Nelson & District Community Complex - 7 min walk - 0.7 km
Lakeside Park - 19 min walk - 1.6 km
Kootenay River - 1 min drive - 1.0 km
Whitewater Ski Resort - 18 min drive - 20.4 km
Getting around
Castlegar, BC (YCG) - 34 min drive
Restaurants
Kootenay Baker Cafe Coop - 2 min walk
A&W Restaurant - 7 min walk
Smashburger - 2 min walk
Torchlight Brewing Co - 9 min walk
Cantina Del Centro - 3 min walk
About this property
Cloudside Hotel
Hotel in the city center
You can look forward to a rooftop terrace, a garden, and laundry facilities at Cloudside Hotel. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
Free self parking
An area shuttle, express check-out, and express check-in
Luggage storage, smoke-free premises, and concierge services
Guest reviews give top marks for the helpful staff and location
Room features
All guestrooms at Cloudside Hotel have comforts such as premium bedding and air conditioning, in addition to amenities like free WiFi.
Extra amenities include:
Pillowtop mattresses and down comforters
Free toiletries and hair dryers
Flat-screen TVs with premium channels
Refrigerators, microwaves, and electric kettles
Languages
English, French, German, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Limited onsite parking
Wheelchair-accessible parking available
Area shuttle (surcharge)
Ski shuttle nearby
Family friendly
Laundry facilities
Microwave
Refrigerator
Conveniences
Water dispenser
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Laundry facilities
Luggage storage
Ski storage
Outdoors
Garden
Rooftop terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Wheelchair-accessible parking
Wheelchair accessible (may have limitations)
More
Smoke-free property
Room amenities
Bedroom
Air conditioning
Bed sheets
Ceiling fan
Down comforter
Pillow-top mattress
Premium bedding
Bathroom
Free toiletries
Hair dryer
Towels
Entertainment
Flat-screen TV
iPod dock
Premium channels
Satellite channels
Food and drink
Coffee/tea maker
Electric kettle
Microwave
Refrigerator
More
Iron/ironing board (on request)
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Express check-out available
Special check-in instructions
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Access code, staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
Property is also known as
Cloudside Hotel Nelson
Cloudside Nelson
Cloudside
Cloudside Hotel Hotel
Cloudside Hotel Nelson
Cloudside Hotel Hotel Nelson
Frequently asked questions
Is Cloudside Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Cloudside Hotel?
Self parking is free at this property.
What time is check-in at Cloudside Hotel?
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM.
What time is check-out at Cloudside Hotel?
Check-out is at 11 AM.
Where is Cloudside Hotel located?
Located in the heart of Nelson, this hotel is within a 5-minute walk of Tea Garden Salon & Spa, Bodhi Day Spa, and Touchstones Museum. Baldface Lodge and Cottonwood Falls Park are also within 5 minutes.
Cloudside Hotel Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Superb stay. Only one night, wished we had stayed for several more. Just a warning - steep stairs in the front to get to the hotel. Never tried the back entrance, so I do not know about that. Would definitely stay here again if in Nelson.
We loved staying here! The house has a great story. We had a small room, but it was just enough for what we needed. I want to go back and stay in one of the larger rooms. They look like fun. The staff were helpful and kind. Parking, as is for all facilities in Nelson, is a problem. The Cloudside handles that by paying parking meters of patrons wherever they park.
The room and bathroom were clean and comfortable. There are a lot of stairs in the hotel, so be aware. It’s in a great location right downtown so you can walk everywhere.
Catherine
Stayed 2 nights in Sep 2024
6/10 Okay
Dean
Traveled with partner
10 September 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
Quaint house, lots of character except our room was extremely small -- our coffee bar and fridge was less than ideal, It was down the hall and shared with other guests Not one of our better stays
The staff were excellent. The room was amazing and comfortable in every way. We'll be back!
Craig
Stayed 1 night in Sep 2024
6/10 Okay
Verified traveler
3 September 2024
Liked: Cleanliness, staff & service
The room we stayed in was exceptionally small. For nearly $200/ night, it features a great location, but the mattress was dated, the room was hot, and there was no in room coffee maker.
A beautiful characterful grand home caringly made into a fine hotel. Room was well appointed, albeit small - the Fir room, and perhaps we should in retrospect have taken a bigger room. Top notch hotel, thank yiu Chris. Loved the useful local dining options info card and the especially informative write up on Starbucks.
Love the overall vibe of this hotel. Super clean, great amenities. No elevator, as it is an old house but it’s been renovated nicely. It feels cozy, with a hint of luxury.
Huge, beautiful room, with a little sun porch. The staff couldn't have been more helpful and friendly. There was only room for four cars in their parking lot but if you had to park on the street they even fed the meter for you. We would absolutely stay there next time we're in Nelson