8/10 Good
Jeanne, Platte City
Traveled with partner
25 December 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The person checking us in wasn’t very welcoming or friendly. I was told I had only purchased one breakfast—not two. The second breakfast was another $10. The original room price was $89. The option was “Breakfast for two—$10” which is what I chose. This made the price of the room $99. She said I hadn’t paid enough and expected us to pay the additional $10 even though I explained the Expedia website offered breakfast for 2 for $10. A second staff member listening to our conversation instructed her to ‘comp’ the second breakfast which she did. The hotel and Expedia need to clarify the costs. I’ve never had any issue like this before.
The room was nice and floors were vacuumed. The bathtub faucet appears to need repair. The doors, woodwork and bathroom walls could use a good scrubbing. It was quiet—no noise from the hallway or outside. My husband liked the bed.
The breakfast staff were very friendly as was the morning desk person. Breakfast consisted of scrambled eggs, turkey sausage patties, bacon, thick gravy & biscuits. There was yogurt, fruit, some pastries. I didn’t find the premade oatmeal appetizing. Orange juice was good.
I would stay there again but would opt to have breakfast some other place.
Jeanne
Stayed 1 night in Dec 2024