4/10 Poor
Jamie St.
Traveled with partner
24 December 2024
Liked: Cleanliness
Disliked: Staff & service, amenities
I am usually not one to write a review, but I felt it necessary to take the time in this case.
I am well traveled and have been to dozens of all inclusive in a variety of countries. While this resort was clean, the transportation to the resort was seamless, the "service" was terrible.
I can understand "island time" and I was never in a rush whatsoever, but when it takes 30-45 min for someone to acknowledge and seat you in a half empty restaurant there is a problem. This happened 2 of 3 evenings, and 2 of 3 lunch times.
When you ask the concierge face to face for a bottle of white wine for the room and they say not a problem every single time and it never shows up ever, there is an issue.
The Beach = was full of seaweed
The Entertainment = Was the worst I've ever experienced at a resort.
The Service: Was worst I ever experienced at a resort.
The Drinks: Were good, and not watered down. So that was a positive.
For roughly $1200.00 CAN / Night I expected more from this resort that's for sure. I am glad we were only stuck there for 3 nights and not a week.
Jamie St.
Stayed 3 nights in Dec 2024