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"Lovely reception staff. Big clean room and bathroom. Tea and coffee in room Simple but perfectly adequate breakfast. Easy to find plenty of parking "

"Fantastic! A real treat"

"Great place to stay. Pleasant staff and decent restaurant "

"No physical people "

"No air conditioning or heat. Room was very warm. Bed was too firm & not very comfortable pillows. Very clean & safe though."

"The location is very convenient, and we appreciate having covered parking available, with lift directly to room floors. We also appreciate the pet-friendliness. The room was very spacious, clean and comfortable, with a convenient mini-kitchen. The bathroom was also spacious and clean. The breakfast buffet was delicious with a wide variety of fresh choices. Unfortunately, there is no restaurant for dinner, but the nearby shopping mall had several choices for dining, even on a Sunday night. We would definitely stay here again."

"Wonderful rooms, very clean, good breakfast, outstanding bar with pintxos, but best of all a very friendly and knowledgeable receptionists!"

"Lovely hotel in the heart of Vitoria. Nice surroundings and close to amenities "

"Excellent choice, beautiful 16 th century palace. Very well preserved to detail. Excellent staff, friendly and easy going. Close to the city which is full of restaurants, bars and fun people. Easy driving from there to vineyards "