The SPA Retreat Boutique Hotel

4.5 star property
Elegant adults-only beach hotel

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December 2024

Photo gallery for The SPA Retreat Boutique Hotel

Exterior
Body treatments, aromatherapy, hot stone massages, deep-tissue massages
Aerial view
Seaside Handcrafted Stone Cottage | Premium bedding, minibar, in-room safe, desk
Breakfast, lunch, dinner served; international cuisine, beach views

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • All inclusive
    All inclusive
  • Pool
    Pool
  • Parking available
    Parking available
  • Room service
    Room service

Room options

Available filters for rooms
Showing 4 of 4 rooms

Retreat Suite

Highlights

Furnished balcony or patio
Air conditioning
LED TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 55.7 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Garden Handcrafted Stone Cottage

Highlights

Furnished balcony or patio
Air conditioning
LED TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 54 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Rooftop Handcrafted Stone Cottage

Highlights

Furnished balcony or patio
Air conditioning
LED TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 54 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Seaside Handcrafted Stone Cottage

Highlights

Furnished balcony or patio
Air conditioning
LED TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 54 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Map
West End Road, Negril, Westmoreland

What's nearby

  • Negril Cliffs - 14 min walk
  • Seven Mile Beach - 2 min drive
  • Time Square Mall - 3 min drive
  • Negril Lighthouse - 4 min drive
  • Kool Runnings Water Park - 10 min drive

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 114 min drive

Restaurants

  • ‪Rick's Café - ‬3 min drive
  • ‪Fries Unlimited - ‬2 min drive
  • ‪Sweet Spice Restaurant - ‬3 min drive
  • ‪Burger King - ‬19 min walk
  • ‪Push Cart - ‬19 min walk

About this property

The SPA Retreat Boutique Hotel

Luxury hotel near Negril Cliffs
Located close to Time Square Mall and Seven Mile Beach, The SPA Retreat Boutique Hotel provides an airport shuttle, a grocery/convenience store, and a terrace. This hotel is a great place to bask in the sun with beachfront dining, sun loungers, and a beach shuttle. Treat yourself to a sports massage, a body scrub, or aromatherapy at The Spa, the onsite spa. The on-site international cuisine restaurant, Blue Mahoe Restaurant, offers breakfast, lunch, dinner, light fare, and ocean views. In addition to a garden and a library, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers and pool umbrellas
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Beach towels, a porter/bellhop, and smoke-free premises
  • A front-desk safe, tour/ticket assistance, and 1 meeting room
Room features
All guestrooms at The SPA Retreat Boutique Hotel include comforts such as free international calls and premium bedding, in addition to perks like air conditioning and bathrobes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch LED TVs with premium channels
  • Furnished balconies or patios, ceiling fans, and daily housekeeping

All inclusive details

All-inclusive room rates at The SPA Retreat Boutique Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All meals and snacks included
Limited gourmet or à la carte dining

Water activities

Snorkeling

Languages

English

Property amenities

Restaurants on site

  • Blue Mahoe Restaurant

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Reflexology
  • Spa open daily

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Sunday (8 AM - 8 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests should notify this property in advance of their anticipated arrival time.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

This property welcomes adults only
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8 to 23 per person
  • Airport shuttle fee: USD 80 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 15 years old are not allowed in the spa

Property is also known as

Boutique Hotel SPA
Boutique Retreat
Boutique SPA Hotel
Retreat Boutique
SPA Boutique Hotel
SPA Retreat Boutique
SPA Retreat Boutique Hotel
SPA Retreat Boutique Hotel Negril
SPA Retreat Boutique Negril
SPA Retreat Hotel
Heart Beat Seaside Retreat Negril
The Spa Retreat Hotel Negril
The Spa Retreat Hotel Negril
The SPA Retreat Boutique Hotel Hotel
The SPA Retreat Boutique Hotel Negril
The SPA Retreat Boutique Hotel Hotel Negril

Frequently asked questions

Does The SPA Retreat Boutique Hotel have a pool?

Yes, this property has an outdoor pool.

Is The SPA Retreat Boutique Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The SPA Retreat Boutique Hotel?

Self parking is available for a fee. Limited spots are available.

What time is check-in at The SPA Retreat Boutique Hotel?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM.

What time is check-out at The SPA Retreat Boutique Hotel?

Check-out is at noon.

Does The SPA Retreat Boutique Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 80 per vehicle applies.

Are there all-inclusive benefits at The SPA Retreat Boutique Hotel?

Some rate plans available at this hotel are all-inclusive.

Where is The SPA Retreat Boutique Hotel located?

Located in West End, this luxury hotel is within 2 mi (3 km) of Negril Cliffs, Seven Mile Beach, and Time Square Mall. Negril Lighthouse and Negril Hills Golf Club are also within 6 mi (10 km).

The SPA Retreat Boutique Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 167 out of 210 reviews" "
Rating 8 - Good. 32 out of 210 reviews" "
Rating 6 - Okay. 7 out of 210 reviews" "
Rating 4 - Poor. 3 out of 210 reviews" "
Rating 2 - Terrible. 1 out of 210 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re seeking peace, serenity, and amazing sunsets while dining, “ The Spa Retreat” is the place for you! The grounds are lush with plenty of greenery and flowers. The cottages ( Sea View) are quaint, cozy, comfortable, and relaxing. Listening to the waves, while watching the “Seaview” from the patio is the icing on the cake. The food and drinks are not included, but are reasonable priced and absolutely delicious!! The staff are friendly and very accommodating. I WILL return, often! I LOVE this place!
Stayed 4 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet would be a great place to go for a relaxing getaway. Staff was very friendly and accommodating. Would definitely stay here again.
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful piece of heaven. The staff and service were great and the property was the perfect place to relax. Quiet and the views and sunset were ........ The Spa and massages by the ocean were very romantic as well so we got 2!!!!! Hope to go back very soon
Stayed 6 nights in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The property and views were lovely. However this place is definitely not worth what they’re charging. I would say it’s worth maybe $150 a night. Also, service in restaurant is painfully slow and the menu is not at all impressive. I had breakfast one morning and I assumed coffee refills were free as they normally are when you have coffee anywhere else. She did not inform me they weren’t and I she charged $10 for coffee!! I complained that she should have told me and she didn’t even care. I was excited too about snorkeling as they told me they have snorkel gear for guests. The day I wanted to go I was told they don’t have any fins :( The rooms are nice but a little outdated and again they are nothing special. The bartender Ricardo was very nice though I will say that. I won’t stay here again if I were to go back to Negril and wanted to stay on the cliffs I would go to Rockhouse which is an amazing hotel and where I wanted to go before booking at the Spa retreat.
Stayed 3 nights in Mar 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Friendly staff and great service. The owner Christina was nice enough to upgrade to a seaside cottage which was so appreciated.
Stayed 3 nights in Mar 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Last year when I began researching hotels to celebrate my first anniversary with my wife I stumbled upon the name "The SPA Retreat Boutique Hotel." I remember seeing only 2 bad reviews and in my opinion they seemed unfair. I was not yet ready to book, however, after reading the other outstanding reviews I HAD to go see for myself and most certainly was not disappointed. To begin, we were offered a room upgrade on account of our anniversary celebration (Thank you Spa Fam!). EVERYONE on staff was very pleasant and helpful! The hotel is breathtakingly beautiful, especially at sunset! As an avid "foodie" I can report without a doubt that the food at the Blue Mahoe Restaurant onsite was AMAZING! Having discussed it with my wife, we have concluded that our stay at the The SPA Retreat Boutique Hotel has been our BEST hotel stay in Jamaica to date. You should definitely try it... it's perfect for couples!
Stayed 3 nights in Feb 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great intimate resort for couples! Very calm and lowkey type of vacation vibe where you can just relax by the pool, soak in the sun & jam to some tunes. Oh and the amazing spa packages! Cons: not many food options but the food was good . I don’t eat much so opted out of their meal package (which was expensive in my opinion) . There weren’t many activities on site, or really any at all outside of cliff jumping and a really nice date night on the beach type of thing. And it wasn’t until the end of my trip where I seen there was actually a water park nearby. Would’ve loved checking that out. Staff never mentioned itz Overal I’d recommend this resort for a nice little 3 nights trip for a couple that just wants to relax and completely unwind. There’s really not much to do outside of getting drinks, eating and laying out by the pool. So if you’re adventurous I’d say skip out on this one because you will get bored fast.
Stayed 3 nights in May 2019

2/10 Terrible

Nia, New York

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
BED BUGS. While this resort is so beautiful and the staff is the ABSOLUTE best, the villa that my boyfriend and I stayed in left us itchy and paranoid. By the last day of our trip, we became itchy but honestly thought it may have been mosquito bites or something. But as we traveled back home, the itchiness began and we were covered in itchy bumps. Our friends who also joined us on the trip confirmed they had bites too. Please note these were NOT sand fleas as the owner tried to imply to my friend via email (she only responded to her email and not mine. I'm assuming the pictures of my raw boyfriend's back covered in bumps was too much for her). There's only a small section of sand on the property and our feet were not bitten up at all so we knew the bites were not from sand fleas. The most disappointing part of this entire situation is that the owner has not responded to any of my emails which include photos of our bites. Again, the property and service was lovely but I cannot bring myself to recommend this property to anyone and Expedia should take this property off of the listing until the bed bugs are addressed. I'm currently awaiting for Expedia to get back to me on next steps since the manager of the property refuses to respond to any of our emails.
Stayed 2 nights in Jan 2021

10/10 Excellent

Danielle, Seattle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Spa Resort was amazing and I would highly recommend. It is located at the beginning of the cliff side, so the fall into the water is isn’t as high. The rooms were spacious, clean and modern. I especially loved the cozy robes. The balconies provide a great space to take in the views and hang with friends. The staff at the spa were attentive and friendly and services were impeccable. Would highly recommend a visit to the Spa.
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff that was willing to accommodate any issues that I had.
Stayed 7 nights in Dec 2020

10/10 Excellent

Marc, Indiana, USA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the design, and the continuous views of the ocean. The ocean water was clean and a delightful place to swim. The saltwater pool was lovely, and the service was consistently hospitable and friendly. We used the spa service once, and the restaurant a-la-carte for at least a dozen meals, which turned out to be most economical for us. We will be back!!!
Stayed 6 nights in Nov 2020

10/10 Excellent

LF, New York

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is great for relaxation in a cozy ADULT only environment. The staff was EXCEPTIONALLY Good and inviting!!!! Be aware that there in no Beach on the property but there is access to the Water.
Stayed 5 nights in Jul 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Spa Retreat was very quiet, clean, and a great place to relax on beautiful grounds. We ate at 6-7 different restaurants during our stay in Negril and the food at Blue Mahoe was our favorite on the island as well.
Stayed 2 nights in Feb 2020

10/10 Excellent

Suzanne, Groton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and nice boutique feel. The bar had a fun happy hour every day. Amazing sunsets.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the peace and quiet of this small resort, great views and nice cabin with front porch. Restaurant prices a little high, and beware of coffee prices! They sat down a carafe of coffee on our table and then charged us $10.00, they charge for each (small) cup. Got three different explanations for coffee prices from three servers?! There are two great breakfast places to walk to from here...Patsy's and Canoe, both within five minutes. And Patsy's has great desserts and ice cream too. Didn't know until we got the bill that we paid $24.00 for two pieces of cheesecake at Spa, thought that was a bit high!
Stayed 7 nights in Jan 2020

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place....
Absolutely a great place. This is a hidden gem in Negril- unreal views, great staff and top shelf food. This place is real "chill" so if your looking for a hard core party scene or late night antics, look elsewhere...if your looking for a nice quiet top shelf spot this is the place. Rooms are clean, large and very comfortable. The road noise can be an issue if that bothers you, but they provide a white noise machine that basically makes it all go away. The spa is in the cliff section, so no beach, but you can swim in the ocean- the resort has a few landings that give access to the water, plus the pool is right on the cliffs and is nice to swim in. The restaurant and bars are great and the food is top shelf. The owner is a great guy and his dogs are very friendly. If your afraid of dogs, no worries...they listen to him and will leave you alone if he tells them to. Overall a great experience and we will be back
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2019

10/10 Excellent

Kerry-Ann, London

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Everything was great. Absolitely loved the quaintness and how beautiful the room was. Staff was very friendly and accommodating. Front desk, Bar, security and restaurant.
Stayed 1 night in Jan 2020

8/10 Good

Troy, Winnipeg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the private little sand beach right on the cliffs, however, the resort does not maintain it so guests could use it. Would’ve been nice to see it raked each morning.
Stayed 7 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Road noise can be intrusive. Staff were excellent, especially Shane and Charmaine 1
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Stayed 1 night in Dec 2019

10/10 Excellent

Jay, Guilford Ct

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like it here the staff, service, food, this is a great getaway place quite clean comfortable.
Stayed 4 nights in Nov 2019

10/10 Excellent

J, Kingston

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about the property and my stay. I will definitely stay here again.
Stayed 1 night in Nov 2019