6/10 Okay
Crystal Blue P.
8 December 2024
Liked: Cleanliness, check-in, communication, location
Disliked: Listing accuracy
Before Booking - Confirm if home is still under construction!
The stay was disappointing due to ongoing construction issues and the chaos that followed. Repairs were not mentioned in the initial listing of the house and details were only shared after booking. Repairs were stated for Oct, not the last wk of Nov during the stay. When notified by the host the wk before arrival that repairs were still underway, at that point it was too late to cancel for a full refund. Photos sent by the host showed minor repair but the reality was totally different when workers were actually working. On the 1st morning, loud construction began at 7am and a water line break caused a water outage. Although the host apologized, offered free golf cart use and sent treats no discount was provided despite the inconveniences.The property had addt'l issues: a leaking downstairs tub rendered a bathroom unusable for bathing and an extra living/game area was actually a damp, smelly garage room. The backyard patio was inaccessible due to caution tape. A rat was seen on the upper patio one evening, raising concerns. The bedroom and bathroom layout was inconvenient with no private bathroom - each room shares a bathroom, except the garage room.The overall annoyance from construction, combined with the numerous inconveniences made the stay frustrating. While efforts were made to enjoy the trip, the property was not as advertised and should not have been listed for rental during repairs. This experience left us feeling slighted and would not book this property again.
Crystal Blue P.
Stayed 4 nights in Nov 2024