I knew when booking that this was just the lower level, but I assumed that it would be fine, it wasn't. Although the management was very polite and accommodating, even let us check in a little early since the unit was already cleaned, we could not get over all the "little" things that eventually added up to a lot. The walls really are ridiculously thin, and the upstairs neighbors were SO loud. We heard everything, the walking, the running, the music, everything! They were not bad neighbors mind you, it was a large group, with lots of kids, it's just that the walls are SO thin, it really could not be helped. In my opinion, this set-up is not ideal for multi families, but more for a college group of single adults or maybe a reunion where everyone knows each other and is one big happy family. We wanted to call a manager a few times but were unable to... due to the fact that there is no cell reception. We will not be returning, but I do have a few recommendations for the owners/managers:
1. throw away stained dishes, even though they are clean, they look dirty to renters.
2. consider adding a baking sheet in the kitchen, and maybe replace the broken wine opener.
3. consider adding a curtain or some blinds over both the front door and back door as they are wide open and visible to upstairs guests. One of them even waived at me as I laid in my bed because they were coming down the stairs. We ended up using a sheet to cover the front door.
4. Cleaning the walls, there are a few spots where it appears that a bug was killed/squashed but it wasn't cleaned up. It just makes the place look run down and unkept.
5. Replace the old torn up/ripped blanket in the armoire, it just makes the place feel "cheap"
6. Wash or replace the futon covers, they are badly stained.
7. The master shower has lots of mold and mildew, it needs some cleaning up.
8. consider adding a landline since cell reception is non-existent in the house. We were able to wander aimlessly outside and "catch" a signal a few times, but in case of an emergency, we would've had to jump in the car and drive somewhere to get a reception, which is not ideal when you are not familiar with the area and don't know where the ER is located.
9. I would recommend cancelling your wifi, it absolutely never worked and it doesn't much make sense to pay for it if no one can utilize it, but it's your money...
10. please consider replacing those mattresses, they are very old and extremely uncomfortable.