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"We stayed here while hiking the nakasando trail and it was the best decision. The onsen was beautiful. Everything was clean. Staff were superb. The dinner and breakfast buffets were amazing. Can’t wait to come back. "

"We liked the convenience to station and quietness. The staff were lovely. We would have preferred without the music on a short monotonous loop in the corridors from 6.30 and in the public bath but that was a minor issue. Overall a great experience "

"Great place to stay in nakatsugawa. Very friendly and clean. "

"Perhaps be more flexible on check in time. It was drizzling n cold. We arrived at 14.10 but were not able to chk in as the staff said the room was not ready. Otherwise everything was perfect n highly recommend"

"Beautiful views. Not very baby friendly but they do offer provate family bath that you can rent for the whole family which was nice."

"We’ve just spent two wonderful nights, here, and everything has been perfect. The hotel is miles from anywhere so you either need a car or use the hotel shuttle bus to ferry you to and from the nearest station. The staff are so friendly and helpful. The highlight was the traditional Japanese meals served in a private dining area. Every course (they kept on coming) is a wonderful new ‘taste surprise’. We also hired the private Onsen, for an hour; another new experience. If you like being well looked after and being away from the hustle and bustle of the cities, this is for you!"

"Nice walk from train station through town past museum"

"Lovely hotel and onsen with wonderful food! The onsen area was beautiful. We would definitely stay here again."

"It was the most uncomfortable bed I have ever tried to sleep on. There was no padding on the springs. I could feel the springs. No official wifi in the hotel, but manager allowed me to access the office wifi. I would not recommend this hotel. There must be better hotels for the price."