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Sandals Royal Bahamian - ALL INCLUSIVE Couples Only

4.5 star property
Adults-only beach property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sandals Royal Bahamian - ALL INCLUSIVE Couples Only

Exterior
Couples treatment rooms, sauna, spa tub, body treatments, aromatherapy
Couples treatment rooms, sauna, spa tub, body treatments, aromatherapy
Boating
On the beach, white sand, sun loungers, beach umbrellas

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Free airport shuttle
    Free airport shuttle
  • All inclusive
    All inclusive
  • Parking included
    Parking included
  • Gym
    Gym

Room options

West Bay Swim-up Oversized Club Level Junior Suite (HSUP)

Highlights

Soundproofed
Air conditioning
Club Lounge
Refrigerator
TV
Ceiling fan
Eco-friendly toiletries
Private bathroom
  • Sleeps 2
  • 1 King Bed

East Bay Beachfront Swim-up Butler Suite (BSUP)

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Ceiling fan
Eco-friendly toiletries
Private bathroom
Hair dryer
  • Beach view
  • Sleeps 2
  • 1 King Bed

East Bay Premium (PE)

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Ceiling fan
Eco-friendly toiletries
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

East Bay Poolside Walkout Club Level Room (PC)

Highlights

Furnished patio
Soundproofed
Air conditioning
Club Lounge
Refrigerator
TV
Ceiling fan
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

Island Village One Bedroom Butler Villa Suite w/ Balcony Tranquility Soaking Tub (VS1)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Refrigerator
TV
Ceiling fan
  • Sleeps 2
  • 1 King Bed

East Bay Honeymoon Zen Garden Room (HH)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Refrigerator
TV
Ceiling fan
Eco-friendly toiletries
Hair dryer
  • Sleeps 2
  • 1 King Bed

Island Village Club Level Junior Villa Suite w/ Outdoor Tranquility Soaking Tub (VJS)

Highlights

Soundproofed
Air conditioning
Club Lounge
Refrigerator
TV
Ceiling fan
Separate bedroom
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

East Bay Oceanview Grande Luxe (OB)

Highlights

Balcony
Soundproofed
Air conditioning
Refrigerator
TV
Ceiling fan
Separate bedroom
Eco-friendly toiletries
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

East Bay Oceanview Premium (LO)

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Ceiling fan
Eco-friendly toiletries
Private bathroom
Hair dryer
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

East Bay Honeymoon Beachfront Butler Suite (BP)

Highlights

Furnished balcony
Separate dining area
Soundproofed
Air conditioning
Refrigerator
TV
Ceiling fan
Eco-friendly toiletries
  • Ocean view
  • Sleeps 2
  • 1 King Bed

East Bay Oceanview Luxury (GL)

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Ceiling fan
Eco-friendly toiletries
Hair dryer
Private bathroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

East Bay Beachfront Club Level Room (BC)

Highlights

Furnished balcony
Separate dining area
Soundproofed
Air conditioning
Club Lounge
Refrigerator
TV
Ceiling fan
  • Beach view
  • Sleeps 2
  • 1 King Bed

Island Village Walkout Butler Hideaway Villa Suite w/ Private Pool (VPS)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Refrigerator
TV
Ceiling fan
  • Sleeps 2
  • 1 King Bed

Island Village One Bedroom Butler Villa Suite w/ Private Pool (V1PP)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Refrigerator
TV
Ceiling fan
  • Sleeps 2
  • 1 King Bed

Island Village One Bedroom Walkout Butler Villa Suite w/ Private Pool (VPP)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Refrigerator
TV
Ceiling fan
  • Sleeps 2
  • 1 King Bed

West Bay Honeymoon Oceanview One Bedroom Butler Suite (WS)

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Ceiling fan
Separate bedroom
Eco-friendly toiletries
Private bathroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

East Bay Zen Garden Room (GV)

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Ceiling fan
Eco-friendly toiletries
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

West Bay Honeymoon Hideaway Swim-up Crystal Lagoon Zen Butler Suite (ZSS)

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Ceiling fan
Eco-friendly toiletries
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

East Bay Zen Garden Walkout Club Level Room (WC)

Highlights

Furnished patio
Soundproofed
Air conditioning
Club Lounge
Refrigerator
TV
Ceiling fan
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

Island Village Honeymoon Luxury Villa Room (LVR)

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Ceiling fan
Separate bedroom
Eco-friendly toiletries
Hair dryer
  • Sleeps 2
  • 1 King Bed

West Bay Grande Luxe Walkout Oversized Club Level Junior Suite (WJS)

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Ceiling fan
Eco-friendly toiletries
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

East Bay Honeymoon Oceanview Club Level Room (HC)

Highlights

Balcony
Soundproofed
Air conditioning
Club Lounge
Refrigerator
TV
Ceiling fan
Eco-friendly toiletries
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

West Bay Oceanfront Penthouse One Bedroom Butler Suite (PWS)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Refrigerator
TV
Ceiling fan
Separate bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

West Bay Honeymoon Oceanview Club Level Suite (JS)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Refrigerator
TV
Ceiling fan
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

West Bay Honeymoon Club Level Oversized Junior Suite (HG)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Club Lounge
Refrigerator
TV
Ceiling fan
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

West Bay Oceanview Penthouse Club Level Suite (PJS)

Highlights

Soundproofed
Air conditioning
Club Lounge
Refrigerator
TV
Ceiling fan
Eco-friendly toiletries
Private bathroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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Spa
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The price is SAR 1,399
SAR 1,690 total
includes taxes & fees
13 Dec - 14 Dec
Warwick Paradise Island- All Inclusive- Adults Only

About the neighborhood

Map
West Bay Street, Cable Beach, Nassau, New Providence, 13005

What's nearby

  • Cable Beach - 5 min walk - 0.5 km
  • Lake Cunningham - 16 min walk - 1.4 km
  • Caves Beach - 6 min drive - 5.0 km
  • Unicorn Village Resort - 7 min drive - 6.4 km
  • Junkanoo Beach - 12 min drive - 7.1 km

Getting around

  • Lynden Pindling Intl. Airport (NAS) - 9 min drive

Restaurants

  • ‪Café Madeleine - ‬3 min drive
  • ‪Baha Bay Beach Club - ‬18 min walk
  • ‪Marcus at Baha Mar Fish+Chop House - ‬18 min walk
  • ‪Out Island Bar - ‬4 min drive
  • ‪Monkey Bar - ‬3 min drive

About this property

Sandals Royal Bahamian - ALL INCLUSIVE Couples Only

All-inclusive eco-certified property near Cable Beach
Consider a stay at Sandals Royal Bahamian - ALL INCLUSIVE Couples Only and take advantage of a free roundtrip airport shuttle, a swim-up bar, and a beach bar. This property is a great place to bask in the sun with a white sand beach, beach massages, and sun loungers. Treat yourself to a manicure/pedicure, a body wrap, or a facial at Red Lane Spa, the onsite spa. At the 10 on-site restaurants, enjoy breakfast, lunch, dinner, and Mediterranean cuisine. Fitness classes are offered at the gym; other things to do include scuba diving, volleyball, and rowing/canoeing. In addition to a terrace and shopping on site, guests can connect to free in-room WiFi.
Other perks include:
  • 7 outdoor pools with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking
  • Limo/town car service, 2 outdoor tennis courts, and multilingual staff
  • Smoke-free premises, concierge services, and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 404 rooms offer comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 40-inch TVs with cable channels
  • Wardrobes/closets, refrigerators, and electric kettles

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are not accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Rowing/canoeing
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free 24-hour roundtrip airport shuttle
  • Limo/town car service

Food and drink

  • 10 restaurants
  • 8 bars/lounges, 1 beach bar and 1 swim-up bar
  • 24-hour room service

Restaurants on site

  • Butch's Island Chop House
  • Kimonos Restaurant
  • La Plume
  • Tesoro
  • Aralia House

Things to do

  • 7 outdoor pools
  • 2 outdoor tennis courts
  • Fitness classes
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Canoeing
  • Fitness center
  • Full-service spa
  • Kayaking
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Tennis
  • Volleyball
  • Windsurfing

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - on the beach
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa tub

Accessibility

  • Elevator

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Beach towels
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Couples dining
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 40-inch TV
  • Cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property caters to couples, including same-sex couples.
Guests who book a room category with butler service included must contact this hotel in advance to provide their preferences.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property caters to couples.

We should mention

Children 17 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Royal Bahamian
Sandals Resort Royal Bahamian
Sandals Royal Bahamian
Sandals Royal Bahamian Nassau
Sandals Royal Bahamian All Inclusive Resort Nassau
Sandals Royal Bahamian All Inclusive Resort
Sandals Royal Bahamian All Inclusive Resort Couples Nassau
Sandals Royal Bahamian Couples
Sandals Royal Bahamian All Inclusive Resort Couples
Sandals Royal Bahamian All Inclusive Couples Nassau
Sandals Royal Bahamian All Inclusive Couples
Sandals Royal Bahamian All Inclusive Resort Couples Only
dals Royal Bahamian Inclusive
Sandals Royal Bahamian - ALL INCLUSIVE Couples Only Nassau

Frequently asked questions

Does Sandals Royal Bahamian - ALL INCLUSIVE Couples Only have a pool?

Yes, this property has 7 outdoor pools.

Is Sandals Royal Bahamian - ALL INCLUSIVE Couples Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sandals Royal Bahamian - ALL INCLUSIVE Couples Only?

Self parking is free at this property.

What time is check-in at Sandals Royal Bahamian - ALL INCLUSIVE Couples Only?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sandals Royal Bahamian - ALL INCLUSIVE Couples Only?

Check-out is at 11 AM.

Does Sandals Royal Bahamian - ALL INCLUSIVE Couples Only provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Are there all-inclusive benefits at Sandals Royal Bahamian - ALL INCLUSIVE Couples Only?

Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, kayaking, and more.

Where is Sandals Royal Bahamian - ALL INCLUSIVE Couples Only located?

Nestled on the beach, this Cable Beach property is within a 10-minute walk of Lucayan Archipelago and Cable Beach. Lake Cunningham and Baha Bay Water Park are also within 1 mi (2 km).

Sandals Royal Bahamian - ALL INCLUSIVE Couples Only Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 335 out of 748 reviews" "
Rating 8 - Good. 219 out of 748 reviews" "
Rating 6 - Okay. 104 out of 748 reviews" "
Rating 4 - Poor. 50 out of 748 reviews" "
Rating 2 - Terrible. 40 out of 748 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Bradley Taylor, Saint Petersburg

Stayed 5 nights in Oct 2024

10/10 Excellent

Samantha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I spent 3 nights here in celebration of my 40th birthday. The grounds were lovely, as was our room. We had a wonderful view of the ocean! I also liked that everything on the resort was easily accessible. The AC unit was great and kept the room cool and comfortable. The mini bar included wine, soda, juice, water and tea/coffee. The bed was spacious and very comfortable. Upon entering our room, we noticed that we were only given 1 washcloth. We made multiple requests to the front desk but didn't receive additional washcloths until the following day. We encountered a few issues with the water in the room.It would shut off during our showers, especially during the morning hours. We also experienced some Wi-Fi connectivity issues which the staff was able to resolve in a day. I also had a small issue securing lounge chairs with umbrellas on the beach. It seemed as though all of the lounges with umbrellas were reserved for the guests with butler service. There should be more lounge chairs with umbrellas available for all guests. One of my favorite features was the food trucks, one of which had fresh cookies daily. I loved the oatmeal raisin ones! Overall, the staff was friendly, the food and drinks were good and we enjoyed our stay.
Stayed 3 nights in Nov 2024

8/10 Good

Jaclyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay here! My only complaint is that there aren’t enough seats around the pool area and if you do want chairs, you need to wake up very early to snag them before others start to save them for themselves for later. Everyone was super friendly, the food was delicious and very convenient. Beautiful place to stay with a lot of options!
Stayed 4 nights in Nov 2024

6/10 Okay

Diane

Liked: Property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Christopher, Minnetonka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

8/10 Good

Cynthia, Spring Hill

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overall, the property was nice, and the rooms were excellent accommodations. However, the staff was really hit and miss. Some were fantastic, and some were terrible. The bartenders at the pool bars often ignored guest and you could wait for minutes to get any service at all. We were with a group and one afternoon went to an outdoor lunch spot....we moved a couple of tables together and they were extremely rude telling us to leave. The piano bar was fun.
Stayed 3 nights in Nov 2024

6/10 Okay

Keith

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Although it is an all inclusive resort make your reservations for dinner before arrival. We couldnt get into the best places upon arrival due to being booked solid. Room service was non existent for our room even though we was suppose to have it daily. We had to ask staff for towels daily. In a 4 night stay they never came in to even empty our garbage. Also if your not in a butler room get to the pool early because most chairs are reserved for butler room or higher guests. I can say the staff was helpful with directions etc during our stay. Had to call in room dining several times to get them to finally answer the phone and take our orders, then missed dinner items every time. Over all a less than grand adventure that we saved all year to enjoy.
Stayed 4 nights in Nov 2024

8/10 Good

Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Chase

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort 5 out of 5. Food and cleanliness is off the charts
Stayed 6 nights in Oct 2024

10/10 Excellent

Amy Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Honeymooned here and was a great experience
Stayed 6 nights in Sep 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Morrazel

Traveled with partner
Disliked: Amenities
Great staff but butlers are assigned to many guess at once which interfered with their availability room was much smaller than expected for price with the exception of the private pool but also with very basic amenities such as no microwave no shower door to close no smart tv which means no access to streaming services and charge outrageous prices to rent out of date movies hopefully when I travel to other locations I have a better experience
Stayed 3 nights in Sep 2024

10/10 Excellent

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay! The activities offered are great and the shopping trip that you can add on was a great experience. The resort was beautiful and majority of the staff were very friendly. We wish the resort had an ATM due to vendors coming in and the ATM across the street not accepting our card issuers. We found two small cockroaches in the bathroom during our stay so just be careful so you don’t bring any home. Overall an amazing trip and will be booking another Sandals in the future!
Stayed 7 nights in Sep 2024

8/10 Good

Ian, Los Angeles

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Shauna

Stayed 3 nights in Aug 2024

10/10 Excellent

Kay

Traveled with partner
Liked: Amenities
Excellent staff and service. Great location.
Stayed 5 nights in Sep 2024

10/10 Excellent

Randy

Stayed 3 nights in May 2024

10/10 Excellent

Lisa Jo

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was absolutely stunning and gorgeous! It was so well kept! Absolutely everyone, no matter what their job was there ,was extremely friendly and kind and willing to do anything they could to make your stay great! The food in every restaurant we ate at was absolutely delicious and servedso beautifully. No matter who served us they were so kind! We were so impressed and we had such a good time. We were there for five days! We were never bored even just meeting someone in the hall, they would say good morning or good evening or can I do anything for you Love the fact that there was a quiet pool and another pool if you wanted more action. Love the fact that it was only 21 and older so you didn’t have to listen to kids. The variety of foods were outstanding and every restaurant was different! I cannot say enough good things about Sandals!!!! They had shows at night that were so entertaining! Everything was just gorgeous! They went out of your way to set things up for you and make everything so easy so you didn’t have to do a thing! They treated us like a king and a queen! Whatever you wanted even if it was more work for them to go get, they did it for you!!! It was the most perfect vacation place we have ever been to! From the resort itself to everyone that worked there to the restaurants to the shopping to the grounds to the wonderful rooms, to the ability to take you to another part of the island. I absolutely highly highly recommend this resort!!!!!
Stayed 4 nights in Sep 2024

2/10 Terrible

Jirarat, South River

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Balls of hair in the carpet, that was never removed after addressing it 3 times. Found cockroaches behind the fridge. Addressed with manager. Nothing was done except spraying the room. Did not provide us with a different room or any accommodation. Told us that him and the director will see us before we leave...never saw them!
Stayed 4 nights in Jun 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Manuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the organization. From the service at the airport office, the transportation, the handling of our luggage and the service at check in - check out. We loved the food, the facilities, the pools, the sea. The only thing that was perhaps missing was having someone who speaks Spanish. Luckily we found an intern named Alan who spoke Spanish and helped us a lot. Although the staff who attended to us did not speak Spanish, they made a great effort to understand us and for us to understand them, but there are always some details, especially when one has just arrived that one likes to hear in their own language so as not to miss anything. Once one is enjoying the services of the resort it is easier to make oneself understood. For the rest, except for a waitress who surely got nervous because she did not understand us, everything was excellent. This resort is excellent for couples or groups of friends looking for a quiet and pleasant time.
Stayed 3 nights in Aug 2024

2/10 Terrible

Ludmila Nikolaeva

Stayed 7 nights in Aug 2024

2/10 Terrible

Carol

Disliked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

lauryn

Traveled with partner
Liked: Amenities, property conditions & facilities
Property was amazing! Most staff was fantastic! Room could be a little cleaner but overall great !
Stayed 5 nights in Aug 2024