2/10 Terrible
Rebekah
Business traveler
23 November 2024
Disliked: Cleanliness, amenities, property conditions & facilities
When we arrived multiple rooms had large holes in the wall. I immediately contacted customer service only think I was told was that I would not be charged. Ceiling in bathroom is pealing the planks on floor are bubbling up. Not offered another room or anything. The apartments walls and ceilings are so thin and put together I could hear the neighbors cell phone ringing multiple times and their conversation. The next evening a party was happening upstairs I could hear every word from that party. Contacted customer service they said they would speak to them. Never got a response party went on after contact no communication again. I contacted customer service again about the state of the room. Was told I would be contacted. I heard nothing back of course. Another party happened another evening contacted customer service no response. This place is a disaster. I would never ever return! I was offered the 30 dollars back that I paid for early check in. That’s all I was offered in the 6 days I stayed at this location. It’s an absolute joke of an establishment. Good luck trying to have any communication with any one here
Rebekah
Stayed 5 nights in Nov 2024