The faucet in the bathroom was so loose that it banged against the wall, and only a trickle of water came out. I told the front desk clerk, but no one came to fix it. The air conditioner/heater was very noisy, the water from the shower was initially grey, and the coffee supplies were not restocked. On the plus side, the rooms were clean and spacious, the location of the hotel was perfect for my needs, and the staff was friendly.