Search Aparthotels in New Nyanya

"I paid for this hotel at 5pm on 12th June but was told by the front desk lady named Rose at 7pm when I called that the hotel was sold out. She said she’d also communicated to Hotels.com, but I still don’t have a refund and nobody called to apologize for this error. Hotels.com can you pls get back to me about a refund "

"Frustrating experience with horrible people"

"Loved my stay at the apartment. Very clean and the staff are very friendly. However, it took the intervention of the manager for them to find my booking as it appeared hotel.com did not inform the apartment of our booking and considering that we just arrived after a long journey, I was not pleased about it. Also WiFi network is very bad in the apartment and we have to come out of the apartment each time to make and receive calls."

"Location good. Property poorly maintained, outdated furnishings, old equipment, staff confused or untrained. Generally, very poor experience. We had to leave just after 2 hours of our 2day booking because condition was unbearable."

"Quiet and peaceful "

"The hotel has all the standard fittings but very poor quality finishes and poor maintenance. I also checked in at a time when, as I found out, a change in ownership and management was taking place and so there was much confusion. My booking was not in the system and even the next day, when I checked out, the matter had still not been resolved. "