Schlitterbahn New Braunfels Waterpark - 7 min drive - 6.9 km
Landa Park - 8 min drive - 7.9 km
Getting around
San Marcos Station - 17 min drive
San Antonio International Airport (SAT) - 32 min drive
Restaurants
McDonald's - 10 min walk
Golden Corral - 14 min walk
Sonic Drive-In - 16 min walk
Taco Bell - 15 min walk
Taco Palenque - 7 min walk
About this property
Best Western Inn & Suites
Hotel near Gruene Hall
You can look forward to free continental breakfast, dry cleaning/laundry services, and a 24-hour business center at Best Western Inn & Suites. For some rest and relaxation, visit the spa tub. Stay connected with free in-room WiFi.
Other perks at this hotel include:
An outdoor pool
Free self parking
Express check-out, a computer station, and a 24-hour front desk
1 meeting room, a vending machine, and a TV in the lobby
Guest reviews say great things about the helpful staff
Room features
All 61 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and desk chairs.
More conveniences in all rooms include:
Pillowtop mattresses and free cribs/infant beds
Shower/tub combinations, free toiletries, and hair dryers
37-inch LCD TVs with premium channels
Refrigerators, on-request microwaves, and coffee/tea makers
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet
Parking and transportation
Free self parking on site
Food and drink
Free continental breakfast available daily 6:30 AM–9:30 AM
Things to do
Outdoor pool
Spa tub
Family friendly
Free cribs/infant beds
Laundry facilities
Microwave (on request)
Outdoor pool
Refrigerator
Conveniences
Front-desk safe
Vending machine
Guest services
24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Business services
24-hour business center
Computer station
Conference center (700 square feet of space)
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Wheelchair accessible (may have limitations)
More
Designated smoking areas (fines apply)
TV in lobby
Room amenities
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Free cribs/infant beds
Pillow-top mattress
Bathroom
Free toiletries
Hair dryer
Shower/tub combination
Towels
Entertainment
37-inch LCD TV
Cable channels
Premium channels
Food and drink
Coffee/tea maker
Microwave (on request)
Refrigerator
More
Connecting rooms available
Desk
Desk chair
Free local calls
Iron/ironing board
Laptop-friendly workspace
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Best Western Inn New Braunfels
Best Western New Braunfels
Best & Suites New Braunfels
Best Western Inn & Suites Hotel
Best Western Inn & Suites New Braunfels
Best Western Inn & Suites Hotel New Braunfels
Frequently asked questions
Does Best Western Inn & Suites have a pool?
Yes, this property has an outdoor pool.
Is Best Western Inn & Suites pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Best Western Inn & Suites?
Self parking is free at this property.
What time is check-in at Best Western Inn & Suites?
Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Best Western Inn & Suites?
Check-out is at 11:00 AM.
Where is Best Western Inn & Suites located?
Situated in New Braunfels, this hotel is within 1 mi (2 km) of Guadalupe River, Lake Dunlap, and Comal Park. New Braunfels MarketPlace and New Braunfels Conservation Society are also within 1 mi (2 km).
Best Western Inn & Suites Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Needed a place for a quick overnight stay and BW inn&suites was excellent! Friendly staff and no complaints from my end throughout my brief period of respite in New Braunfels— would stay again.
It was a nice hotel near the downtown area! Comfortable bed, nice sitting area and good sized mini fridge. No complaints! The breakfast was good, items were limited to for me due to my gluten intolerance but other than that it was good.
Noisy air conditioner—cooling not adjustable—no extra blanket, no water pressure in sink—over-all, a dingy gross room. What was to have been a four night stay was reduced to one and then we checked out. It was disgusting and we won’t be using Expedia for future travel needs.
A great place to rest after a long day on river tubing
Dante Daniel
Stayed 1 night in Jul 2024
6/10 Okay
Sergio
9 July 2024
Liked: Cleanliness, staff & service, room comfort
Check inn was slow and painful, multiple forms to fill out, front desk manually types all your information even after you have completed online….makes no sense. Room was overpriced noisy neighbours….
There is a newer part of the hotel with rooms opening to the hotel corridor. The part of the hotel we stayed in is the original older two story section with stairs (no elevator) and outside doors that has been tastefully remodeled. The room was quiet with a very comfortable bed. It is a nice size and well furnished including a microwave and refrigerator. The breakfast is good. It also has a nice pool which we did not use. It is convenient to the free way. stores, restaurants, and attractions. Since we have family nearby, we will be staying there whenever we visit them. I highly recommend this hotel.
The scrambled eggs were round disc didn’t seem fresh. Suggested electrical plates and switches be changed out to white and led lighting be put in. A little color of paint in the room to lighten it up. It would be nice if the lamps had USB ports in them or a wall jack. The landscaping up front with more flowers could give it more curb appeal
Pros: Check in was easy. The staff were very accomodating & friendly. The room was clean & very quiet.
Cons: Photo of outside of building on internet only shows the very front part of the hotel. This is an older hotel w/many outside entry rooms w/parking directly in front of your hotel room door. This did not feel particularly safe to us, so we requested an interior room. There are some interior rooms on the front of the hotel w/2 floors...however, there is no elevator, so all luggage must be carried by hand up the stairs. Not a huge issue for us but could be for someone older/physically challenged.