Baptist Memorial Hospital-Union County - 10 min walk - 0.9 km
Baptist Memorial Hospital - Union County - 11 min walk - 1.0 km
Sugaree's Bakery - 3 min drive - 2.8 km
Union County Heritage Museum - 4 min drive - 3.3 km
Shady Dell Park - 4 min drive - 3.9 km
Getting around
Memphis International Airport (MEM) - 73 min drive
Restaurants
Sonic Drive-In - 2 min drive
Bumpers Drive-In - 2 min drive
McDonald's - 10 min walk
George's Restaurant - 4 min drive
Wendy's - 8 min walk
About this property
Best Western New Albany
Property highlights
You can look forward to a free breakfast buffet, laundry facilities, and a fireplace in the lobby at Best Western New Albany. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a business center.
Other perks include:
A seasonal outdoor pool with sun loungers
Free self parking
An elevator, ATM/banking services, and a front-desk safe
Free newspapers, smoke-free premises, and coffee/tea in the lobby
Guest reviews speak highly of the helpful staff
Room features
All 60 rooms boast comforts such as laptop-friendly workspaces, as well as perks like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
Bathrooms with free toiletries and hair dryers
Flat-screen TVs with premium channels
Wardrobes/closets, refrigerators, and microwaves
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking and van parking available
Onsite parking includes off-street options
Food and drink
Free buffet breakfast available 6 AM–9 AM on weekdays and 7 AM–10 AM on weekends
Coffee/tea in common area(s)
Things to do
24-hour fitness center
Outdoor pool
Family friendly
Free cribs/infant beds
Laundry facilities
Microwave
Outdoor pool
Refrigerator
Snack bar/deli
Conveniences
ATM/banking services
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Guest services
24-hour front desk
Daily housekeeping
Laundry facilities
Business services
Business center
Computer station
Meeting rooms
Outdoors
Pool sun loungers
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Elevator
Pool hoist on site
Well-lit path to entrance
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
More
Fireplace in lobby
Smoke-free property
Room amenities
Bedroom
Bed sheets
Blackout drapes/curtains
Free cribs/infant beds
Heating
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels
Toothbrush and toothpaste (on request)
Entertainment
Cable channels
Flat-screen TV
Premium channels
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Connecting rooms available
Desk
Desk chair
Free local calls
Iron/ironing board
Laptop-friendly workspace
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The seasonal pool will be open from September 01 to April 01
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Comfort Inn Hotel New Albany
Best Western New Albany Hotel
Comfort Inn New Albany Hotel
Best Western New Albany Hotel
Best Western New Albany New Albany
Best Western New Albany Hotel New Albany
Frequently asked questions
Does Best Western New Albany have a pool?
Yes, this property has an outdoor pool.
Is Best Western New Albany pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Best Western New Albany?
Self parking is free at this property.
What time is check-in at Best Western New Albany?
Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. Late check-in is available during limited hours.
What time is check-out at Best Western New Albany?
Check-out is at 11 AM.
Where is Best Western New Albany located?
Situated in New Albany, this hotel is within a 15-minute walk of Baptist Memorial Hospital-Union County and Baptist Memorial Hospital - Union County. Sugaree's Bakery and Tanglefoot Trail are also within 3 mi (5 km).
Best Western New Albany Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Always nice helpful staff. Have stayed there several times
Jamie
Stayed 1 night in Oct 2024
10/10 Excellent
Carly
31 October 2024
Carly
Stayed 2 nights in Aug 2024
8/10 Good
Charles
22 October 2024
Charles
Stayed 1 night in Sep 2024
10/10 Excellent
Kent
Traveled with partner
13 October 2024
Liked: Property conditions & facilities
Located right off the interstate so easy to get in and out of. Breakfast was good and the bed very comfortable and the room was very quiet.
Kent
Stayed 1 night in Oct 2024
6/10 Okay
Keantrae
12 October 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Keantrae
Stayed 1 night in Oct 2024
4/10 Poor
Aneci
Traveled with family
12 October 2024
Liked: Staff & service
Disliked: Property conditions & facilities
We had to change bedrooms because the first was really dirty. But the whole place smells bad. The noise from other bedrooms is annoying, the ac didnt really work (besides blowing air). The breakfast was ok, nothing amazing for the price of the staying.
I remember when this hotel was Comfort Inn and then New Albany Inn. The remodel is beautiful. I only had issue with parking because it was limited with not many handicapped spaces, and cleanliness. But cleanliness an issue I have with most hotels. They do the bare minimum.
Edna
Stayed 2 nights in Aug 2024
10/10 Excellent
Tony
27 August 2024
Tony
Stayed 3 nights in Aug 2024
6/10 Okay
Verified traveler
Traveled with family
26 August 2024
Liked: Cleanliness, room comfort
Not great
Slow drain in sink. Room smelled like feet. Black specks in water for entire 3 day stay. Lost my key while out shopping and the desk staff didn't even ask for ID, just gave me key to room # I requested. I could have been anybody wanting to get in that particular room!