.

How much is parking at DoubleTree by Hilton New Orleans?

Valet parking is available for USD 55.00 per night. Limited spots are available.

What time is check-in at DoubleTree by Hilton New Orleans?

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM.

What time is check-out at DoubleTree by Hilton New Orleans?

Check-out is at 11:00 AM.

Where is DoubleTree by Hilton New Orleans located?

Located in New Orleans Central Business District, this hotel is steps from The Shops at Canal Place, Canal Street, and Caesars New Orleans Casino. Bourbon Street and Ernest N. Morial Convention Center are also within 15 minutes. Canal at South Peters Stop and Canal at North Peters Stop are within a 2-minute walk.

DoubleTree by Hilton New Orleans Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 499 out of 1001 reviews" "
Rating 8 - Good. 235 out of 1001 reviews" "
Rating 6 - Okay. 137 out of 1001 reviews" "
Rating 4 - Poor. 68 out of 1001 reviews" "
Rating 2 - Terrible. 62 out of 1001 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Jacquice

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean but there was mold in the ceiling. There was a leak coming from the AC unit. Also, the heat did not work and it was super cold outside. For the price of the hotel, there needs to be an upgrade. The hotel was great as far as location.
Stayed 2 nights in Jan 2025

4/10 Poor

Nicholas

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Room was in poor condition. Not cleanliness but ac didn’t work. Wall was pealing and curtains were broken. Convenient location but hotel needs to be renovated.
Stayed 2 nights in Jan 2025

8/10 Good

Peyman

Business traveler
Liked: Cleanliness
Overall, satisfied and might go back. The hotel is short on amenities and parking is a huge pain. The valet is ridiculously too expensive
Stayed 4 nights in Jan 2025

8/10 Good

Lydia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area
Stayed 1 night in Dec 2024

10/10 Excellent

Windy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Dec 2024

10/10 Excellent

linda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. It was clean and updated. The staff was very friendly and accommodating with late check out and early arrival!
Stayed 1 night in Jan 2025

2/10 Terrible

Robyn

Traveled with family
Disliked: Cleanliness, staff & service
We checked in to our room and noticed a weird smell. Musty? I had to use the bathroom and when you opened the bathroom door, it smelled like a chlorine pool. I picked up the top lid to the toilet and there was dry urine all over the seat. Not just a little drop. ALL over the seat. I went downstairs and the woman that checked us in seemed unbothered and dismissive. We got a different room on a lower floor, but it makes me afraid to sleep here
Stayed 1 night in Jan 2025

8/10 Good

Andrea, Youngsville

Liked: Cleanliness, staff & service, property conditions & facilities
Close enough to walk to most popular places
Stayed 2 nights in Dec 2024

6/10 Okay

Karen

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Staff wasn’t available when we went to check in, didn’t give us any information about the area, after we checked out, we were charged for water that we did not take out of the room
Stayed 2 nights in Jan 2025

10/10 Excellent

Wanda Lee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice shuttle service to and from airport. Warm cookies a nice welcoming touch
Stayed 1 night in Dec 2024

10/10 Excellent

Wanda Lee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very walkable around the French quarter.
Stayed 1 night in Jan 2025

2/10 Terrible

Louie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk is rude, room AC was not working. Every night was hot. Notified front desk and it was ignored until i sent a text. Parking is valet only, beware… $60 a night and im a Diamond Hilton Member
Stayed 4 nights in Dec 2024

8/10 Good

Christos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located
Stayed 4 nights in Jan 2025

10/10 Excellent

Marisol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean. Friendly staff. Went for the Raiders vs Saints game. Elevators were slow game day because it was so busy but outside of that, we’d definitely stay again.
Stayed 3 nights in Dec 2024

6/10 Okay

michael

Traveled with family
Disliked: Staff & service, property conditions & facilities
Check in was unfriendly. Building is really old and some elevators were not working
Stayed 2 nights in Jan 2025

6/10 Okay

shuangyi

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Great location. Staff doesn’t seem enthusiastic in helping customers. Made three requests for towels. Never got them
Stayed 3 nights in Dec 2024

8/10 Good

David

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the location and the amenities of the venue were good.
Stayed 4 nights in Dec 2024

10/10 Excellent

Tara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and breakfast at the hotel was excellent
Stayed 1 night in Jan 2025

6/10 Okay

Christophori

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every night the walls sounded like a laundry machine was running.
Stayed 4 nights in Dec 2024

4/10 Poor

Jun

Traveled with family
Disliked: Staff & service
poor customer service, small room
Stayed 3 nights in Dec 2024

6/10 Okay

Brenda

Stayed 2 nights in Dec 2024

10/10 Excellent

Edward

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful, and room was clean love the location i give a 10 to the staff good job.
Stayed 2 nights in Dec 2024

2/10 Terrible

Meghan

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Absolutely horrible … front desk staff on all shifts are very rude, and of course the general manager Francis Carmillio was never available. Ask for towels never received them, Refrigerator did not work, requested 3 times to be fixed. Will never return to this hotel would rather pay more and stay somewhere where the staff is courteous. It cost nothing to be kind, and the staff needs to realize the guest contributes to their hourly wage. Very disappointing stay. Word of mouth goes along way, my family and friends go to New Orleans and I will share this horrible experience to all social media and anyone traveling.
Stayed 3 nights in Dec 2024

10/10 Excellent

Alfred

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the ease of checking in
Stayed 1 night in Dec 2024

8/10 Good

Elisha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only unpleasant issue was the elevator not working properly.
Stayed 1 night in Dec 2024