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Tensing Pen Hotel

4.0 star property
Escape to this upscale retreat where Caribbean cuisine meets ocean views. Rejuvenate with a deep-tissue massage or lounge by the pool surrounded by tropical beauty.

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Photo gallery for Tensing Pen Hotel

Aerial view
Aerial view
Sundeck
Point of interest
Sundeck

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • Spa
  • Room service
  • 24/7 front desk

Room options

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Showing 2 of 2 rooms

View all photos for Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View | In-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed, Ocean View

Highlights

Patio
Individually furnished
Individually decorated
Air conditioning
Refrigerator
Ceiling fan
Private bathroom
Hair dryer
  • 20 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Garden View

Superior Garden View | In-room safe, individually decorated, individually furnished

Superior Garden View

Highlights

Individually furnished
Individually decorated
Air conditioning
Refrigerator
Ceiling fan
Private bathroom
Hair dryer
Champagne service
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
West End Road, P.O. Box 3013, Negril, Westmoreland

What's nearby

  • Negril Lighthouse - 14 min walk
  • Negril Cliffs - 2 min drive
  • Time Square Mall - 6 min drive
  • Seven Mile Beach - 11 min drive
  • Negril Hills Golf Club - 12 min drive

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 110 min drive

Restaurants

  • ‪Rick's Café - ‬3 min walk
  • ‪Sweet Spice Restaurant - ‬6 min drive
  • ‪Fries Unlimited - ‬5 min drive
  • ‪Burger King - ‬5 min drive
  • ‪Push Cart - ‬16 min walk

About this property

Tensing Pen Hotel

Luxury upscale hotel near Negril Cliffs
Located close to Seven Mile Beach and Negril Hills Golf Club, Tensing Pen Hotel provides free continental breakfast, a terrace, and shopping on site. For some rest and relaxation, visit the outdoor treatment areas, and indulge in a sports massage, a body scrub, or a facial. The on-site Caribbean cuisine restaurant, The Lodge, offers breakfast, lunch, dinner, and ocean views. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • A roundtrip airport shuttle (surcharge), babysitting (surcharge), and coffee/tea in the lobby
  • A banquet hall, a 24-hour front desk, and a gift shop
Room features
All guestrooms are individually furnished, and offer amenities such as free WiFi, safes, and room service.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Wardrobes/closets, refrigerators, and childcare services

Awards and affiliations

Tensing Pen Hotel is listed in the 2021 Travel + Leisure 500.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free continental breakfast available daily 7:30 AM–10:30 AM
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • The Lodge

Things to do

  • Outdoor pool
  • Shopping
  • Spa services
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Conveniences

  • Banquet hall
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Accessible airport shuttle
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Bed sheets
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Champagne service
  • Refrigerator

More

  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 PM
Late check-in subject to availability
Late check-in fee for check-in between noon and 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 60.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 100.00 per person (one-way)
  • Airport shuttle fee per child: USD 50.00 (one-way), (up to 12 years old)
  • Late check-in fee for check-in between noon and 8:00 PM
  • Rollaway bed fee: USD 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Pen Hotel
Tensing Pen
Tensing Pen Hotel
Tensing Pen Hotel Negril
Tensing Pen Negril
Tensing Pen Jamaica
Tensing Pen Hotel Hotel
Tensing Pen Hotel Negril
Tensing Pen Hotel Hotel Negril

Frequently asked questions

Does Tensing Pen Hotel have a pool?

Yes, this property has an outdoor pool.

Is Tensing Pen Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Tensing Pen Hotel?

Self parking is free at this property.

What time is check-in at Tensing Pen Hotel?

Check-in start time: 3:00 PM; Check-in end time: 2:30 PM. Late check-in is available from noon–8:00 PM for a fee.

What time is check-out at Tensing Pen Hotel?

Check-out is at noon.

Does Tensing Pen Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 100.00 per person applies.

Where is Tensing Pen Hotel located?

Located in West End, this luxury hotel is 1 mi (1.7 km) from Negril Cliffs and within 6 mi (10 km) of Seven Mile Beach and Negril Hills Golf Club. Blue Hole Mineral Springs is 8.3 mi (13.3 km) away.

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Tensing Pen Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 176 out of 220 reviews
Rating 8 - Good. 35 out of 220 reviews
Rating 6 - Okay. 5 out of 220 reviews
Rating 4 - Poor. 4 out of 220 reviews
Rating 2 - Terrible. 0 out of 220 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful views and resort
Beautiful resort, we only stayed for one night and loved it, wish we stayed longer! The location is stunning!
Stayed 1 night in Nov 2024

10/10 Excellent

ALLEN T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and helpful.
Stayed 7 nights in May 2024

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
The place was quiet and unique. AC was cool and they cleaned up well after hurricane.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing, romantic, beautiful place. Staff were awesome! food delicious.
Stayed 2 nights in May 2024

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Very relaxing and chill atmosphere. Friendly and helpful staff.
Stayed 2 nights in Mar 2023

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tensing Pen is a fabulous place. It’s showing its age a bit, and isn’t what was when I came in 2012, when it was world class, but then Negril seems to have struggled a bit as well. Despite these deficits, it remains an amazing place to completely relax, unwind, and go off grid. If you like the bohemian feel and want to step away to another world, this is the spot. The natural beauty, combined with great food, and wonderful staff make this a hidden gem.
Stayed 4 nights in Aug 2024

10/10 Excellent

Chrystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone extremely help and nice, would recommend 10/10
Stayed 3 nights in Aug 2023

10/10 Excellent

Nadira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about Tensing. It took me 3 weeks to find this place. The hotel staffs were excellent including our driver Tony. My hubby and I had a wonderful time and the scenery is so beautiful. Thanks guyssss !!!! Def gonna recommend you guys to our friends and family

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What an amazing experience - Tensing Pen!
Tensing Pen was by far one of the best resorts we have ever stayed at. The staff and team at the resort were friendly and personal. I went for my birthday and they all wished me warm wishes on the day. They went out of their way to make us feel like valued guests, something you don’t experience at a large resort. Their accommodations are wonderful and the location is a dream. From check in, to dinner to hanging out by the pool at the resort, truly an experience we will never forget. The Tensing Pen resort is the best out there.
Stayed 2 nights in Nov 2023

10/10 Excellent

CHERYL

Liked: Cleanliness, staff & service, amenities
Enjoyed every part of this resort. Quiet, intimate, great food, beautiful grounds, amazing cliffs, no beach beggars, friendly staff, 3 beautiful dogs on site, snorkeling and bridge jumping! Just a great experience and I will definitely go back and recommend. If you are looking for a crazy drunken party scene you won’t find it here. If you want cheap all inclusive food you won’t find it here. This is a place to unwind and relax. Perfect for what we wanted.

10/10 Excellent

Dorota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Magical Retreat - Tensing Pen Hotel What a beautiful surprise! My husband and I travel extensively, and we believe that the hotel you choose plays a significant role in making a vacation truly memorable. I can’t say enough good things about the Tensing Hotel—it’s simply magical. From the moment we arrived, it felt as though we had the entire place to ourselves. We stayed in a villa with an ocean view, and it was worth every penny of the upgrade. Waking up to the sight of the ocean each morning was nothing short of breathtaking. The food at Tensing is exquisite. The quality, the menu—everything is prepared fresh to order by a talented chef. It’s a paradise, secluded yet sophisticated, with a design that beautifully reflects Jamaican culture. We are definitely coming back! Beyond the hotel itself, the Jamaican people are incredibly kind and welcoming, which added to the overall experience. I don’t think this warmth is unique to just this hotel; it seems to be a hallmark of Jamaican hospitality in general.
Stayed 5 nights in Aug 2024

10/10 Excellent

Alena

Liked: Property conditions & facilities
Stayed 7 nights in Dec 2024

8/10 Good

Gary

Stayed 4 nights in Sep 2024

10/10 Excellent

Chanta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Vincent

Stayed 2 nights in Nov 2023

10/10 Excellent

CHERYL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2023

10/10 Excellent

teresita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want peace and relaxation, this place is perfect. Great scenery, quiet and beautiful.
Stayed 3 nights in May 2022

10/10 Excellent

CHANTA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in, the staff, the premises were all amazing. I wish I stayed here for the entire trip but everyone suggested that I split the trip between the cliffs and the beach. Truth be told, when I booked, they only had one night available. It was worth it. My god what a beautiful place! The views, the food and the staff. I experienced some homophobia in Negril but not at Tensing Pen. So thank you! I will definitely be returning!
Stayed 1 night in Apr 2021

8/10 Good

Verified traveler

Stayed 3 nights in Apr 2021

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay very much!
Stayed 3 nights in Dec 2020

10/10 Excellent

Nita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
us Time
The Staff was Amazing. It’s a place to spend quality time with your partner. No, tv on the property made it easy to spend time
Stayed 2 nights in Oct 2020

10/10 Excellent

Adrian, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am in love with this place and I cant wait to be back in Jamaica to stay there
Stayed 1 night in Jul 2020

8/10 Good

Danica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spectacular Views
We typically stay on the beach when we visit Jamaica but I decided to try something new so we stayed West End side of Negril instead of 7 mile beach. It was my husband birthday celebration and we were NOT disappointed. We loved it!! The views were out of this world spectacular. The grounds were quiet and tranquil and full of trees and flowers. Our ocean view room was breathtaking. We watched the sunset from our balcony. We had trees surrounding our balcony so it felt like we were on a private island. Some additional details beds were super comfortable I personally hated the pillows because they were soft instead of firm. There was no TV in the room but we didn’t care. We wanted to relax. Bathroom was very spacious but water pressure not so great. My only complaint is against the food. I wasn’t impressed and to be fair my husband is a chef so my palette and standard is VERY high. I thought food was a bit overcooked for my personal taste. Otherwise staff was very friendly and helpful. I would definitely recommend staying here and we will definitely return. Bonus this location is walking distance to the famous Rick’s Cafe.
Ocean view from bridge
Outside shower
Front entrance
Day view from room
Stayed 3 nights in Sep 2020