We chose this property because of the great reviews, but it didn’t live up to our expectations. There was rampant black mold in the bathroom along with a persistent unpleasant odor. The shower doors had apparently fallen off and were replaced with torn makeshift shower curtains and it made for an unpleasant experience. The terrace is a great place to watch the hot air balloons, but some mornings the cushions had not been turned to keep off the morning dew so were too wet to sit on and several of the wickers chairs were damaged and would pinch your legs. The sliding door to get to the terrace was very difficult to open. For whatever reason, the main road, access road and parking area were mainly dirt and very rutted. The entrance to the hotel is on the side and not well marked. Some of the staff were friendly and helpful while others seemed lackadaisical. The breakfast buffet was limited and inconsistent in number and quality of items offered day to day. Tables were cleared but not cleaned between guests and napkins, salt, pepper, sugar, etc. were not on each table or were not refilled as needed. I think this hotel might have once been good, but it seems that someone has given up and they don’t really care anymore.